One Card App Stuck

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Deal Newbie

Hello Dimers..
  From last 15 days my one card application got stuck on identity verification page. When i clicks on verify then a new page with my pan details open. And when i clicks on confirm then it buffers for some time and get back to previous page after 1 minute. This process is running from last 15 days . No response from one card on mail and social media ..what should i  do now ????

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