Payment to a government site failed

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Last Comment 2020-04-18

2020-04-16

Hi,
I made a payment on a .gov.in site through bill desk but the payment failed. When i asked the bill desk team they said that the payment is success from their end.
What should i do now?
My money is tucked with them.
I don’t think .gov.in CC replies even after lockdown.

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https://www.desidime.com/discussions/payment-to-a-government-site-failed?page=1#post_6609227

Sushrut.B

2020-04-16

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It will either be reversed to your account or get credited to the destination Govt account but it may take 2-5 working days…

https://www.desidime.com/discussions/payment-to-a-government-site-failed?page=1#post_6610235

InvestPotato

2020-04-16

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Already 5-6 days. May be 3 working days

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https://www.desidime.com/discussions/payment-to-a-government-site-failed?page=1#post_6610247

ameer4joy

2020-04-16

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Either one will happen, but u have to wait some days. But if u have an option to pay via paytm/Amazon use these trusted 3rd parties, it will make work easier

https://www.desidime.com/discussions/payment-to-a-government-site-failed?page=1#post_6612322

InvestPotato

2020-04-18

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Does going in consumer forum helps?
If yes, can someone share trusted consumer forum link?

https://www.desidime.com/discussions/payment-to-a-government-site-failed?page=1#post_6612389

xera0117

2020-04-18

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Hey bro.You mentioned billdesk so i thought my experience could be appropriate but can vary.Last month while paying lic of 30k on billdesk the payment failed but the money got deducted.Upon inquiring they mentioned wait max 14 days.Within 10 working days from the failed payment date i got my money back.So i suggest wait for 10 days and then complaint.