Night transactions on HDFC are being treated differently

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Community Angel
drupal

If you have done any transaction on your debit card during night time then expected delay in reward points crediting is 4-5 days same goes with redemption of points if redeemed in day time same day credit if redeemed during night your will get credit after 3 days, strange!!

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Deal Lieutenant Deal Lieutenant
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their systems are high at night 

Deal Lieutenant Deal Lieutenant
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raat ko my first branch manager me busy rehte honge

Community Angel Community Angel
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Seems their system sleeps with requests 

Cool Cool
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raat ko ghapa ghap chalu 😜 

Deal Cadet Deal Cadet
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Bank systems usually have huge bulk batch processings at night like charge settlements etc along with minor maintenance stuff like minor system updates/patching etc

Deal Cadet Deal Cadet
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paid bill on 1st march, haven’t received points for it. It was credited to axis card in 2 days. I hope they don’t change the dates after sunrise 😄

Community Angel Community Angel
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noobDealer wrote:

paid bill on 1st march, haven’t received points for it. It was credited to axis card in 2 days. I hope they don’t change the dates after sunrise 😄

what was transaction time ? Day or Night?

Hotshot Hotshot
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i have read somewhere that hdfc treats transaction done after 7PM as next day transaction for debit cards.

Deal Cadet Deal Cadet
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night after 12 am 

Community Angel Community Angel
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noobDealer wrote:

night after 12 am 

seems late night transactions are not automatically processed by system they may be processed manually

Community Angel Community Angel
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vkrmjeet wrote:

i have read somewhere that hdfc treats transaction done after 7PM as next day transaction for debit cards.

what is the source

Hotshot Hotshot
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drupal wrote:

what is the source

but this applies to ATM transactions maybe something like this applies to other transaction also.https://cdn0.desidime.com/attachments/photos/749226/medium/Screenshot_2022-03-06-22-42-45-0466912256.png?1646586794

Deal Cadet Deal Cadet
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drupal wrote:

seems late night transactions are not automatically processed by system they may be processed manually

manually? copy-paste message support is not helpful at all. Can I email somewhere and avoid wasting my time?  I have made another payment yesterday to SBI card to check if those points get credited

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