No cashback credited for ICICI Amazon Pay CC

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Deal Subedar
ai9
For Jan month, no cashback is credited from ICICI Amazon Credit card. I have done few transactions for the Dec-Jan billing cycle, which are eligible for the cashback.

I inquired about this to Amazon support, they told me to contact ICICI Bank. I called Bank CC support but no clear answer and they are disconnecting calls in between cause they don't have a clear answer for that.

Anyone else facing a similar issue for ICICI Amazon CC cashback to Amazon pay?

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Deal Cadet Deal Cadet
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The same happened with me as well, i don't know the exact reason but some dimers were saying that icici credited extra CB in previous month so they adjusted this month. 

Please use the search option and you will find many discussion threads regarding this.

Deal Subedar Deal Subedar
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How many days over since billing date? Wait for at least a week. Sometimes it takes more time.

Deal Subedar Deal Subedar
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Knight11 wrote:

How many days over since billing date? Wait for at least a week. Sometimes it takes more time.

5 days over since billing date.

Deal Subedar Deal Subedar
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digyvijaykr wrote:

The same happened with me as well, i don't know the exact reason but some dimers were saying that icici credited extra CB in previous month so they adjusted this month. 

Please use the search option and you will find many discussion threads regarding this.

ICICI customer support was telling me the same  like given extra  cashback for earlier months. But there was no clear information providing.

Deal Subedar Deal Subedar
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ai9 wrote:

5 days over since billing date.

In bill, it shows correct cashback amount?

Deal Subedar Deal Subedar
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Knight11 wrote:

In bill, it shows correct cashback amount?

In the billing they never show cashback.
Deal Subedar Deal Subedar
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ai9 wrote:
In the billing they never show cashback.

Lol, check left bottom side😅. Total cashback amount is always mentioned in bill.

Deal Subedar Deal Subedar
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Knight11 wrote:

Lol, check left bottom side😅. Total cashback amount is always mentioned in bill.

I can see that but it says -864

Deal Subedar Deal Subedar
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ai9 wrote:

I can see that but it says -864

So that explains why u didn't get anything. Now u need to find out why u got -864😅.

Talk-Of-The-Town Talk-Of-The-Town
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Knight11 wrote:

So that explains why u didn't get anything. Now u need to find out why u got -864😅.

Why is it so hard to understand 🤔 when u have minus balance u dont get anything until that minus balance is sorted. Now people should search for why there was minus balance.lol

Deal Lieutenant Deal Lieutenant
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I toh didnt recive my Statement even after 7 days....STRANGE!

Benevolent Benevolent
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ai9 wrote:
In the billing they never show cashback.

In my case, for Jan bill, they have shown itemwise cashback earned. This is new and was not there till Dec. 

Deal Subedar Deal Subedar
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panchabhut wrote:

In my case, for Jan bill, they have shown itemwise cashback earned. This is new and was not there till Dec. 

When i downloaded statement using login to ICICI website, it shows the reward column.

Talk with Customer support executive, they have by mistake given 4% for insurance pay in the month of Dec so now my reward (cashback) is in negative figure.
Deal Subedar Deal Subedar
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panchabhut wrote:

In my case, for Jan bill, they have shown itemwise cashback earned. This is new and was not there till Dec. 

Just now checked in imobile app, all previous years statements also showing individual transaction cashback under 'Reward points' column.
Already everyone aware of this and I'm late to find this ??
June 2020 statement

IMG20230128001825


Pro Analyst Pro Analyst
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panchabhut wrote:

In my case, for Jan bill, they have shown itemwise cashback earned. This is new and was not there till Dec. 

Yes, its available for every trxn in statement itself now.
Pro Analyst Pro Analyst
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sri222 wrote:

Just now checked in imobile app, all previous years statements also showing individual transaction cashback under 'Reward points' column.
Already everyone aware of this and I'm late to find this ??
June 2020 statement

IMG20230128001825


But this amount never shows correct value till Dec 2022 😂

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