Phonepe / Paytm business smart speaker Fraud

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vin_vin
I've taken a smart speaker from phone pe 10 months ago cuz they said it'd be just 2 rupees per month if we accept 20 transactions and i believed them and recently last month I've realised that after the first 5 months they're deducting money each month for this. I've contacted phone pe customer support on 16th August and they said they'll close the speaker in a week and I've called them 6 times till now and they're not closing the speaker...such a big scam by phonepe.I mean what's the use of this speaker and why are they charging 3k per year ,when we can just hear the announcement for free in the app itself or we can just buy a Bluetooth speaker which costs just 300
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kartikxxx wrote:

Kal he paytm wala aya, bola naya plan aya hai, 299₹ one time payment karo aand har month bas 1₹ rental lagega.

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While existing plan charge 199 per month.

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Phonepe doesn't chrge anything, but after 7 months the machine was not taking charge, called the person,he took 400₹ replaced it with new amitabh bachan voice (irritating) and said now if u exchange no charge will be taken.

Meme - ye sare milke humko c bna mc ke bache

Bro business app mei free mei sun sakte hei announcement....why the hell are these companies charging for these bloody speakers and that too 3k per year!!.....we can just buy a Bluetooth speaker for 300, enable voice announcements in business and connect mobile to speaker and it does the work....such a big fraud and the best part is we don't even get a notification when they debit this monthly charge...they'll just debit it silently while settling the amount
Deal Major Deal Major
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Kal he paytm wala aya, bola naya plan aya hai, 299₹ one time payment karo aand har month bas 1₹ rental lagega.

--

While existing plan charge 199 per month.

--

Phonepe doesn't chrge anything, but after 7 months the machine was not taking charge, called the person,he took 400₹ replaced it with new amitabh bachan voice (irritating) and said now if u exchange no charge will be taken.

Meme - ye sare milke humko c bna mc ke bache

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Deal Major Deal Major
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Kal he paytm wala aya, bola naya plan aya hai, 299₹ one time payment karo aand har month bas 1₹ rental lagega.

--

While existing plan charge 199 per month.

--

Phonepe doesn't chrge anything, but after 7 months the machine was not taking charge, called the person,he took 400₹ replaced it with new amitabh bachan voice (irritating) and said now if u exchange no charge will be taken.

Meme - ye sare milke humko c bna mc ke bache

Avant Garde Avant Garde
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kartikxxx wrote:

Kal he paytm wala aya, bola naya plan aya hai, 299₹ one time payment karo aand har month bas 1₹ rental lagega.

--

While existing plan charge 199 per month.

--

Phonepe doesn't chrge anything, but after 7 months the machine was not taking charge, called the person,he took 400₹ replaced it with new amitabh bachan voice (irritating) and said now if u exchange no charge will be taken.

Meme - ye sare milke humko c bna mc ke bache

Bro business app mei free mei sun sakte hei announcement....why the hell are these companies charging for these bloody speakers and that too 3k per year!!.....we can just buy a Bluetooth speaker for 300, enable voice announcements in business and connect mobile to speaker and it does the work....such a big fraud and the best part is we don't even get a notification when they debit this monthly charge...they'll just debit it silently while settling the amount
Deal Major Deal Major
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vin_vin wrote:
Bro business app mei free mei sun sakte hei announcement....why the hell are these companies charging for these bloody speakers and that too 3k per year!!.....we can just buy a Bluetooth speaker for 300, enable voice announcements in business and connect mobile to speaker and it does the work....such a big fraud and the best part is we don't even get a notification when they debit this monthly charge...they'll just debit it silently while settling the amount
Ha bhai sab ke sab chor hai
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We have a Phonepe speaker for more than a year but I never saw it debit anything nor does it show the speaker connected in-app,

I saw many people tell it charges 125 per month but there's nothing in our app.

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Chin42 wrote:

We have a Phonepe speaker for more than a year but I never saw it debit anything nor does it show the speaker connected in-app,

I saw many people tell it charges 125 per month but there's nothing in our app.

Click on "my devices" in the phone pe business app and see "billing history"
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vin_vin wrote:
Click on "my devices" in the phone pe business app and see "billing history"

Showing no billing history yet.

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kartikxxx wrote:

Showing no billing history yet.

As every new speaker will have free charges for 5-6 months....your last speaker completed that free period and now you got a new speaker which will have the same offer for a few months ig....but if they consider date of your first speaker only and u got this speaker recently ( within a month ) , wait for 30 days to get completed and you'll see

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vin_vin wrote:

As every new speaker will have free charges for 5-6 months....your last speaker completed that free period and now you got a new speaker which will have the same offer for a few months ig....but if they consider date of your first speaker only and u got this speaker recently ( within a month ) , wait for 30 days to get completed and you'll see

I was checking in another number where I normally use and it wasn't showing but when I downloaded the app in my main number which was registered it showed billing of 117rs from past three months looks like I'll also have to close this, why should we pay when the phone speaker itself does the same job and also shows in lock screen for free?

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Chin42 wrote:

I was checking in another number where I normally use and it wasn't showing but when I downloaded the app in my main number which was registered it showed billing of 117rs from past three months looks like I'll also have to close this, why should we pay when the phone speaker itself does the same job and also shows in lock screen for free?

You can't close it🥲..... I've called 9 times and I've posted on twitter and wrote a review on playstore as well...they said the same thing that we'll close in 3 days...they said this many times and the last time was on 12th September and they said it'll be done by 15th September for sure....today is 15th🥲
Post Emperor Post Emperor
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vin_vin wrote:
You can't close it🥲..... I've called 9 times and I've posted on twitter and wrote a review on playstore as well...they said the same thing that we'll close in 3 days...they said this many times and the last time was on 12th September and they said it'll be done by 15th September for sure....today is 15th🥲

Will somehow have to catch hold of that agent who sold the speaker he told it was free but didn't tell it was only for a few months.

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Chin42 wrote:

Will somehow have to catch hold of that agent who sold the speaker he told it was free but didn't tell it was only for a few months.

Yeah same story....and in my case charges deducted for 6 months and total 500 loss in total and next month is in process expressionless expressionless
Post Emperor Post Emperor
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vin_vin wrote:
Yeah same story....and in my case charges deducted for 6 months and total 500 loss in total and next month is in process expressionless expressionless
I'm pretty sure they will charge extra from this month for that annoying amitabh bachan voice too and that too without any notices, Scams on top of scams.
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Chin42 wrote:
I'm pretty sure they will charge extra from this month for that annoying amitabh bachan voice too and that too without any notices, Scams on top of scams.
Seriously time to make this big...cuz there's no use of this speaker and they're charging 3k per year for this ...we can just activate voice announcements in the app and connect 300 rupees Bluetooth speaker ...I can't even understand what's the use of this speaker that they're charging this high amount
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vin_vin wrote:
Seriously time to make this big...cuz there's no use of this speaker and they're charging 3k per year for this ...we can just activate voice announcements in the app and connect 300 rupees Bluetooth speaker ...I can't even understand what's the use of this speaker that they're charging this high amount
Absolutely,  another company taking advantage of uninformed and uneducated people, Even after such cheap tricks these companies can't achieve profitability that's the disgusting part says a lot about their financials.
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