Need assistance in claiming refund and compensation - makemytrip
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Hello All,
I had booked a train ticket last year in march 2023. ticket was RAC status. Unfortunately I couldn't travel and I requested TDR. So this usually takes 60-70 days officially. After this IRCTC processed refund but till now makemytrip didn't provide any refund. So now I have contacted makemytrip , they are ready to provide refund but not compensation ( They are telling we will first issue refund then later we can discuss for compensention) . I have already opened ticket in National consumer helpline last week.
What should I do? any feedback? (Amount is around Rs. 340 )
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Refund is delayed for more than 1.5 years. I can ask compensation right? I had read that as per RBI rules if there is any refund delay , they should issue some compensation? am I wrong?
compensention ???