Over limit fees charged and anyways to get waiver

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Deal Captain
soccergiants

Anyone got over limit fees waived from icici bank? Issue is I  made purchase for  25000 when 35000 was available limit. The transaction failed. I checked the available limit it was showing 35000. So I placed another transaction of same amount and this time it was successful. But after 7 days what I saw was that I was charged for both transactions and refund was issued after 5 days and Over limit fees were charged.

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Deal Cadet Deal Cadet
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😳

Pro DealBaba Pro DealBaba
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Which card it is?

Deal Captain Deal Captain
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Apay icici

Deal Cadet Deal Cadet
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call customer care and request for waive off, surely they will consider for it

Deal Cadet Deal Cadet
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how much u were charged ?

Finance Ninja Finance Ninja
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Custom care will waive it off if you have had a good relationship with icici. Similar thing happened to me 2 years back but they waived it off

Cool Cool
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Write a simple email. Don’t fight or threaten to close card etc. Simple request will work

Helpful Helpful
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😂

Helpful Helpful
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They waive off charges once for most customers as a goodwill gesture. Contact them and request a waiver.

Deal Captain Deal Captain
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Update : Got my Overlimit fees waived off by simply sending DM in Twitter explaining the issue. 

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