OneCard Upgrade Issues (change of banking partner)

24°
Deal Subedar
myfungang829

I upgraded my card, got banking partner has Federal Bank. But lost 10000 points, earned during issuance promo, which were supposed to be credited 08 April 2022. Now that section is showing no tickets earned.

For my brother’s card, the banking partner is South Indian Bank. After entering Aadhaar OTP, it’s showing KYC failed. He regularly uses the card, now don’t know what gonna happen to his card.

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