New amazon account closed (probably signing into it from multiple bank apps or something)

182°
Deal Hunter
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First time experiencing it. It’s my new side account.. anyways there were 3 messages saying suspicious sign in/activity when I was logging in through yono app and other banking/cashback apps/sites while trying to check coupon codes since yesterday.
Then one order got cancelled since I didn’t pay as I was not getting my desired discount. Today I checked again and price increased so I gave up and forgot about it.
Now I saw 3 weird messages
1st saying I ordered something on CoD on my address which was not available and thus cancelled (but no order info.. weird).
2nd one stated I login at around 5:30 pm from Bihar (which I didn’t cuz I was snoring under my blanket till 6:18 pm in Assam)
3rd, I asked for many refunds on consumables so account closed. But I didn’t place any order on this new account yet!?
I stopped buying food items last year after getting non stop torn packets and half of them I didn’t ask refund. Didn’t have energy to fight ccs for every 60-100 noodle/oil/biscuit packets and all these happened in my 2 account.
And this was a new account that I just made on my new phone with no orders yet.
So… What is the exact reason for account closer?https://cdn0.desidime.com/attachments/photos/663924/medium/Screenshot_2021-02-06-22-48-12-95.jpg?1612633014
https://cdn0.desidime.com/attachments/photos/663925/medium/Screenshot_2021-02-06-22-48-25-42.jpg?1612633060no ordershttps://cdn0.desidime.com/attachments/photos/663926/medium/Screenshot_2021-02-06-22-48-58-69.jpg?1612633085yet ask for refunds7https://cdn0.desidime.com/attachments/photos/663929/medium/Screenshot_2021-02-06-23-09-56-62.jpg?1612633206
A mystery order that I never placed , also no order number!

Anyways I heard that once Amazon closes account , they don’t open it but I feel that this might be them mistaken me for another buyer or them implementing one Amazon account per household  🤔
What should I do? It’ll be a long talk if I tweet.







15 Comments  |  
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The screenshots got blurry ☹️

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But whom will you tweet? Is amazon.in on twitter?

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saucap wrote:

But whom will you tweet? Is amazon.in on twitter?

Amazon help on twitter. I’ll borrow someone else’s twitter.
P.S. got told that it’s unusual purchasing behavior probably bcz of many login from other apps.
They’ll do some bg research before restoring it in a few days.

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rini50 wrote:

The screenshots got blurry ☹️

Edit > replace all “medium” with “original” > click save 👍👍

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1st time seeing someone putting probable reason (the ‘wrong’ they did ’un’knowingly) for something going wrong…
otherwise,
all only put–
‘this’ happened with me … please help.

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161508-v2.0 wrote:

Edit > change all /medium/ to /original/ > save 👍👍

I didn’t know we can change pic settings here in DD!
I can see edit button but not change all.
Previously didn’t have this blurred pics problems at all. So hope it becomes simple like before.

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hana25 wrote:

I didn’t know we can change pic settings here in DD!
I can see edit button but not change all.
Previously didn’t have this blurred pics problems at all. So hope it becomes simple like before.

I meant to change ALL medium (the text) to original (text) using find&replace

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161508-v2.0 wrote:

I meant to change ALL medium (the text) to original (text) using find&replace

Can’t do it in app (saw no html editing). Too lazy to open laptop.
But thanks for sharing the tip plus1

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rini50 wrote:


3rd, I asked for many refunds on consumables so account closed. But I didn’t place any order on this new account yet!?

edit: sorry i (as usual) got dyslextic with names and confused you @rini50 and @hana25 [four alphabet usernames followed by number divisible by 5]

but it still applies. since it seems both of you have had ‘system generated’ alerts (warnings).

Rest of my original comment remains as under

Hello,
am yet to read past the above (3rd) point, but
‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ you have had Olive oil or other perishables (consumables) aka returnless refunds in the past too, right¡¿

since it is unlikely that correspondence for a different ‘related account’ gets sent to the wrong/other account, do re-re-check if the number/e-mail is actually of the same account (one might at times forget after changing, re-using)

ratio of clean orders to returnless returns during any period are always captured by the system, both value wise and frequency wise (number of orders with N timeframe of X number of total orders)

thus, non cheating/ non fibbing customers are always better off replying to (automated) e-mails from addresseslike CIS a amazon
OR
‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ OFM @ amazon
for it to be seen (and hopefully responded to) by a human agent.

if detailed, unambiguous records are maintained and for each such issue a clear, emphatic communication [with proper explanation, requests pertaining expected resolution, media files (video, images)] was sent (by the Cx/Customer) AND ANNOTATED at the order level, by the agents

then obviously the risk investigators too would get help and would hrlp the buyer/ recipient.

although even the Concessions Abuse Prevention (CAP) team can and do have dodo🦤s working the ranks https://archive.is/h6aoC#selection-2119.0-2123.426


although, thanks to never purchasing any electronics over ₹3000- ₹3500 (AND not being stupid enough to go on ordering perishables/ subscribe and save or non returnables), never faced a complete block kind of an issue on Amazon or Flipkart. (Amazon, both accounts since 2013 have lots of orders and thousands of ₹upees as Concessions)
but at most, the system flagged our account as CAP only.

and then😛 the (CSD) agent survey links (HMD/ Howz My Drive ‘yes’ ‘no links) would stop coming, as the system stopped them by default for main site agents.

and as soon as agents opened (authenticated) the account, they probably saw😢 🚫☡Concessions Abuse Detected! HMD will be automatically suppressed. Use caution and only issue concessions as recommended in your KC resources. Learn more about 🔗 Abuse Prevention Policy. 🔗☡🚫 on top of the (Amazon customer’s) account data pages😢.

Though it unflags over time, with more clean orders or other matrices (time, order values, number of orders…. 🤷🏻i don’t know🤷🏻).

In Amazon parlance, concessions include everything from exchange/ replacements, refunds, even extension of Prime😢 (by a month) for any missed GDD.
so even if wrong item received of ₹4000 (say: fashion garments, wrong size of costly blazer/coat, wrong colour lehenga) and company agrees to the mistake and even receives the original item back, still the moment the replacement order is created: it (the replacement/ exchange) is treated as a concession.

but after reading your post, no idea if any of the ‘related accounts’ did any gochi/mischief and Amazon penalised us for it😳😢.

inter-account use of cards, bank details, phone numbers on shipping address or advanced diagnostics often links accounts of relatives, friends or people using same IP ranges, ordering via each other’s accounts … to show up as ‘related accounts’ in Amazon systems.


with Flippedcart, at best, i was once asked to share Identification with their [email protected] for a sime change of phone number from their end. (we reported loss of our phone and phone number).
Told those idiots that OTP is not coming on a XYZ (BSNL) number which we not want on record.
Bozos do not have any expedited escalation matrix for such urgent cases.
primary agent (L2/Level 2 staff) merely read the script after pushing the case to the backend, that now they would contact you ‘within 3 days’.
till then, anyone with your phone is free to use your account, eGVs and enjoy.

althoufh we did get the call within 24hours and we told them to go take a hike, we won’t risk our data.
She was like, almost suggested, we can even give our staff/ domestic help’s ID … so long as you use the same name on the Flipkart acvount¡! and pincode or at-least city matches with recently delivered addresses.

in any case, Flipkart people ([email protected], [email protected], [email protected]) Flipkart escalations (L4 agents) if already working on an open case …. can have such (block) issues sorted out with the backend.
or so it was in 2017 or thereabouts, when i was partly personally involved with some such account of my ______ ,
but in Amazon, the go the whole nine yards involving not just C.A.P. https://in.linkedin.com/in/rajitha-yadav-ab5ab5159 team, Risk Investigators, TRMS https://www.amazon.jobs/en-gb/teams/transaction-risk-management-systems, warehouse, finance, promotions, seller support and what not.
and even Executive Customer Relations team (ECR is customer support) can only dilly-dally, buy time till they get update/s (if any).

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rini50 wrote:

Can’t do it in app (saw no html editing). Too lazy to open laptop.
But thanks for sharing the tip plus1

Not that, just open the pic url in another tab & in the url link replace medium with original to see the posted pic in its original resolution in which it was uploaded.

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hana25 wrote:

I didn’t know we can change pic settings here in DD!
I can see edit button but not change all.
Previously didn’t have this blurred pics problems at all. So hope it becomes simple like before.

This happens with those pic upload sites which don’t natively have full resolution image link same as uploaded image link in proper html format(e.g. on imgur same direct image pic link which ends in jpg/png always opens first in a typical window instead of direct pic opening in tab like photo viewer). imgbb still has direct pic link in full form html code(select it in dropdown menu of viewer links) which when copy pasted here displays the pic in its original full resolution.

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aadimaanav wrote:

edit: sorry i (as usual) got dyslextic with names and confused you @rini50 and @hana25 [four alphabet usernames followed by number divisible by 5]

but it still applies. since it seems both of you have had ‘system generated’ alerts (warnings).

Rest of my original comment remains as under

Hello,
am yet to read past the above (3rd) point, but
‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ you have had Olive oil or other perishables (consumables) aka returnless refunds in the past too, right¡¿

since it is unlikely that correspondence for a different ‘related account’ gets sent to the wrong/other account, do re-re-check if the number/e-mail is actually of the same account (one might at times forget after changing, re-using)

ratio of clean orders to returnless returns during any period are always captured by the system, both value wise and frequency wise (number of orders with N timeframe of X number of total orders)

thus, non cheating/ non fibbing customers are always better off replying to (automated) e-mails from addresseslike CIS a amazon
OR
‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ OFM @ amazon
for it to be seen (and hopefully responded to) by a human agent.

if detailed, unambiguous records are maintained and for each such issue a clear, emphatic communication [with proper explanation, requests pertaining expected resolution, media files (video, images)] was sent (by the Cx/Customer) AND ANNOTATED at the order level, by the agents

then obviously the risk investigators too would get help and would hrlp the buyer/ recipient.

although even the Concessions Abuse Prevention (CAP) team can and do have dodo🦤s working the ranks https://archive.is/h6aoC#selection-2119.0-2123.426


although, thanks to never purchasing any electronics over ₹3000- ₹3500 (AND not being stupid enough to go on ordering perishables/ subscribe and save or non returnables), never faced a complete block kind of an issue on Amazon or Flipkart. (Amazon, both accounts since 2013 have lots of orders and thousands of ₹upees as Concessions)
but at most, the system flagged our account as CAP only.

and then😛 the (CSD) agent survey links (HMD/ Howz My Drive ‘yes’ ‘no links) would stop coming, as the system stopped them by default for main site agents.

and as soon as agents opened (authenticated) the account, they probably saw😢 🚫☡Concessions Abuse Detected! HMD will be automatically suppressed. Use caution and only issue concessions as recommended in your KC resources. Learn more about 🔗 Abuse Prevention Policy. 🔗☡🚫 on top of the (Amazon customer’s) account data pages😢.

Though it unflags over time, with more clean orders or other matrices (time, order values, number of orders…. 🤷🏻i don’t know🤷🏻).

In Amazon parlance, concessions include everything from exchange/ replacements, refunds, even extension of Prime by a month for any missed GDD😢
so even if wrong item received of ₹4000 (say: fashion garments, wrong size of costly blazer/coat, wrong colour lehenga) and company agrees to the mistake and even receives the original item back, still the moment the replacement order is created: it (the replacement/ exchange) is treated as a concession.

but after reading your post, no idea if any of the ‘related accounts’ did any gochi/mischief and Amazon penalised us for it😳😢.

inter-account use of cards, bank details, phone numbers on shipping address or advanced diagnostics often links accounts of relatives, friends or people using same IP ranges, ordering via each other’s accounts … to show up as ‘related accounts’ in Amazon systems.


with Flippedcart, at best, i was once asked to share Identification with their [email protected] for a sime change of phone number from their end. (we reported loss of our phone and phone number).
Told those idiots that OTP is not coming on a XYZ (BSNL) number which we not want on record.
Bozos do not have any expedited escalation matrix for such urgent cases.
primary agent (L2/Level 2 staff) merely read the script after pushing the case to the backend, that now they would contact you ‘within 3 days’.
till then, anyone with your phone is free to use your account, eGVs and enjoy.

althoufh we did get the call within 24hours and we told them to go take a hike, we won’t risk our data.
She was like, almost suggested, we can even give our staff/ domestic help’s ID … so long as you use the same name on the Flipkart acvount¡! and pincode or at-least city matches with recently delivered addresses.

in any case, Flipkart people ([email protected], [email protected], [email protected]) Flipkart escalations (L4 agents) if already working on an open case …. can have such (block) issues sorted out with the backend.
or so it wad in 2017 or thereabouts, when i was partly personally involved with some such account of my ______ ,
but in Amazon, the go the whole nine yards involving not just C.A.P. https://in.linkedin.com/in/rajitha-yadav-ab5ab5159 team, Risk investigstors https://www.amazon.jobs/en-gb/teams/transaction-risk-management-systems, warehouse, finance, promotions, seller support and what not.
and even Executive Customer Relations team (ECR is customer support) can only dilly-dally, buy time till they get update/s (if any).

Thanks for your long post. Yes, Amazon india is a pain in the a**, when their cc complained blindly about too many refunds frequently and how I was keeping the goods and I pointed out that none of the refunds I asked for goods that never reached near my state, let alone my home. And I let out some curses to that particular snob.
Multiple items within 2 orders that I bought in the moment I heard about months long lockdown and the 90% of those orders got in dispatch stage for months and 2 “on the way”. This happened on my main account since 2013.
This label of “theft” infuriated me so much that I left against that cc after higher escalation. Some foreign woman replied back and told me their glitched system automatically flags account based on secret “parameters” and replied that even errors from their side, including return/replacement are taken as blots on the customer’s record.
After that I’ve limit my purchase and also do video recording while unboxing (for legal matters).
Now that big bazar is gone, it’s awful experience for grocery shopping.
P.S. stopped buying from Flipkart in 2016 when their staff stole/replace items twice.
The last time, I asked for replacement of hdd.. the guy reported that he came and done his job, while nobody came to my house.
It’s like after they become established, they start treating customers like crap.

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aadimaanav wrote:

edit: sorry i (as usual) got dyslextic with names and confused you @rini50 and @hana25 [four alphabet usernames followed by number divisible by 5]

but it still applies. since it seems both of you have had ‘system generated’ alerts (warnings).

Rest of my original comment remains as under

Hello,
am yet to read past the above (3rd) point, but
‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ you have had Olive oil or other perishables (consumables) aka returnless refunds in the past too, right¡¿

since it is unlikely that correspondence for a different ‘related account’ gets sent to the wrong/other account, do re-re-check if the number/e-mail is actually of the same account (one might at times forget after changing, re-using)

ratio of clean orders to returnless returns during any period are always captured by the system, both value wise and frequency wise (number of orders with N timeframe of X number of total orders)

thus, non cheating/ non fibbing customers are always better off replying to (automated) e-mails from addresseslike CIS a amazon
OR
‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ OFM @ amazon
for it to be seen (and hopefully responded to) by a human agent.

if detailed, unambiguous records are maintained and for each such issue a clear, emphatic communication [with proper explanation, requests pertaining expected resolution, media files (video, images)] was sent (by the Cx/Customer) AND ANNOTATED at the order level, by the agents

then obviously the risk investigators too would get help and would hrlp the buyer/ recipient.

although even the Concessions Abuse Prevention (CAP) team can and do have dodo🦤s working the ranks https://archive.is/h6aoC#selection-2119.0-2123.426


although, thanks to never purchasing any electronics over ₹3000- ₹3500 (AND not being stupid enough to go on ordering perishables/ subscribe and save or non returnables), never faced a complete block kind of an issue on Amazon or Flipkart. (Amazon, both accounts since 2013 have lots of orders and thousands of ₹upees as Concessions)
but at most, the system flagged our account as CAP only.

and then😛 the (CSD) agent survey links (HMD/ Howz My Drive ‘yes’ ‘no links) would stop coming, as the system stopped them by default for main site agents.

and as soon as agents opened (authenticated) the account, they probably saw😢 🚫☡Concessions Abuse Detected! HMD will be automatically suppressed. Use caution and only issue concessions as recommended in your KC resources. Learn more about 🔗 Abuse Prevention Policy. 🔗☡🚫 on top of the (Amazon customer’s) account data pages😢.

Though it unflags over time, with more clean orders or other matrices (time, order values, number of orders…. 🤷🏻i don’t know🤷🏻).

In Amazon parlance, concessions include everything from exchange/ replacements, refunds, even extension of Prime😢 (by a month) for any missed GDD.
so even if wrong item received of ₹4000 (say: fashion garments, wrong size of costly blazer/coat, wrong colour lehenga) and company agrees to the mistake and even receives the original item back, still the moment the replacement order is created: it (the replacement/ exchange) is treated as a concession.

but after reading your post, no idea if any of the ‘related accounts’ did any gochi/mischief and Amazon penalised us for it😳😢.

inter-account use of cards, bank details, phone numbers on shipping address or advanced diagnostics often links accounts of relatives, friends or people using same IP ranges, ordering via each other’s accounts … to show up as ‘related accounts’ in Amazon systems.


with Flippedcart, at best, i was once asked to share Identification with their [email protected] for a sime change of phone number from their end. (we reported loss of our phone and phone number).
Told those idiots that OTP is not coming on a XYZ (BSNL) number which we not want on record.
Bozos do not have any expedited escalation matrix for such urgent cases.
primary agent (L2/Level 2 staff) merely read the script after pushing the case to the backend, that now they would contact you ‘within 3 days’.
till then, anyone with your phone is free to use your account, eGVs and enjoy.

althoufh we did get the call within 24hours and we told them to go take a hike, we won’t risk our data.
She was like, almost suggested, we can even give our staff/ domestic help’s ID … so long as you use the same name on the Flipkart acvount¡! and pincode or at-least city matches with recently delivered addresses.

in any case, Flipkart people ([email protected], [email protected], [email protected]) Flipkart escalations (L4 agents) if already working on an open case …. can have such (block) issues sorted out with the backend.
or so it was in 2017 or thereabouts, when i was partly personally involved with some such account of my ______ ,
but in Amazon, the go the whole nine yards involving not just C.A.P. https://in.linkedin.com/in/rajitha-yadav-ab5ab5159 team, Risk Investigators, TRMS https://www.amazon.jobs/en-gb/teams/transaction-risk-management-systems, warehouse, finance, promotions, seller support and what not.
and even Executive Customer Relations team (ECR is customer support) can only dilly-dally, buy time till they get update/s (if any).

U seem to be some university-topper…

Question is for 5 marks & U wrote answer for 20 marks(considering the length only) 😂😂

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aadimaanav wrote:

edit: sorry i (as usual) got dyslextic with names and confused you @rini50 and @hana25 [four alphabet usernames followed by number divisible by 5]

but it still applies. since it seems both of you have had ‘system generated’ alerts (warnings).

Rest of my original comment remains as under

Hello,
am yet to read past the above (3rd) point, but
‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ you have had Olive oil or other perishables (consumables) aka returnless refunds in the past too, right¡¿

since it is unlikely that correspondence for a different ‘related account’ gets sent to the wrong/other account, do re-re-check if the number/e-mail is actually of the same account (one might at times forget after changing, re-using)

ratio of clean orders to returnless returns during any period are always captured by the system, both value wise and frequency wise (number of orders with N timeframe of X number of total orders)

thus, non cheating/ non fibbing customers are always better off replying to (automated) e-mails from addresseslike CIS a amazon
OR
‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ ‏‏‎‏‏‎ OFM @ amazon
for it to be seen (and hopefully responded to) by a human agent.

if detailed, unambiguous records are maintained and for each such issue a clear, emphatic communication [with proper explanation, requests pertaining expected resolution, media files (video, images)] was sent (by the Cx/Customer) AND ANNOTATED at the order level, by the agents

then obviously the risk investigators too would get help and would hrlp the buyer/ recipient.

although even the Concessions Abuse Prevention (CAP) team can and do have dodo🦤s working the ranks https://archive.is/h6aoC#selection-2119.0-2123.426


although, thanks to never purchasing any electronics over ₹3000- ₹3500 (AND not being stupid enough to go on ordering perishables/ subscribe and save or non returnables), never faced a complete block kind of an issue on Amazon or Flipkart. (Amazon, both accounts since 2013 have lots of orders and thousands of ₹upees as Concessions)
but at most, the system flagged our account as CAP only.

and then😛 the (CSD) agent survey links (HMD/ Howz My Drive ‘yes’ ‘no links) would stop coming, as the system stopped them by default for main site agents.

and as soon as agents opened (authenticated) the account, they probably saw😢 🚫☡Concessions Abuse Detected! HMD will be automatically suppressed. Use caution and only issue concessions as recommended in your KC resources. Learn more about 🔗 Abuse Prevention Policy. 🔗☡🚫 on top of the (Amazon customer’s) account data pages😢.

Though it unflags over time, with more clean orders or other matrices (time, order values, number of orders…. 🤷🏻i don’t know🤷🏻).

In Amazon parlance, concessions include everything from exchange/ replacements, refunds, even extension of Prime😢 (by a month) for any missed GDD.
so even if wrong item received of ₹4000 (say: fashion garments, wrong size of costly blazer/coat, wrong colour lehenga) and company agrees to the mistake and even receives the original item back, still the moment the replacement order is created: it (the replacement/ exchange) is treated as a concession.

but after reading your post, no idea if any of the ‘related accounts’ did any gochi/mischief and Amazon penalised us for it😳😢.

inter-account use of cards, bank details, phone numbers on shipping address or advanced diagnostics often links accounts of relatives, friends or people using same IP ranges, ordering via each other’s accounts … to show up as ‘related accounts’ in Amazon systems.


with Flippedcart, at best, i was once asked to share Identification with their [email protected] for a sime change of phone number from their end. (we reported loss of our phone and phone number).
Told those idiots that OTP is not coming on a XYZ (BSNL) number which we not want on record.
Bozos do not have any expedited escalation matrix for such urgent cases.
primary agent (L2/Level 2 staff) merely read the script after pushing the case to the backend, that now they would contact you ‘within 3 days’.
till then, anyone with your phone is free to use your account, eGVs and enjoy.

althoufh we did get the call within 24hours and we told them to go take a hike, we won’t risk our data.
She was like, almost suggested, we can even give our staff/ domestic help’s ID … so long as you use the same name on the Flipkart acvount¡! and pincode or at-least city matches with recently delivered addresses.

in any case, Flipkart people ([email protected], [email protected], [email protected]) Flipkart escalations (L4 agents) if already working on an open case …. can have such (block) issues sorted out with the backend.
or so it was in 2017 or thereabouts, when i was partly personally involved with some such account of my ______ ,
but in Amazon, the go the whole nine yards involving not just C.A.P. https://in.linkedin.com/in/rajitha-yadav-ab5ab5159 team, Risk Investigators, TRMS https://www.amazon.jobs/en-gb/teams/transaction-risk-management-systems, warehouse, finance, promotions, seller support and what not.
and even Executive Customer Relations team (ECR is customer support) can only dilly-dally, buy time till they get update/s (if any).

it seems it will take min 30 mins to think and frame sentence and type all the words . u definitely have a lot of patience stuck_out_tongue

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Update – account closed will not be opened. And they can’t provide details.  So if any yono app lags or transaction fails don’t try all together once.
Also be careful in keeping large amount of gift cards in amazon and flipkart, once closed they won’t return.
Lost rs 227 gift card ☹️

Missing