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Over Limit Charges Axis Credit Card

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Deal Lieutenant
Manitian
I have Axis Freecharge credit card.
I did make a transaction above and beyond my credit limit and now they have charged me 500 rupees as over limit charges.
I had axis ace earlier, and unfortunately this is never happened to me before and transaction was being denied earlier if limit was exceeded.

Can anyone provide some information on this ? What does RBI say for this?
Does other banks also have these charges ?

Tag others @abhishek012 @tappukepapa @Abhinav_Pune
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Generous Generous
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Just yesterday, they have added a section in Axis card wherein they are asking for consent for over-limit and also the percentage of limit also can be decided by us- have option of 10-100% over-limit

Obviously, they will charge for over-limit

Benevolent Benevolent
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First time over limit charges will be reversed on request. Do mail customer care or nodal officer or call customer care. If they deny try with other agents. Also from now on check limit before transacting. And revoke the over limit consent in mobile or net banking. 

Deal Lieutenant Deal Lieutenant
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Removing over limit Consent will remove these future instances? From what i understand, its more from bank can not increase limit without customer consent.
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Deal Subedar Deal Subedar
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I had the same issue, i selected no a few days ago. Then i transacted 1200 over the limit without knowing, and today i saw the 500+90 charges. Would they reverse it if i contact them as this is my first time? Also why the over limit was used because i gave "no" as consent.
Deal Lieutenant Deal Lieutenant
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Please keep me updated. Have written to nodal officer to seek waiver. Also i have selected No as well. Lets see. Wordings aren't very clear atleast on axis portal.
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Benevolent Benevolent
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@game.ruler @Manitian Even if you select no, it says that over limit transactions will be processed. I think it’s a bug 🤦‍♂️😁

Deal Subedar Deal Subedar
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I actually didn't notice this at that time, now when i check the controls it's showing me "no". They really haven't been clear on this whole thing.
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Deal Cadet Deal Cadet
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Same happened with me about month ago 500 + 90 gst.. When I pay my axis cc bill 15k...the amount was credited in my credit limit So there are two things... Exp: Available credit limit: my limit (16 k) Credit limit: 16k + 15 k =31k So think that my current limit was increased & i use card over 16k limit... & I've changed by axis...
Deal Lieutenant Deal Lieutenant
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Did you get the charges back ??
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