Need help with my Amazon order
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Hi friends,
I had ordered iPhone 11 64 GB from amazon on 2nd October for Rs.38999. The expected date of delivery was 10th to 13th October.
But I received a call from courier person on 5th October for delivering the product. I was not at home to collect and asked him to come next day. He denied to do that. Then I contacted amazon customer care to reschedule the delivery and they rescheduled it to 8th October. I didn’t receive any call or mail on 8th October and also there was no updates on my order section in amazon website. I tried calling amazon customer care for more than 10-15 times. They are simply giving false hope that it will deliver today within 9 PM from past 2 days and it is not yet delivered. I cannot cancel the order and reorder it again because the price is increased to 40999 now. Please help me how to get my product delivered.
Thank you
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Thank you friends for your replies..
My order status changed to delivered today but I have not received the item. I found out the location of the amazon warehouse and went there to ask, they are not responding properly. Later I contacted amazon customer care and they have promised to deliver by 12th October or else full refund will be initiated.. 😞😞
Hi friends,
I REALLY NEED YOUR HELP WITH THIS..!!
I had ordered this phone for my cousin brother. He received a call on 10th October from delivery guy and he asked him to tell the OTP to deliver the product. As he was outside and far from his room, he asked his roommate to collect the package. After telling the OTP, the delivery guy told the package was already delivered on 4th October (he was referring the iPhone adaptor which was delivered on 4th October).
We caught him and took him to the warehouse, the warehouse incharge has requested a day time to investigate the matter.
Now Amazon is denying the refund and also to deliver the package. They are saying it was a OTP based delivery and I should not have told OTP without the product. Please help me how to get refund or my package.
Thank you.
The complete fault lies with the person taking the delivery , always take the product before telling any kind of otp. But take it up with cc file an fir too , that way they may act faster and hopefully in your favour
Thank you friends for your help..!! 😊😊
Finally my cousin got his phone delivered to him..!! 😊😊
How and what happened which made you smile.
Thus may help others to.
Pls explain
Wait, they will deliver it to you. Maybe they r under heavy delivery load due to the sale.