Paytm asking for re kyc

43°
Deal Cadet
Wix

Did i miss something related to kyc? Paytm is asking me to do kyc again and enter pan card or form 60. I have already completed kyc when creating account in 2012-13 whenever. i am unable to transfer money/pay to anyone from my wallet nor can i recharge mobile number from paytm wallet. I havent linked upi.
This problem seems to be recent as the last transaction was done in august in paytm (auto-subscription of eazydiner and subsequent refund).
So did something happen related to kyc or is it account specific? Has anyone else faced this issue? And what can be the solution apart from the obvious rekyc and giving pan.

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Deal Cadet Deal Cadet
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NO IDEA,
MAY BE THEY WANT RE KYC AS IT VERY LONG LAST KYC WAS DONE.
SAME PROCESS IS DONE IN BANKS ALSO.

Deal Lieutenant Deal Lieutenant
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As per rbi rules – every bank and fi need to update kyc in 10 years.
So if you done kyc in 2012 then your kyc need to be redone in 2022 or before.

Post Emperor Post Emperor
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doesnotmatter wrote:

For me, it’s mobikwik. Asking for re-kyc

They are asking it to everyone because the seem to have messed up something

Pro Shopping Friend Pro Shopping Friend
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It happened to me last year, no other way but do re-KYC
I guess, after my wallet(no bank a/c) was idle for many months I added money and tried to send someone so re-KYC appeared

Deal's Advocate Deal's Advocate
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This Is I THINK

Full Kyc Is Valid For 10 Years… As You Have Mentioned 2012… 10 Years Is Getting Completed Almost

Missing