https://www.desidime.com/discussions/never-pay-any-advance-to-jio?page=1#post_9271135
kukdookoo
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You can complain about this to consumer helpline or anywhere else, all complains will get closed automatically.
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Never pay any advance to Jio
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I was at home for a day. And, for installation of Jio Fiber for my parents, I registered on Jio website and paid 99/- for fixing schedule for 10th Mar (You need to pay for fixing the schedule). But, there was no show/representation from Jio on 10th.
The refund should have been processed automatically. But, got refund. So, raised the complaint to CC. But, got no proper response.
So, escalated the complaint to Appellate Authority on 16-Mar. But, till date, no refund is received. As per Jio website, Appellate authority need to resolve the issue within 39 days. But, they are sending the same response again and again - 'Escalated the issue to the concerned team and waiting for response'.
They have no intention to refund the amount.
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https://www.desidime.com/discussions/never-pay-any-advance-to-jio?page=1#post_9271153
Already registered the complaint with consumer helpline website but, still no status change/update.
Let's see but, don't have high hopes with current govt computerized system.
Lots of initiatives but, no proper implementation.
https://www.desidime.com/discussions/never-pay-any-advance-to-jio?page=1#post_9271597
Paid via Amazon Pay. No option to file any chargeback with AmazonPay India.
https://www.desidime.com/discussions/never-pay-any-advance-to-jio?page=1#post_9271325
But, got refund?
If you got refund then chill pill 
https://www.desidime.com/discussions/never-pay-any-advance-to-jio?page=1#post_9271362
😄
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https://www.desidime.com/discussions/never-pay-any-advance-to-jio?page=1#post_9271393
Case file in pgportal
https://www.desidime.com/discussions/never-pay-any-advance-to-jio?page=1#post_9271598
Will try
https://www.desidime.com/discussions/never-pay-any-advance-to-jio?page=1#post_9271409
Now There are no charges for booking jio fiber on website or app
https://www.desidime.com/discussions/never-pay-any-advance-to-jio?page=1#post_9271603
The charges are for fixing a schedule.
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https://www.desidime.com/discussions/never-pay-any-advance-to-jio?page=1#post_9271632
Similar issue with me also paid 1600 for jio connection after the survey of connection in my area and connection not installed due to feasibility isssue , after 25 days lapsed no refund received already raised complaint twice to cc but still pending .
https://www.desidime.com/discussions/never-pay-any-advance-to-jio?page=1#post_9271642
complain on twitter
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https://www.desidime.com/discussions/never-pay-any-advance-to-jio?page=1#post_9289251
Reliance is in mass production, no focus on service be it mobile or broadband.
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