Pathetics service by myntra. Very much disappointing

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Deal Newbie
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The customer service of Myntra is pathetic. They never solve the Issue as they are puppet and always say it is as per Company Policy. Kindly exchange my product :Men Charcoal Black Regular Fit Solid Chinos. this the 20th time i am saying it, i called myntra multiple times but no solution provided. i want this product to be exchange but myntra is force me to get the refund no solution was served since 20.12.20.

Missing