paytm fastag recharge not working

106°
Deal Cadet
Ripalbaria

Unable to get bill from biller error when going to recharge from any app
Anybody facing same issue?

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Deal Newbie Deal Newbie
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yes , schedule maintenance i think

Deal Cadet Deal Cadet
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drjohn wrote:

yes , schedule maintenance i think

Ok thanks for confirming. I thought my fastag was blacklisted smile smile

Deal Newbie Deal Newbie
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Ripalbaria wrote:

Ok thanks for confirming. I thought my fastag was blacklisted smile smile

go to manage fastag tab if it is blocked it will appear there,

Deal Cadet Deal Cadet
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drjohn wrote:

go to manage fastag tab if it is blocked it will appear there,

It’s show active but unable to recharge from any app like mobikwik payzapp. Error unable to get bill from biller.
Your recharge working or not?

Deal Newbie Deal Newbie
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Ripalbaria wrote:

It’s show active but unable to recharge from any app like mobikwik payzapp. Error unable to get bill from biller.
Your recharge working or not?

than all ok

Deal Cadet Deal Cadet
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Facing exact same issue.
FastTag is active, but unable to fetch bill. Tomorrow I’ll take the car to a toll and get it charged a little.

Deal Newbie Deal Newbie
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NahiBatata wrote:

Facing exact same issue.
FastTag is active, but unable to fetch bill. Tomorrow I’ll take the car to a toll and get it charged a little.

let us know also if it works

Deal Cadet Deal Cadet
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drjohn wrote:

let us know also if it works

No success. FastTag was charged successfully at toll.
But still unable to query it’s bill from any BillPay partner.

Deal Cadet Deal Cadet
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How do I explain this to PayTM, because they are just playing dumb, or at least pretending to.
Just keep on replying..

Dear Customer,
Greetings from Paytm Care!

Thank you for contacting Paytm Fastag Support Team. We’d be happy to take a look in to the issue faced by you while adding money to your Fastag wallet. As we can check, your Fastag is registered with mobile number. Kindly login with this number to operate your Fastag wallet.

Please be informed that FASTag transactions’ amount is deducted from your main wallet. Kindly maintain funds in your main wallet. Further, you don’t have to recharge FASTag toll wallet. If sufficient reserved amount (Rs. 150/- for Car/Jeep/Van) is not maintained in your toll wallet, funds will automatically move from your main wallet to toll wallet. Make sure to recharge your main wallet 30 minutes before making any transaction at toll plaza.

If you need any further assistance, please contact us through the ‘24 x 7’ help section and we will be glad to assist you

Deal Newbie Deal Newbie
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NahiBatata wrote:

No success. FastTag was charged successfully at toll.
But still unable to query it’s bill from any BillPay partner.

than its just maintenance thing , it will be okay within some days when bbps servers will work fine

Deal Cadet Deal Cadet
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drjohn wrote:

than its just maintenance thing , it will be okay within some days when bbps servers will work fine

Thank you. Let me wait few more days.
So the issue is at bbps side, not PayTM?

Deal Cadet Deal Cadet
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NahiBatata wrote:

Thank you. Let me wait few more days.
So the issue is at bbps side, not PayTM?

I think its permanently stop because many recharge site disable paytm fastag recharge

Deal Newbie Deal Newbie
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NahiBatata wrote:

Thank you. Let me wait few more days.
So the issue is at bbps side, not PayTM?

yes i think

Deal Cadet Deal Cadet
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I dont think its maintenance issue.
There is big change in wallet fastag. So people dont misuse again

Deal Cadet Deal Cadet
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Ripalbaria wrote:

I dont think its maintenance issue.
There is big change in wallet fastag. So people dont misuse again

Kya changes hue h plz bataye…
Kyuki mere 2-3 fast tag no. Fecth ni ho rhe h..
Par jo genuine user h unke fecth ho rhe h and recharge bhi

Deal Cadet Deal Cadet
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piyushgupta112218671 wrote:

Kya changes hue h plz bataye…
Kyuki mere 2-3 fast tag no. Fecth ni ho rhe h..
Par jo genuine user h unke fecth ho rhe h and recharge bhi

Kisika paytm fastag recharge ho raha he ? Muje pata nahi muje laga sabka paytm fastag recharge bandh he
Sala ye bhi user spacific?

Deal Newbie Deal Newbie
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piyushgupta112218671 wrote:

Kya changes hue h plz bataye…
Kyuki mere 2-3 fast tag no. Fecth ni ho rhe h..
Par jo genuine user h unke fecth ho rhe h and recharge bhi

i have a genuine fastag , but cant fetch , so its not matter at least

Deal Cadet Deal Cadet
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drjohn wrote:

i have a genuine fastag , but cant fetch , so its not matter at least

Yes my father fastag also paytm and they never recharge from third party app but still same error

Deal Newbie Deal Newbie
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I am also facing this issue for the last couple of days. I was under the impression that I might be the only one but came to know on this forum that this is a generic issue with many of us. Please update this thread, if anyone finds a solution or new updates.

Deal Cadet Deal Cadet
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Contacted cc they said recharge will not work you have to add money in wallet for fastag use. And also didn’t give any time limit for that

Deal Subedar Deal Subedar
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Ripalbaria wrote:

Contacted cc they said recharge will not work you have to add money in wallet for fastag use. And also didn’t give any time limit for that

loot over

Missing