Online buying experience from Ikea.

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papa_kancha

I've read on few forums that IKEA does not ship on time, damage return and exchange is difficult. Please share your experience.

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Ordered one year ago. Shipped from Mumbai through BD. Safely arrived

Benevolent Benevolent
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Never had any issues till date. Ordered in Hyderabad 

Deal Subedar Deal Subedar
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Ordered 3-4 times till now, never faced any issues (Pune)

Deal Cadet Deal Cadet
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Returns are pretty bad

Deal Lieutenant Deal Lieutenant
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Purchased only 1 time.

Did not face any issue.

The Alpha The Alpha
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Purchased few times and never had any issues
Deal Newbie Deal Newbie
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No issues when shopping in Bangalore. Ordered lots of small stuff worth around 10k. Came in a huge box. Was well packed. This was before Bangalore Ikea had opened.

Mobile Guru Mobile Guru
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They got transit insurance but better skip delicate items. Many glass bowls and plant pots get scratched/damaged even via regular handling

One good thing is they don't sell these returned/rejected goods as new (Physical stores got a separate section to deal with these partly damaged stuff)

Deal Cadet Deal Cadet
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I ordered 2L worth of random goods and furniture over the course of five orders in three months. Arrived safely even in heavy Mumbai rains. That said, I wouldn't order glass either.

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😚Thank you @LordGane @raghupro @dummyuser @gurpreetbhatti @lakshmikanth @ZNZ @anshu @ siddharthlal , @getready @sharpen for contributing to this thread and answering my question.

@getready Did you order any glass stuff, and pots plants?

@sharpen How is the quality, I've heard from persons abroad that quality is strictly ok, more on the lines of use and throw, there. of course in india we dont have use and throw consumer culture for most items.

If anyone has ordered fragile items like glass vase etc.. please let me know what problem was there with glass or any items. Thank you so much. 😘😘

Mobile Guru Mobile Guru
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No. I was suggesting it based on my purchase experience at physical stores. Most of these products don't have any specific brand/outer packaging (thin cardboard to separate them)
And with pots and plants, even at stores it takes me couple of minutes to pick a perfect one (Often u find these bent, especially medium to large sized ones)
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