Paytm doing fraud

80°
Deal Cadet
rajatindia

I used paytm to transfer money to 9585177563@Paytm
transaction was successful the reference number was 132980932510
the amount got deposited to Standard Chartered Bank with account number 43xxxxx7208 on 25/11/2021.
the merchant is saying this account is deactivated and it should be transferred to wallet.
since the account is deactivated and she is asking to pay again.

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Benevolent Benevolent
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How can bank account be deactivated? Never heard…it can be blocked but it will still accept the online transfers.

You transferred to Paytm ID. It’s merchant mistake of having wrong account kept as default

Generous Generous
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if the bank account is deactivated or blocked or in process of closure, it is possible that amount may not get credited to beneficiary. But in that case, you’ll get error while paying. It is not possible that you got credit confirmation but amount was not credited.

Even if refunded, do not pay until you get refund back in wallet. Refund to wallet is very fast also, you don’t have to wait several days.

Deal Cadet Deal Cadet
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@rajatindia I too faced a similar situation last week. I transferred Rs.10000/- from paytm wallet to a bank account. Amount debited but not credited to the beneficiary. Even writing to the grievance officer didn’t help. I had to complain to the CEO and other top management officials. After a week they credited the money to my wallet. It didn’t stop with this matter. Paytm took revenge by downgrading my full KYC to Mini KYC status. It is high risk to use Paytm to transfer money.

Helpful Helpful
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Most of the dimers are using this paytm wallet to bank.
It would be good know the reason for holding the payment.

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