need help- lazypay wallet

49°
Deal Cadet
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I have done a txn on Apr 1st using lazypay UPI for ₹5000 and ₹4000 both were failed..₹5000 has been refunded  to lazypay wallet on 04-04-21..₹4000 also shows as refunded on 04-04-21 in transaction statement but available credit limit hasn’t changed..₹4000 still showing as outstanding.. sent so many mails.. All the reply were automated .. Contacted them in Twitter.. No response from them.. What next? Where to complaint?Any experience? @guest_999 @ManojSingla

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Bhai tweet bhi kr do sirf DM se kaam nhi chlta hai

T : Do tweet them without sharing your number and ask them to check DM

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Not sure how lazypay works with upi while acting like a credit card(there any refund don’t count towards generated statement bill due amount if refund came after statement generation but current outstanding limit does reflect the refund), @abhishek012 should know more.

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Lazypay has worst customer support

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guest_999 wrote:

Not sure how lazypay works with upi while acting like a credit card(there any refund don’t count towards generated statement bill due amount if refund came after statement generation but current outstanding limit does reflect the refund), @abhishek012 should know more.

₹5000 refunded to wallet.. That’s reflected in wallet..₹5000 reduced from outstanding balance also.. Another refund of ₹4000 not reflected in wallet.. Customer support is pathetic.. m not gonna pay until they clear it.. But they may gonna ruin my CIBIL.. never interested in any pay later service.. But Thier UPI option and repay through credit card made me fall into this trap.. Now I regret.

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nomag wrote:

Lazypay has worst customer support

Very very worst.. Even MobiKwik support through Twitter used to be good.. they r not responding like to wait for few days r working on the issue … No reply .

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I have received refund after 21 day with many many many email and tweet after that I have completely uninstall app.

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ripalbaria1981604 wrote:

I have received refund after 21 day with many many many email and tweet after that I have completely uninstall app.

That’s what m gonna do.. But b4 that need to settle d issue and pay d dues n uninstall d app and relax..

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ripalbaria1981604 wrote:

I have received refund after 21 day with many many many email and tweet after that I have completely uninstall app.

Have u paid that bill b4 getting refunded?

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VimAl_Raj wrote:

Have u paid that bill b4 getting refunded?

Yes paid before
Don’t know they provide information to cibil or not. But I don’t want to take risk for 2500 rs so paid on time

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ripalbaria1981604 wrote:

Yes paid before
Don’t know they provide information to cibil or not. But I don’t want to take risk for 2500 rs so paid on time

Ohhhh..last date for my due gonna b 18th.. Should get d refund b4 that.. But they r not at all responding..I am keep on tweeting them..DM too.. But they have replied once that both the amount r refunded.. after that no response.

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VimAl_Raj wrote:

₹5000 refunded to wallet.. That’s reflected in wallet..₹5000 reduced from outstanding balance also.. Another refund of ₹4000 not reflected in wallet.. Customer support is pathetic.. m not gonna pay until they clear it.. But they may gonna ruin my CIBIL.. never interested in any pay later service.. But Thier UPI option and repay through credit card made me fall into this trap.. Now I regret.

Better clear the dues and take refund whenever it comes, have patience and save CIBIL

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caks2006407 wrote:

Better clear the dues and take refund whenever it comes, have patience and save CIBIL

Yeah..I don’t wanna ruin my CIBIL.. But should find  a. Way to get refund from lazzzzypay

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VimAl_Raj wrote:

₹5000 refunded to wallet.. That’s reflected in wallet..₹5000 reduced from outstanding balance also.. Another refund of ₹4000 not reflected in wallet.. Customer support is pathetic.. m not gonna pay until they clear it.. But they may gonna ruin my CIBIL.. never interested in any pay later service.. But Thier UPI option and repay through credit card made me fall into this trap.. Now I regret.

Wait, it will be refunded. Or write to [email protected]…in

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Pay the amount for now if u don’t wanna ruin your cibil.
You can later cash out the excess amount by scanning your own bharatpe QR code.

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