Hi Folks,
I had purchased https://www.flipkart.com/motorola-zx-pro-109-cm... for about ~23K i suppose on 3/10/21 in their BBD sale with the help of @ Mayavi. This Tv is fantastic for the price i paid for this one.
Last month itself i finished clearing all my emi dues for this one 
My nephew recently just hit his hand on the display and the right part of this Tv has a crack on the display (which is internal) and a spot where the intensity was maximum and lines too on the Tv all because this hit.
I had called the Moto helpline (managed by Jeevas) itself. The technician came to check this product and informed me that this is a physical damange and won't be covered under warranty (which was obvious). On asking a quote for this he told me that it will cost me about ~30K to fix this display panel. I was like ***** i'll get you a new piece from FK cheaper than this one for a better price. He said he can't do anything as his TL has conveyed this to him and he's helpless which is also fine. He was adamant and he did not share his TL's no with me so i told him to share the pricelist with me for this product.
He shared their Jeevas office address near to my residence and told me that i'll put your case on estimation pending and someone from Jeevas would call you and provide me with a pricelist.
Now i am totally in distress due to this unforunate incident (i wasn't there at home, my parents were there but this happened in a fraction of second so i don't want to play any blame game)
What can i do in this case?
1. Fight with Jeevas and contact PG portal too if required since a repair of a part is going beyond my buying price which is unacceptable. Or is there anything you can can suggest me to do in this case?
I am already tensed and frustrated in my personal/professional life due to several reasons and top of that i got a mini heart attack yesterday.
Requesting you Dimers to please help me in this regard. You're help will be greatly appreciated.
Tagging some of my buddies on DD
@malikcool @bikidas2060 @Ots14 @homedimer @raman12 @kukdookoo @guest_999 @getready @andromeda @limbo @luciferous @Rocking_since_1992 @kshmr @Siddhartha07 @Mayavi @decideaim
@ @Ram[email protected]@ @@Ash[email protected]@ @xxxyyyzzz @Tejaa
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Sell it to some TV repair shop and go for new one in Prime day sale
Panel change may cost u no less than 15K(~70% of TV price) so better go for new TV
It hurts but what can we do, sometimes problems come uninvited in big Q; accept the loss, be strong, save more earn more
One Quick Update - My health was not gone for a toss but yes because of this i was little bit upset and i also did vent out my anger one of my female colleague in office on one of the topic while we were chatting but that was a temporary phase and was out of this in the next few days but since the moto guys quoted us 29k and local guy told me 15k i had decided to purchase a new set itself instead of getting this repaired and since it was an accident i did not think about that much.
So this week went to Kohinoor to purchase a new LED TV and had decided to go for Sony itself. Went there and told them i need the 43' 4k tv itself the rep showed us one model and told my parents let's lock it right away. Waited for about 1-1.5 hours to make sure i get the best deal (had to negotiate to the core) and finally bought Sony X75k 43' 4k led tv for 45k under exchange with 5% cb on my cc so effective price for me was around 43.1k under 3months no cost emi and the experience is <3
PS - I did read each and every comment posted here and did reply to a few of them and missed some as well but all your suggestions was there on my mind.
Thank you all for your comments and your concern
Tagging everyone who took their valuable time to open this thread. Hope that i am not missing out on anyone.
@mayavi @malikcool @getready @bikidas2060 @andromeda @caks2006407 @Ash-D @vinod358 @piyush2251 @Anonymous@ConfirmPassword @topgear @neehesh @tappukepapa @kukdookoo @ots14 @luciferous @chai_lover @karthi4052752 @ULYSSES @androgame @G-Gowda @bohemian @Manitian @lg50 @mastervijay @ontherocks @LIMBO @tenga @BornGenius2.0 @rajrox @kartikxxx @homedimer @desiman @LordGane
Bro 1st put that Tv out of your mind you had a small heart attack which I believe is due to that chronic stress only. I really don't know what are the things which you are facing in your life but really nothing is worth against your health. So first and foremost work on your health it's really not a good sign and will only bring bigger future issues if not dealt properly today.
I don't intent to lecture you but my dad's 2 arteries got blocked 3 years ago & he have 2 stunts now to which I know what he goes through daily : lifetime medicines, so many precautions & all even then we know how prone he is to future attacks so really can't see anyone else in the same shoe.
So see a doctor which I am sure you already have & eliminate every future possibility of it. Your health is your biggest asset and nothing can beat it as once you will loose it nothing can bring it back and same things you might be loosing it for won't even matter then.
Now coming to the TV here's my thought which is quite similar to others, first get the quotes from brand & locally too but in both the cases it won't be cheap as these TV's are kind of Razor Blade Model. Local repairs won't be reliable even if you save some bucks there.
So I would say get it sold and buy a new one as sale is coming which is a good thing & you might crack a good deal. If budget doesn't allow get a smaller one as modern generations are really not into TV's and for family/parents even 32" is more than enough.
Don't stress yourself anymore I am telling you it's really not worth it as things happen no matter what and losing your health over things which you really can't change is really not a good idea.