Not able to carry out transaction in HDFC bank

Not able to carry out transaction in HDFC bank

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Hi I am not able to use my HDFC bank for any transaction – UPI, debit card , funds transfer.

It is asking me to contact bank, but I am not able to speak to customer care.

I don’t know why they have stopped transaction in my account.

Can someone help on this / tell a trick or method to contact their customer care.

Thanks in advance blush.

24 Comments  |  
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Their Twitter Handle Is Not Responding?

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Deal Subedar
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Your account may have gotten blocked temporarily.
Try changing your NetBanking password and see if things work after that.

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surajsengar wrote:

Their Twitter Handle Is Not Responding?

Have tweeted them but no response yet from their end

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cocay wrote:

Your account may have gotten blocked temporarily.
Try changing your NetBanking password and see if things work after that.

Let me give it a shot , won’t hurt trying

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cocay wrote:

Your account may have gotten blocked temporarily.
Try changing your NetBanking password and see if things work after that.

Tried bro still having the issue expressionless

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rahulkothu wrote:

Tried bro still having the issue expressionless

That’s unfortunate. In absence of customer care, try calling your home branch and ask if someone picks your phone. Tell them you need all facilities active to buy groceries for home.
@rogerthat

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Perfectionist
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Try calling your RM, they respond almost immediately

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rahulkothu wrote:

Have tweeted them but no response yet from their end

If the problem has yet not been solved, make sure you contacted the right twitter support account…

HDFC Bank has separate support handle named HDFCbank_Cares…

Here’s the link : https://twitter.com/HDFCBank...es

You may have contacted the main HDFC twitter account which doesn’t always reply to the queries…Tweeting always don’t solve the issues…You will need to send a DM (message) to this dedicated support handle…

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Deal Subedar
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Facing similar issue with Axis Credit card.

Had card limit of 1.8 lacs which they reduced suddenly last month to 30k but even that is unusable. When I tried swiping today, it says there is debit balance (negative) of 13k when I havent used the card since lockdown and I had cleared the total outstanding of around 1.3 Lacs last month. Not able to contact support.

PS: In my latest statement (24h Apr), i have credit balance of 28k whereas when I check thru netbanking, it says debit balance of 13k but no unbilled transactions!

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Thank you all for your help. Really appreciate it.

Had visited branch, they had blocked the
debit as they found some suspicious UPI transfer in my account. So they asked a letter and have reactivated my account now.

PS : Ventured our after 45 plus days , felt like going to a new world. It was so peaceful outside. The streets were less crowded , absolutely no traffic.

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rahulkothu wrote:

Thank you all for your help. Really appreciate it.

Had visited branch, they had blocked the
debit as they found some suspicious UPI transfer in my account. So they asked a letter and have reactivated my account now.

PS : Ventured our after 45 plus days , felt like going to a new world. It was so peaceful outside. The streets were less crowded , absolutely no traffic.

And can you please tell us what was that suspicious UPI transaction did you carry out from your end?
#TheNationWantsToKnow toungueout

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mrKool_JJ wrote:

And can you please tell us what was that suspicious UPI transaction did you carry out from your end?
#TheNationWantsToKnow toungueout

Amazon send money transactions from this account to my other accounts

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rahulkothu wrote:

Amazon send money transactions from this account to my other accounts

Omg stuck_out_tongue_winking_eye

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rahulkothu wrote:

Amazon send money transactions from this account to my other accounts

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rahulkothu wrote:

Amazon send money transactions from this account to my other accounts

No HDFC won’t block transaction or put hold simply likethat.
Someone should have complained against fund transfer or somebody else have wrongly given Ur account number in a complaint.
And for you transfer out no bank will hold account

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rahulkothu wrote:

Amazon send money transactions from this account to my other accounts

Did you try the transaction between 1am to 5am?

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ramadesidime wrote:

Did you try the transaction between 1am to 5am?

Yes I did Amazon upi transfer between 1 am to 5 am.
That’s why they suspected unsusual activity probably.

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rahulkothu wrote:

Yes I did Amazon upi transfer between 1 am to 5 am.
That’s why they suspected unsusual activity probably.

I expected it. Thanks.

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THEY BLOCKED MY CC, CUSTOMER CARE NOT WORKING

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desiman wrote:

do they block if upi done at night

Yes they do if it is a small amount and for multiple transactions

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rahulkothu wrote:

Yes they do if it is a small amount and for multiple transactions

So much for digital India. Someone tag Modi about the reality

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rahulkothu wrote:

Yes they do if it is a small amount and for multiple transactions

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