Not able to carry out transaction in HDFC bank

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Last Comment 2020-05-07

2020-05-01

Hi I am not able to use my HDFC bank for any transaction - UPI, debit card , funds transfer.

It is asking me to contact bank, but I am not able to speak to customer care.

I don't know why they have stopped transaction in my account.

Can someone help on this / tell a trick or method to contact their customer care.

Thanks in advance blush

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https://www.desidime.com/discussions/not-able-to-carry-out-transaction-in-hdfc-bank?page=1#post_6640212

surajsengar

2020-05-01

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Their Twitter Handle Is Not Responding?

https://www.desidime.com/discussions/not-able-to-carry-out-transaction-in-hdfc-bank?page=1#post_6640293

rahulkothu

2020-05-01

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Have tweeted them but no response yet from their end

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https://www.desidime.com/discussions/not-able-to-carry-out-transaction-in-hdfc-bank?page=1#post_6640279

cocay

2020-05-01

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Your account may have gotten blocked temporarily.
Try changing your NetBanking password and see if things work after that.

https://www.desidime.com/discussions/not-able-to-carry-out-transaction-in-hdfc-bank?page=1#post_6640294

rahulkothu

2020-05-01

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Let me give it a shot , won’t hurt trying

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https://www.desidime.com/discussions/not-able-to-carry-out-transaction-in-hdfc-bank?page=1#post_6641727

AatmaNirbhar

2020-05-02

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@rahulkothu problem solved or not?

https://www.desidime.com/discussions/not-able-to-carry-out-transaction-in-hdfc-bank?page=1#post_6641732

Wontdisplaymyname

2020-05-02

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Try calling your RM, they respond almost immediately

https://www.desidime.com/discussions/not-able-to-carry-out-transaction-in-hdfc-bank?page=1#post_6641758

cashif

2020-05-02

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Facing similar issue with Axis Credit card.

Had card limit of 1.8 lacs which they reduced suddenly last month to 30k but even that is unusable. When I tried swiping today, it says there is debit balance (negative) of 13k when I havent used the card since lockdown and I had cleared the total outstanding of around 1.3 Lacs last month. Not able to contact support.

PS: In my latest statement (24h Apr), i have credit balance of 28k whereas when I check thru netbanking, it says debit balance of 13k but no unbilled transactions!

https://www.desidime.com/discussions/not-able-to-carry-out-transaction-in-hdfc-bank?page=1#post_6645130

rahulkothu

2020-05-04

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Thank you all for your help. Really appreciate it.

Had visited branch, they had blocked the
debit as they found some suspicious UPI transfer in my account. So they asked a letter and have reactivated my account now.

PS : Ventured our after 45 plus days , felt like going to a new world. It was so peaceful outside. The streets were less crowded , absolutely no traffic.