I have two paytm KYC verified accounts .Today, on both the accounts I got this notification "Your KYC is due for an update".
Do ,I have to fill all the details or can I simply skip it ?
Any follow dimers also getting this notification.
Please note that notification appears automatically when you login into Paytm payments Bank account.
I got it last week or so. Didn’t ask for PAN but did ask to update profile.
Didn’t ask to furnish any documents, just filled in the details.
I got it too skipped 😅
Are they asking it for operational accounts also or just for those that where not operated for long time
Common-man wrote:Are they asking it for operational accounts also or just for those that where not operated for long time
Not sure but this started popping up after RBI ban.
Common-man wrote:Which ban bhai , kindly tell more , not heard .
For me its showing wallet inactive, and i am not able to activate it only.
Common-man wrote:Are they asking it for operational accounts also or just for those that where not operated for long time
My both Paytm accounts are operational & used regularly .
nihaln wrote:For me its showing wallet inactive, and i am not able to activate it only.
Contact Paytm customer care to activate your account .Only they can help
Inception4213 wrote:Contact Paytm customer care to activate your account .Only they can help
Apart from pathetic app based ticket any way to contact Paytm CC
newmagic wrote:Apart from pathetic app based ticket any way to contact Paytm CC
Contact via twitter .
Besides there are separate contact numbers on Paytm app for Paytm payment bank customers.
You can go to (1) Click 24*7 help & support on sidebar—-(2) Scroll down to bottom of page & click on contact 24*7 help— (3) Various contact numbers of Paytm customer support are displayed.
01204456456 is the contact no for bank, wallet & payments enquiry. (Sorry can’t share the screenshot because Paytm don’t allow it).
After my main Paytm account was placed under credit freeze I had updated KYC offline but it wasn't sufficient by itself. So I contacted customer care on Twitter following which they sent a letter ( to the address mentioned in my Aadhaar and not to my current one ) which contained a QR code which had to be scanned in the Paytm app for the KYC update process to finally complete. No tracking info will be provided even if one requests it.
