Not delivered my product since 21 Days. I had prepaid.
Poor delivery and service. Not yet delivered my shipment yet, 21 days had been passed since the order had placed. And very poor support system they have, if u call their staff regarding the delivery he will tell u to call tomorrow. I had already paid for the product to Firstcry and it is a gift for a newborn and now I regret why I paid first to this store and didn't receive my product yet. Delivery status is Out for Delivery through ExpressBees for around 12 days. I had attached the screenshot of Tracking order as well for showing how firstcry set fake reasons by itself for non-delivery.
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https://www.desidime.com/discussions/not-delivered-my-product-since-21-days-i-had-prepaid?page=1#post_9558785
Yes, it also faced same problem recently. it’s really worst company with worst customer care and delivery service. Never buy any items from first cry.
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I think, the ExpressBees are the villian here. I'm waiting for a product for 1.5month now. When I called, the customer care says the delivery partner is ExpressBees.