need help- lazypay wallet

74°
Hunk
VimAl_Raj

I have done a txn on Apr 1st using lazypay UPI for ₹5000 and ₹4000 both were failed..₹5000 has been refunded  to lazypay wallet on 04-04-21..₹4000 also shows as refunded on 04-04-21 in transaction statement but available credit limit hasn’t changed..₹4000 still showing as outstanding.. sent so many mails.. All the reply were automated .. Contacted them in Twitter.. No response from them.. What next? Where to complaint?Any experience? @guest_999 @ManojSingla

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Hunk Hunk
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Hunk Hunk
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Pro Tech Guru Pro Tech Guru
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Bhai tweet bhi kr do sirf DM se kaam nhi chlta hai

T : Do tweet them without sharing your number and ask them to check DM

Critic Critic
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Not sure how lazypay works with upi while acting like a credit card(there any refund don’t count towards generated statement bill due amount if refund came after statement generation but current outstanding limit does reflect the refund), @abhishek012 should know more.

Hunk Hunk
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₹5000 refunded to wallet.. That’s reflected in wallet..₹5000 reduced from outstanding balance also.. Another refund of ₹4000 not reflected in wallet.. Customer support is pathetic.. m not gonna pay until they clear it.. But they may gonna ruin my CIBIL.. never interested in any pay later service.. But Thier UPI option and repay through credit card made me fall into this trap.. Now I regret.

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Deal Lieutenant Deal Lieutenant
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Lazypay has worst customer support

Hunk Hunk
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Very very worst.. Even MobiKwik support through Twitter used to be good.. they r not responding like to wait for few days r working on the issue … No reply .

Deal Cadet Deal Cadet
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I have received refund after 21 day with many many many email and tweet after that I have completely uninstall app.

Hunk Hunk
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That’s what m gonna do.. But b4 that need to settle d issue and pay d dues n uninstall d app and relax..

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Deal Lieutenant Deal Lieutenant
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Pay the amount for now if u don’t wanna ruin your cibil.
You can later cash out the excess amount by scanning your own bharatpe QR code.

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