Newly received Tata Neu Infinity card

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KartikDD98

I just got Tata neu infinity LTF rupay credit card.

Please help me in gaining all its benefits and share offers and tricks for this in this thread. 😃

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Add this CC to Bhim, Phonepe, Slice, Freecharge UPI and pay to Merchant QR and Your own Credit card bills grinning grinning

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Add this CC to Bhim, Phonepe, Slice, Freecharge UPI and pay to Merchant QR and Your own Credit card bills grinning grinning

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Use for UPI payments and get 1.5% cashback. 🙂🙂🙂

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satraghav wrote:

Add this CC to Bhim, Phonepe, Slice, Freecharge UPI and pay to Merchant QR and Your own Credit card bills grinning grinning

How to pay credit card bills?

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I got LTF offer for Tata neu Plus but rejected when I applied.

Don't know why, inspite having Experian score of 850 and Cibil of 786 (when I last checked in March) and having prior relationship with HDFC. 

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Aksh3213 wrote:

I got LTF offer for Tata neu Plus but rejected when I applied.

Don't know why, inspite having Experian score of 850 and Cibil of 786 (when I last checked in March) and having prior relationship with HDFC. 

It could be due to some issue in address verification. My application was also rejected first (even after having relationship with HDFC and LTF under TataNeu app). After 2-3 weeks they automatically called me up to schedule another appointment and had the verification again. I got the card within 3-4 days after that.

I think some third party agency is doing the document verification and they have to complete both home and office address verification before going ahead with the application.

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govinda.h wrote:

How you got ltf?

It shows under your tata Neu app. If it shows as LTF against your account, you can go ahead and apply to get it LTF.
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rakeshtvla wrote:

It could be due to some issue in address verification. My application was also rejected first (even after having relationship with HDFC and LTF under TataNeu app). After 2-3 weeks they automatically called me up to schedule another appointment and had the verification again. I got the card within 3-4 days after that.

I think some third party agency is doing the document verification and they have to complete both home and office address verification before going ahead with the application.

You are right bro .

Just few mins back, a third party agent visited my place and did kyc. Guess, I should receive the card soon. 

One question tho, did the digital card generate for you?

Like in tata neu app, for me it shows as 'We can't take your application ahead', does that change? 

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My LTF Tataneu Infinity card application also approved recently and virtual card generated 2 days ago

But still I;m not able to generate PIN for the card through HDFC IVR call. Should I wait till physical card delivery?

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Aksh3213 wrote:

You are right bro .

Just few mins back, a third party agent visited my place and did kyc. Guess, I should receive the card soon. 

One question tho, did the digital card generate for you?

Like in tata neu app, for me it shows as 'We can't take your application ahead', does that change? 

No. No digital card was generated for me and  my card is still not visible in tata neu app. It still shows as LTF offer. 

I couldn't find any customer service chat or anything in the neu app to escalate this. May be I should email them I guess. Let me know if you find a resolution.



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manikantaks4u wrote:

My LTF Tataneu Infinity card application also approved recently and virtual card generated 2 days ago

But still I;m not able to generate PIN for the card through HDFC IVR call. Should I wait till physical card delivery?

May be. Still you have ample time to activate the card as per RBI guidelines (45 days if I am not wrong) so chill and wait till you receive the physical card.
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rakeshtvla wrote:

No. No digital card was generated for me and  my card is still not visible in tata neu app. It still shows as LTF offer. 

I couldn't find any customer service chat or anything in the neu app to escalate this. May be I should email them I guess. Let me know if you find a resolution.



Sure.

I hope you do get neucoins on your transactions with the card and they are visible in the Tata Neu app? 



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I am unable to set PIN as it is not delivered physically yet

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Aksh3213 wrote:

Sure.

I hope you do get neucoins on your transactions with the card and they are visible in the Tata Neu app? 



1.5% rewards and additional 3.5% rewards on tata are shown in the statement. It is not many days since my first statement generated. I will check if it gets credited to the app from Bank (as per statement it is with the bank).
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manikantaks4u wrote:

My LTF Tataneu Infinity card application also approved recently and virtual card generated 2 days ago

But still I;m not able to generate PIN for the card through HDFC IVR call. Should I wait till physical card delivery?

Try calling the paid helpline number starting with 1860266033 and then try changing the pin here.

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Aksh3213 wrote:

Sure.

I hope you do get neucoins on your transactions with the card and they are visible in the Tata Neu app? 



It will show in the tata neu app. Neucoins gets credited after 7 days of the statement. And then there are different timelines for varied payments and transactions.

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rajatjuyal wrote:

Try calling the paid helpline number starting with 1860266033 and then try changing the pin here.

same response from 1860 267 6161 too
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Gauravmittal49589 wrote:

Pay in Google pay via third party upi apps option

I did this thru by selecting other app as bhim, paytm and all the times the transactions failed. I tried with other rupay credit card and that too failed. The amount is 100INR.

Seems the option of paying CC bill thru CC rupay is blocked now.
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They sent me the visa variant instead of Rupay. How to get it converted to Rupay?

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amdas222646 wrote:

They sent me the visa variant instead of Rupay. How to get it converted to Rupay?

Same with me..I also got Visa card not Rupay. Is there any way to change the card?

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amdas222646 wrote:

They sent me the visa variant instead of Rupay. How to get it converted to Rupay?

Write a mail to

Grievance.Redressalcc @ hdfcbank . com (REMOVE SPACES)

And request them for network conversion from Visa to rupay..

@MohitMudgal

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rajatjuyal wrote:

Try calling the paid helpline number starting with 1860266033 and then try changing the pin here.

After calling 1860 266 0333 it connected directly to cc pin generation service directly and after 2-3 attempts, I could generate PIN successfully. My physical card is delivered just today but I don't think PIN generation is linked to physical card delivery.
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