need help regarding Max Life term insurance

Hello Dimers,
i already had term insurance from Max Life, got a call from max life term insurance for my wife and i applied for it and paid the premium, few test were done from their side, I mentioned all the previous operations , later they asked me to upload reports, i uploaded reports in one of regular tests my wife had Thalassemia minor trait, they asked me to submit a declaration that she did not have any problem wit it and is fit. later they rejected my wife’s policy after one moth of payment and refunded amount back, i asked them reason then they started giving different responses like “Plan is not allowed as per Company Guidelines”. do any body have contacts in Max Life so that I can get policy, I paid premium few days before birthday but they rejected later so premium also increased earlier it was just 4300 something.