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Myntra Account Blocked !

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Deal Subedar
NIPUN8

I’m unable to login to my Myntra account, It’s giving error-‘Account doesn’t exist’, Is anyone else facing the same?
I have Rs 3500 Balance in this account!
"@getready":https://www.desidime.com/users/372924 "@raghupro":https://www.desidime.com/users/68333 "@rajrocks":https://www.desidime.com/users/349128
(Update) received this reply from Myntra after reaching them-
"Dear Customer,

This email is in regards to your Myntra account linked with the e-mail

The account was found to be in violation of the Myntra Fair Usage Policy and has been deactivated for any further transactions.

We regret to inform you that we will not be able to accommodate any return, exchange, refund, or credit transfer request in this account.

For more details, please refer to the below link and check clauses 4 and 12.

https://www.myntra.com/

termsofuse.

Regards,
Anurag | Myntra"


Please Don't Keep Balance in Myntra Account!

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44 Comments  |  
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Community Angel Community Angel
Admin
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Assuming you use to login via email id only earlier?

Mobile number was not linked?

Deal Subedar Deal Subedar
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I use to login through mobile no. only but email is also linked.

Shopping Friend Shopping Friend
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Yes even I am facing this issue

Deal Subedar Deal Subedar
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Your Account also blocked?

Benevolent Benevolent
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No issue with mine.

Dimer of The Year 2020 Dimer of The Year 2020
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some issue is there. try after sometime.

Deal Subedar Deal Subedar
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ok, Thanks! relieved

Mobile Guru Mobile Guru
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Working fine here

Deal Subedar Deal Subedar
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Please help bro, My account blocked with 3500 gc balance and gift card was purchased from myntra only.

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Deal Subedar Deal Subedar
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Did you return high no.of orders in recent ? @NIPUN8

Deal Subedar Deal Subedar
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No!

Critic Critic
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Looks like Bloody flipkart started implementing their nonsense policies in Myntra also. rage

Deal Lieutenant Deal Lieutenant
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On my new account I wasn’t able to update email address, it said email already exists in database. When used the email using forgot password, it says no account found. When contacted support, they are asking Govt ID proof to update email address. New account does not have any purchases, refund, gv etc. Infact I don’t recall ever shopping on Myntra since 3-4 years. Their stupid policies, even twitter escalation / manager calls could not help than asking Govt ID proof. Senseless. I said you will then misuse my Govt ID proof bcoz it does not have my email on it, then what you want to verify out of it? Old account, purchases, balance records, etc understandable, but for new account Govt ID. I DENIED!!!

Generous Generous
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There is absolutely no requirement for any kind of govt ID to create account on ANY private website, especially shopping websites. Only RBI registered wallet service providers may ask for govt ID for KYC purpose only & that too only when customer initiated. Therefore such requests by Myntra etc are completely illegal, no matter new account or old account. OTP verification is more than enough for account security.

In your case, it looks like stupid & brainless customer care and brainless policy implementation on myntra side. You did right thing, never give into such ridiculous demands of these jokers.

Deal Subedar Deal Subedar
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Complaint Raised To Myntra Twitter, Facebook, Instagram accounts and woohoo cs, Qwicilver nodal officer. Consumer complaint also on woohoo & myntra!

Deal Subedar Deal Subedar
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I’m also able to check transactions and balance on qwikcilver site-  https://cdn0.desidime.com/attachments/photos/715219/medium/Screenshot_20210929-104416__01__01.jpg?1632894814

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Deal's Advocate Deal's Advocate
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I am afraid , I have 2300 in Myntra gv , going to use all tomorrow night in sale

Star Star
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There is a sale in Myntra today ?

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Deal Cadet Deal Cadet
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Myntra is a chor company. I am fighting with their twitter team/Case managers/logistic team since 25th August. After more than 1 month also they are still working on this issue with a promise to solve it in next 48 hours.

  • My parcel costing 2k was not delivered but marked delivered.
Deal Cadet Deal Cadet
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I would say please avoid Myntra unless the offer is very lucrative , Their support and return service will suck all your blood . I purchased a Wahl trimmer which turned out to be faulty and it had 15 days no question asked return policy available but still they want me to visit Wahl service center for resolution. After followups I ended up by visiting service center and getting a replacement but Myntra was of no help.

Deal Cadet Deal Cadet
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My account is blocked too…had 5300 in myntra credit..i had installed a second myntra account using dual apps, but still how can you block someone’s already added gift card. The gift card they provided earlier had issues and i was not able to add it to any account. After multiple followups they added it to my account and then blocked it as soon as i placed an order

Deal Subedar Deal Subedar
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through which no./email you reached them?

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Deal Subedar Deal Subedar
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All myntra policies are bullshit. They can’t even honour their promise of solving the issue in 48 hours how can they honour their policies.
I have around 4k total myntra credits in 2 accounts. Looking for ways to use them up in this sale and get my accounts deleted/deactivated by myntra (no) support.

Tech Guru Tech Guru
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Complaint to Myntra ….. They’d most probably unblock it after the Sale

Deal Cadet Deal Cadet
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who has given these companies so much authority that they can block the account whenever they want without providing any details. They can give a warning or keep a penalty. How can they simply block thousands of rupee which is someone’s hard earned money

Deal Newbie Deal Newbie
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Myntra blocked my account too without any reasons all of sudden….Big fraud and cheaters…

Deal Newbie Deal Newbie
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Yees iam also facing the issue my orders are not displayed properly  to return.is anyone to respond

Deal Captain Deal Captain
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Me too also got blocked 

Same boat.

But i had not money linked to them

These shitty people should unblock our number and email atleast after some months or a year.

Deal Newbie Deal Newbie
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My myntra account dractivated withoit any pre notification and deactivate after deliveried products, Using myntra from last 10 years, Around 18000 stuck and not getting any positive response, Anyone can help me how i can get back my money.

Deal Newbie Deal Newbie
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Am also finally with delivery persons and Myntra agents all are fraud they deactivvated my account my Myntra credit i already added i lost that amount and Hyderabad delivery agents was already my allensolly jeans was picked up but they didn't send to seller daily pickup schedule was coming they even didn't called me and pickup was failed like that they are sending the messages all are fraud delivery agents but impact to customers am the one am actually recently started collaborations and social media influencer now I didn't got my return pickup product and i didn't got my refund also yesterday night i raise the complaint so that's Myntra was deactivate my account i lost my Myntra credit balance and return money also totally disappointed i want my refund back please ELP me out this 

Deal Newbie Deal Newbie
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I got so many super coins am using 5years onwards i lost everything 

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