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one card app not working

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Finance Ninja
Fanil
My onecard app is not working since 3-4 days. How do i get help.
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Hunk Hunk
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Uninstall the App and reinstall OneCard once again and try. 
Finance Ninja Finance Ninja
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Tried that still getting same error.. twitter response was also similar.
Finance Mentor Finance Mentor
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What is meant by not working? Where are you stuck?

Finance Ninja Finance Ninja
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The app opens and throws error as below - Looks like we've encountered a problem . Please try reloading your app after sometime
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Finance Ninja Finance Ninja
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From 5 days same error
Finance Mentor Finance Mentor
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When did it start to happen? After an upgrade?

Might be solved by a later upgrade I guess or your firmware might be playing foul with updated version.

You can also try switching wifi off and open it while mobile data is active.

Finance Ninja Finance Ninja
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I had requested a credit refund post that
Deal Newbie Deal Newbie
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I am also facing same issue. Recieved a mail about excess credit refund to my linked bank account, didn't ask for refund but since then I can't login Onecard app. Yet to receive the refund.
Finance Ninja Finance Ninja
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I received the refund but app still not opening
Finance Mentor Finance Mentor
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Have you guys mentioned this refund case and then the following login issue to OneCard support?

Looks like a bug triggered by excess refund.

Deal Newbie Deal Newbie
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I have got the refund as well yet not able to login. And Yes, @agnivo007 i have mentioned this to Onecard support already, they said they are checking it and will update me soon. Definitely excess credit refund triggered this, confirmed with the people facing same issue.
Finance Mentor Finance Mentor
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@vij214 then wait till atleast the next app update.

Deal Newbie Deal Newbie
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The issue is fixed for me now. They contacted back and now app is working fine! Check yours @Fanil  https://cdn0.desidime.com/attachments/photos/789062/medium/IMG_20220718_153257.jpg?1658138588
Deal Newbie Deal Newbie
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If you have login or account related issue, please check the following steps.

- The One Card server may be down and that is causing the login/account issue. Please try logging in after few minutes.
- Your wifi / mobile data connection not working properly. Please check your data connection.
- You may be trying with wrong login credentials. Please confirm the details that you are entering is correct.
- If you're using third-party social networks to login such as facebook, twitter, google etc, check whether that service is working properly by visiting their official website.
- Your account may be banned or deactivated for activities. Please read error messages.

Hope This Helps,
Peter

Finance Ninja Finance Ninja
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None of the above still it had stopped working
Finance Mentor Finance Mentor
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Looks like a resolved server side issue...

Cool Cool
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Bro it happened with me many times when i was using Jio. After changing the network to BSNL it was working. Try using some other network and let me know if u r able to login.
Finance Ninja Finance Ninja
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This was not a network issue..more of credit refund issue from their end. These are all basic things which I've done. Anyway , on the same network it worked for brothers card and not for mine. It was not a generic issue but more of an account specific issue.
Deal Newbie Deal Newbie
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One card not open fixed deposit status conformation pending problem. 

Deal Newbie Deal Newbie
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https://cdn0.desidime.com/attachments/photos/822092/original/20221109004838.jpg?1667935129

I am stuck on this screen and i when I Click Read Box And After Continue Button The Application is Process and Back To this Same Screen Help Me to Solve The Issue And They Are Not Reply On Mail And Not Refund My Money

Deal Newbie Deal Newbie
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My 9n3card aap not open pless help me 

Deal Newbie Deal Newbie
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I aplya the card but possess to slow why to let for kyc

Deal Newbie Deal Newbie
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Activate my one credit card

Finance Ninja Finance Ninja
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Useless card now

Deal Newbie Deal Newbie
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Hlo

Deal Newbie Deal Newbie
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One card app not working

Deal Newbie Deal Newbie
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My one card app not login 

Deal Newbie Deal Newbie
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Not opning one card app

Deal Newbie Deal Newbie
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My one card app not working 2.3 month

Finance Ninja Finance Ninja
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Complain to cc

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