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Ole Money Deducting Money!

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Tejaa

Just now received a text and email saying: 


Paid Rs. 1085.0 via OlaMoney Wallet for txn. Xxxxxxxxxx on OlaMoney. Updated wallet balance is Rs. xxxxxx. Not you? Write to us at [email protected] 

Checked the app, and the transaction is showing there in today's date, but the merchant name is Ola Money itself! Did anyone else face this? I don't have any postpaid dues also, so it can't be that as well. 



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Trailblazer Trailblazer
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Dileep_kumar wrote:

for me 1000 ola money is credited dont know whats happening got mail as someone raised complaint with other number

I received this 1000 as compensation from ola for complaint to rbi ombudsman against ola regarding ola wallet money deduction due to pan usage in two accounts they refunded wallet money to my bank account after complaint now gave 1k compensation rbi working well
@getready @guest_999 Screenshot20221122-150413
 
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A2Zdeals wrote:

@Tejaa bhai kuch hua solution

@saucap kaise ho Mitra

@deb3l sab badhiya?

Yes bro. innocent Hope you to be good as well. Thanks for asking. plus1

Was remembering you yesterday! grinning
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getready wrote:
If this is permanent (no/1% cb instead of 7), they need new merchant IDs for cab bookings. Lets see what happens next month (By the looks of it, ola messed up last month and in damage-control mode atm)
Ani tech / olacabs . com not coming for cabs too?
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shutapdiya wrote:
Ani tech / olacabs . com not coming for cabs too?
I mean to say.. if Ola decides to exclude these two for 7% cashback*. Tried a sample wallet load (200 value) yesterday and got AniTech
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getready wrote:
I mean to say.. if Ola decides to exclude these two for 7% cashback*. Tried a sample wallet load (200 value) yesterday and got AniTech
I made ~150 attempts in the last one week but didn't get ani tech. Thats gr8 you got it yesterday. Please update here at what % they provide cashback for this txn.


Also if ola want to exclude 7%, I think they would exclude these merchant ids from wallet load (what we are currently seeing) than making it 1%cb and using these ids exclusively for cabs
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shutapdiya wrote:
I made ~150 attempts in the last one week but didn't get ani tech. Thats gr8 you got it yesterday. Please update here at what % they provide cashback for this txn.


Also if ola want to exclude 7%, I think they would exclude these merchant ids from wallet load (what we are currently seeing) than making it 1%cb and using these ids exclusively for cabs

I'm trying from the past 5 days and more than 100 times, not even a single time I got Ani tech/ olacabs

Every time I'm only getting ola money Zipcash only 

Trailblazer Trailblazer
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for me 1000 ola money is credited dont know whats happening got mail as someone raised complaint with other number

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manikantaks4u wrote:

I'm trying from the past 5 days and more than 100 times, not even a single time I got Ani tech/ olacabs

Every time I'm only getting ola money Zipcash only 

Same here Bro
Wingman Wingman
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Sbi cashback card recovering from ola and ola recovering from users for who using sbi cbk card to load and get cbk?
Trailblazer Trailblazer
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Dileep_kumar wrote:

for me 1000 ola money is credited dont know whats happening got mail as someone raised complaint with other number

I received this 1000 as compensation from ola for complaint to rbi ombudsman against ola regarding ola wallet money deduction due to pan usage in two accounts they refunded wallet money to my bank account after complaint now gave 1k compensation rbi working well
@getready @guest_999 Screenshot20221122-150413
 
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Dileep_kumar wrote:
I received this 1000 as compensation from ola for complaint to rbi ombudsman against ola regarding ola wallet money deduction due to pan usage in two accounts they refunded wallet money to my bank account after complaint now gave 1k compensation rbi working well
@getready @guest_999 Screenshot20221122-150413
 
That's good to know
Now we can also approach RBI ombudsman if Ola doesn't credit the reversed cb back (If Ola fails to acknowledge this incident*)  @Tejaa  😄
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getready wrote:
That's good to know
Now we can also approach RBI ombudsman if Ola doesn't credit the reversed cb back (If Ola fails to acknowledge this incident*)  @Tejaa  😄
Ya wil try for airtel axis card next time, after complaint to rbi within 1 week they credited money to bank account very Swift response from ola after that n compensation too 
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A2Zdeals wrote:

@Tejaa bhai kuch hua solution

@saucap kaise ho Mitra

@deb3l sab badhiya?

They acknowledged that they have reversed it.Screenshot20221123232346
I asked them, if they took the 85rs extra for Chai Paani, said they have escalated it and can expect a reply in 3 days.

Screenshot20221123232401
About the merchant name thing, guess someone in the other thread has tried 250 times and got zipcash only.


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A2Zdeals wrote:

@Tejaa bhai kuch hua solution

@saucap kaise ho Mitra

@deb3l sab badhiya?

Yes bro. innocent Hope you to be good as well. Thanks for asking. plus1

Was remembering you yesterday! grinning
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Tejaa wrote:
They acknowledged that they have reversed it.Screenshot20221123232346
I asked them, if they took the 85rs extra for Chai Paani, said they have escalated it and can expect a reply in 3 days.

Screenshot20221123232401
About the merchant name thing, guess someone in the other thread has tried 250 times and got zipcash only.


See ast 0.24, its only zip zip zip
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insta wrote:
@Tejaa @AJ89 @sb210 @SandeepBhaiya Did u guys attempted txn after deduction? What is the cb scenario now? Is it completely stopped? Not even 1% for normal shopping?
If u talking about sbi ola card then I didn't tried yet
Generous Generous
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AJ89 wrote:
If u talking about sbi ola card then I didn't tried yet
Do update if u try.
Atm I dont have balance in ola, so if cb is coming then only i will load and see how much they deduct.
Havent received cb on 1100 from last cycle. I have received around 500 extra in last few months.
Deal Cadet Deal Cadet
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Tejaa wrote:
So there was actually a bug where they posted cashback 3 times than the eligible amount? I thought maybe their app is buggy, and showing the extra two false entries, so I just ignored.
Exactly the same thing I thought. As I did not remember the balance, so I just sort of ignored it. It's when they deducted 980 I got alerted. I raised it with the cc and they said the same thing as you mentioned.
Super Stud Super Stud
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Anybody tried this month cb coming on ANI technologies?

Deal Subedar Deal Subedar
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Please note that due to a technical error, there was an excess cashback of INR 557 credited to your OlaMoney account. Hence until the amount of INR 557 is retrieved, the cashback will not be credited to the OlaMoney Wallet.
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Just now got this text, seems another drama by SBI Card started! If I close this card can they still report something to CIBIL? 

Dear Customer,


A technical error resulted in an excess cashback of INR 2086 being credited to your OlaMoney account. To correct this, the amount of INR 765 will be deducted from future earned cashback until it is retrieved.


Thanks for your cooperation.


- OlaMoney Team

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Hello Customer,

An error resulted in an excess cashback of INR 500 being credited to your OlaMoney account. This amount has now been settled from your earned cashback. Future transactions will show the correct cashback in your Wallet.

Thanks for your cooperation.

- OlaMoney Team

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Dear Customer,

A technical error resulted in an excess cashback of INR 540 being credited to your OlaMoney account. To correct this, the amount of INR 299 will be deducted from future earned cashback until it is retrieved.

Thanks for your cooperation.

- OlaMoney Team

Mobile Guru Mobile Guru
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Tejaa wrote:

Just now got this text, seems another drama by SBI Card started! If I close this card can they still report something to CIBIL?

Check this 

SBI started to explicitly mention that they can add negative balance to credit card accounts anytime (Even after closure request : CC gets de-activated but not the account). This might not happen with OLA CCs (Only deducting pending cashback as of now, not wallet balance)

Deal Lieutenant Deal Lieutenant
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Dear Customer,


A technical error resulted in an excess cashback of INR 1119 being credited to your OlaMoney account. To correct this, the amount of INR 1119 will be deducted from future earned cashback until it is retrieved.


Thanks for your cooperation.


- OlaMoney Team

Pro Entertainer Pro Entertainer
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Tejaa wrote:

Just now got this text, seems another drama by SBI Card started! If I close this card can they still report something to CIBIL? 

Dear Customer,


A technical error resulted in an excess cashback of INR 2086 being credited to your OlaMoney account. To correct this, the amount of INR 765 will be deducted from future earned cashback until it is retrieved.


Thanks for your cooperation.


- OlaMoney Team

Recent cashback earning worth 236 converted to zero. CB entry turned zero. Means they recovered 236. 

And in the past (ref:Original post) they have made a direct debit entry as a purchase of amount 1085. 

Seems like rules are for private banks only. PSU, Semi-Government doesn't seem to care. They can do whatever to cover their mistakes. 

@getready

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Tejaa wrote:

Recent cashback earning worth 236 converted to zero. CB entry turned zero. Means they recovered 236. 

And in the past (ref:Original post) they have made a direct debit entry as a purchase of amount 1085. 

Seems like rules are for private banks only. PSU, Semi-Government doesn't seem to care. They can do whatever to cover their mistakes. 

@getready

And guess what this 236 is also a upfront discount offer purchase means I am not eligible for cashback as per their new rule. 

But they will correct it after 2 years. 😂

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