Need help.. Can't send Sms from vi.. Not even port sms

Had you taken any credit or loan
If any there recharge with main balance to clear that

nikhil9702 wrote:

Had you taken any credit or loan
If any there recharge with main balance to clear that

No.. Never.. They keep on deducting from main balance but I haven’t done anything

Check message centre number. And also try by change sim to other handset. No way to port without sending message. If not solved then complaint in appellate authority. No other way. Consumer helpline does nothing as my experience with all cases, they only forward complaints in your behalf.

Try to connect with vi support in twitter… They will solve the problem in just 30 minutes.. 🙂

Even though you have main balance or sms balance You have to recharge for 49 or above for sms to work, I faced the same issue 3 days back.
To test try sending sms to 199, you will be able to send.

Already complained on Twitter twice nothing done..
Recharge done validity valid till 15th Jan secondary balance is also there

dibo wrote:

Even though you have main balance or sms balance You have to recharge for 49 or above for sms to work, I faced the same issue 3 days back.
To test try sending sms to 199, you will be able to send.

Recharge validity is also there.. But i tried sending sms to 199 and it worked

The_Dark_Knight wrote:

Recharge validity is also there.. But i tried sending sms to 199 and it worked

Have you tried sending SMS to others(friends//relatives//) if not successful then, they want users to be on unlimited plan to be able to send SMSes

Chargefree wrote:

Have you tried sending SMS to others(friends//relatives//) if not successful then, they want users to be on unlimited plan to be able to send SMSes

Yes none working

The_Dark_Knight wrote:

Yes none working

Same issue with me
360 Rs balance but sms not working
Not on unlimited plan though

Same happening with my friends idea sim too , not able to send any SMS since 3days, even having all validities 🤔

COTTONCANDY wrote:

Same happening with my friends idea sim too , not able to send any SMS since 3days, even having all validities 🤔

On unlimited plan.?

Have same issue someday before…
I already have 49 Recharge..
Just Recharge with ₹12 Sms pack and it’s working

Chargefree wrote:

On unlimited plan.?

Not on unlimited plan, it is basic validity plan like 39, 49

COTTONCANDY wrote:

Not on unlimited plan, it is basic validity plan like 39, 49

Maybe you need separate sms pack or an Unlimited plan for SMS to work.!

See – https://www.desidime.com/discussions/need-help-...

The_Dark_Knight wrote:

Recharge validity is also there.. But i tried sending sms to 199 and it worked

Send “all” to 199, If you are getting reply as " Hello, This service is available to only valid subscribers"
Then issue is with recharge validity of your account.
It got fixed for me after recharging with 49.

Did you try from other device should be some settings with related to default country code