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Myntra denied missing product delivery I had ordered 6 items and out of that 3 items are missing

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Deal Newbie
cha3934

Please suggest


This communication is regarding the product “INVICTUS Men Grey Textured Slim Fit Wrinkle Free Smart Casual Trousers” pertaining to order number
120197033759560552901.

I understand that you are concerned as the incomplete package is delivered and I apologize for any inconvenience caused.

We regret to inform that we are unable to accept the refund request for this product based on the following details:

- Product went through the mandatory quality check.
- The product was sealed in a tampered proof packaging.
- No instance of package tampering was reported.

It is never our endeavor to hassle our genuine and loyal customers, however in situation like these, to avoid platform abuse, we rely on information best available to us. If you have additional details that may help us reinvestigate the issue, we will be more than happy. You can share the details by replying to this message.

We regret any inconvenience and appreciate your understanding.

Be assured, we strive to provide the best shopping experience and perform stringent quality checks to enhance the same.

Feel free to reach out to us in case of any concerns/queries.

We value your association with Myntra. Thank you for choosing Myntra as your shopping destination.

Regards,
Nikita | Myntra
Everything You Need To Look Good

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Deal Newbie Deal Newbie
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Please suggest , what i can do ?

Benevolent Benevolent
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dump Myntra
explain in social media and alert other users
better to open and check during delivery, though some couriers do not allow to do this

Deal Newbie Deal Newbie
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exactly same thing happened with me and I also got the exact same reply. They are stealing from us and they are not accepting their fault. 

our money is being stolen and they are filling their pockets. 

Deal Subedar Deal Subedar
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they delivered me a used shirt with some food mark, immediatly i have opened return request. they again returned the product to me and closed the case

you know the irony here? the shirt wont even fit me, cant it even button the damm thing, the size is so small

how did they even came to the conclusion that i have used it? when i open the return request within 30minuts

thats it, i wont be shopping clothing online anymore, ajio wont even return pickup the items. my anger has no limits on these 2 companies. they eat all my hard earned cashback from other cards

https://cdn0.desidime.com/attachments/photos/779086/original/Avoiding-Anger-as-you-would-a-Lion1-864x550.jpg?1655564965


https://cdn0.desidime.com/attachments/photos/779087/original/EX3s-myWsAY1QCo.jpg?1655564988

https://cdn0.desidime.com/attachments/photos/779088/original/an.jpg?1655565008


Deal Newbie Deal Newbie
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I am not received this itams V Mart 2-3boy trousers my order complain 4-04-2023, one month 5day but not return 

Deal Newbie Deal Newbie
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Same happened with me as of 15th June,2023.i had been shopping extensively on Myntra and in one of the orders,Lipsticks worth 800 got missing.How can this even happen.The tampered bill was inside the sealed package but no lipsticks.The lipsticks were coming with bathing towels ,so easily they stole the lipsticks.

Now After getting duped,I am reading this....The same message is computer AI generated message is being sent to me also.

I have alerted everyone not to shop from Myntra and trust ekart agents.

On top of this I refused delivery of other items which came after my stolen order,the ekart guy wants an otp for doing some other scam with me.Beware public ,it's a right to refuse delivery if for any reason you don't want the product ordered at the last moment.in my case it was a valid reason,they took my money and did not give me the product.Now harassment over the phone to give otp if I am not taking any more deliveries. 

Don't order in bulk guys....Say no to Myntra and Ekart !

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