Need help regarding Fuel Surcharge Waivers on SBI BPCL octane card

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Deal Newbie
pranjalpawar
I have 4 transactions that are ₹4000+for last 2 statement cycles 2 in each cycle , but I didn't receive any fuel surcharge waiver of 1% on any of those 4 transactions, so made a complaint, they replied transaction more than 4k don't receive Surcharge waiver, I thought I will get atleast 40₹ on transactions above 4k, so is customer care right, or should I be fighting for 40x4 = 160₹ weiver? What are the suggestions?
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Deal Subedar Deal Subedar
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Not sure if their T&Cs are updated recently or was it the same for a while now - Enjoy freedom from paying the 1% fuel surcharge across all BPCL petrol pumps in India, on transactions up to Rs. 4,000, exclusive of GST and other charges

https://www.sbicard.com/en/personal/credit-card...

Deal Newbie Deal Newbie
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Yes i knew this tnc, but I thought it as a max capping for weiver, like for any transaction above 4k, only 1% till 4k that is ₹40 will be provided, but as I have got reply from care ₹0 will be provided. So I'm confused how this even works, bank is like we will give if transaction is lesser and won't give if it exceeds joy
Also @Ritesh_1

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Vanguard Vanguard
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Yes, the customer care is right As terms and conditions you should not get 160 rs waiver ...and it doesn't look like they will waive off... so it's better to move on

Deal Lieutenant Deal Lieutenant
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I have one doubt, why everyone is using credit card for fuel with surchage, i mean we can use credit card for all other things and for fuel we use other payment modes like UPI, without surcharge

I mean what attracts people to use fuel credit cards + surcharges???

Comrade Comrade
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Yes U are  right..!
But still we use it.. don't know  why stuck_out_tongue_winking_eye

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