Online buying experience from Ikea.

Ordered one year ago. Shipped from Mumbai through BD. Safely arrived

Never had any issues till date. Ordered in Hyderabad 

Ordered 3-4 times till now, never faced any issues (Pune)

@kapaggar @mysalemo771 @lakshmikanth @teriab33 @znz @smz @anshu @sharpen @siddharthal

Returns are pretty bad

Purchased only 1 time.

Did not face any issue.

Purchased few times and never had any issues

No issues when shopping in Bangalore. Ordered lots of small stuff worth around 10k. Came in a huge box. Was well packed. This was before Bangalore Ikea had opened.

They got transit insurance but better skip delicate items. Many glass bowls and plant pots get scratched/damaged even via regular handling

One good thing is they don't sell these returned/rejected goods as new (Physical stores got a separate section to deal with these partly damaged stuff)

I ordered 2L worth of random goods and furniture over the course of five orders in three months. Arrived safely even in heavy Mumbai rains. That said, I wouldn't order glass either.

😚Thank you @LordGane @raghupro @dummyuser @gurpreetbhatti @lakshmikanth @ZNZ @anshu @ siddharthlal , @getready @sharpen for contributing to this thread and answering my question.

@getready Did you order any glass stuff, and pots plants?

@sharpen How is the quality, I've heard from persons abroad that quality is strictly ok, more on the lines of use and throw, there. of course in india we dont have use and throw consumer culture for most items.

If anyone has ordered fragile items like glass vase etc.. please let me know what problem was there with glass or any items. Thank you so much. 😘😘

papa_kancha wrote:

😚Thank you @LordGane @raghupro @dummyuser @gurpreetbhatti @lakshmikanth @ZNZ @anshu @ siddharthlal , @getready @sharpen for contributing to this thread and answering my question.

@getready Did you order any glass stuff, and pots plants?

@sharpen How is the quality, I've heard from persons abroad that quality is strictly ok, more on the lines of use and throw, there. of course in india we dont have use and throw consumer culture for most items.

If anyone has ordered fragile items like glass vase etc.. please let me know what problem was there with glass or any items. Thank you so much. 😘😘

No. I was suggesting it based on my purchase experience at physical stores. Most of these products don't have any specific brand/outer packaging (thin cardboard to separate them)
And with pots and plants, even at stores it takes me couple of minutes to pick a perfect one (Often u find these bent, especially medium to large sized ones)

papa_kancha wrote:

😚Thank you @LordGane @raghupro @dummyuser @gurpreetbhatti @lakshmikanth @ZNZ @anshu @ siddharthlal , @getready @sharpen for contributing to this thread and answering my question.

@getready Did you order any glass stuff, and pots plants?

@sharpen How is the quality, I've heard from persons abroad that quality is strictly ok, more on the lines of use and throw, there. of course in india we dont have use and throw consumer culture for most items.

If anyone has ordered fragile items like glass vase etc.. please let me know what problem was there with glass or any items. Thank you so much. 😘😘

I mentioned in a different thread that quality will vary depending on the price category. I went to great lengths to make sure I wasn't buying 100% particle board furniture. Ikea is very transparent and their website tells you what their products are made of.

Always read the "Materials & care" under "Product details" on each product page

For example, I got this dining table: https://www.ikea.com/in/en/p/ekedalen-extendabl.... It's a clever design, the tabletop's top half is solid oak and the bottom half (the part that's hidden) is particle board. Other parts are a mix of spruce wood and plywood. That's good enough durability for me and I love the look of it. Even my carpenter was impressed by its looks and extendable function.

Most other mall-like furniture shops like Home Center sell full particleboard dining tables for 10-15k. That's super dumb IMO as it scratches very easily. IKEA sells these too, but at least has the decency to price them reasonably: https://www.ikea.com/in/en/p/sandsberg-adde-tab...

That's the biggest advantage to shopping at IKEA, they brought the transparency you'd only expect in foreign countries to India. I'll happily pay a bit extra for that.

sharpen wrote:
I mentioned in a different thread that quality will vary depending on the price category. I went to great lengths to make sure I wasn't buying 100% particle board furniture. Ikea is very transparent and their website tells you what their products are made of.

Always read the "Materials & care" under "Product details" on each product page

For example, I got this dining table: https://www.ikea.com/in/en/p/ekedalen-extendabl.... It's a clever design, the tabletop's top half is solid oak and the bottom half (the part that's hidden) is particle board. Other parts are a mix of spruce wood and plywood. That's good enough durability for me and I love the look of it. Even my carpenter was impressed by its looks and extendable function.

Most other mall-like furniture shops like Home Center sell full particleboard dining tables for 10-15k. That's super dumb IMO as it scratches very easily. IKEA sells these too, but at least has the decency to price them reasonably: https://www.ikea.com/in/en/p/sandsberg-adde-tab...

That's the biggest advantage to shopping at IKEA, they brought the transparency you'd only expect in foreign countries to India. I'll happily pay a bit extra for that.

I'm glad to know you're happy with the quality. I had bought an urban ladder dining table many years ago for around 25K. It's solid Sheesham wood everywhere. Check out their showroom, they have great stuff, and they sell online and offline.
Apparently, now the quality is going down with urban ladder after Reliance bought it, and selling third party products under urban ladder brand.

getready wrote:
No. I was suggesting it based on my purchase experience at physical stores. Most of these products don't have any specific brand/outer packaging (thin cardboard to separate them)
And with pots and plants, even at stores it takes me couple of minutes to pick a perfect one (Often u find these bent, especially medium to large sized ones)

Yeah I agree with you on this. Need to be very careful when buying such items online or offline.

papa_kancha wrote:
I'm glad to know you're happy with the quality. I had bought an urban ladder dining table many years ago for around 25K. It's solid Sheesham wood everywhere. Check out their showroom, they have great stuff, and they sell online and offline.
Apparently, now the quality is going down with urban ladder after Reliance bought it, and selling third party products under urban ladder brand.

Good to know! I personally designed my home in a Nordic style, so I used lighter wood tones like birch and pine and in my experience, you can only get that via Ikea or an experienced carpenter. I ended up doing a combination of both.

But yeah, if you want Sheesham, teak, walnut, or other hardwood on the cheap, Indian sellers would be a better bet.

sharpen wrote:

Good to know! I personally designed my home in a Nordic style, so I used lighter wood tones like birch and pine and in my experience, you can only get that via Ikea or an experienced carpenter. I ended up doing a combination of both.

But yeah, if you want Sheesham, teak, walnut, or other hardwood on the cheap, Indian sellers would be a better bet.

Good point. I had not thought of this.