A certain commission — usually ranging between 24%-28% of the order value — from the restaurants that are receiving the orders. This is just the commission for generating business for the restaurant partner, and excludes charges for enabling delivery which is the delivery charges that are also paid by the customers
Zomato typically charges a 15%-22% commission per order exclusive of payment gateway charges and GST. Swiggy's charges, on the other hand, range between 9%-22% per order depending on the average order value (AOV) with a higher AOV attracting lower commission
Food Delivery Aggregators surcharge including Taxes averages between 41.55% in Metro Cities and Tier 1 Cities. 😂
The popular narrative currently seems to be that lower prices imply Zomato/Swiggy are over-charging but the reality is, despite significant scale, steady rise in take-rates and acute cost focus, both are barely making any profits
food delivery apps are ‘looting‘ the customers, as many accuse them of so readily But how difficult the business model of food aggregators is, it’s to show that customers are paying a hefty premium ranging from 10 per cent to 50 per cent depending on the outlet they are ordering from.
AND NOW WITH ALL THESE ADDITIONAL CHARGES TOPPING UP EVERY NOW & THEN just like the multiple top-ups on Ice cream
So what exactly should be done?
Best Is Home Cooked Meals & others times the below feasible alternate options
Simple. Just don't use these Apps except when there is a loot
You have restaurants near your house - visit the Restaurants and get your own Take Away
Visit Restaurants and Have a Dine in Experience
Use the Chains own Delivery service