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Phonepe txn successful but amount not credited to bank account

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Deal Cadet
ctrlshiftdel
I have done quite a few transactions through phonepe and it has worked flawlessly most of the times, even on occasions when txns failed, the money was immediately refunded or never got deducted. So I was totally surprised today when 2 of my phonepe wallet to bank txn showed as successful in the app but amount was never credited to bank account nor was it refunded back to wallet Usually once phonepe txn status reflected green(successful) I never actually bothered to check the destination account and cross verify that the amount actually did get credited but today's incident made me cross verify all my prior phonepe txns. The interesting observation was that only for this 2 txns I do not see a UTR No. even though txn is successful. I am planning to talk to them tomorrow but just wanted to know anyone else had seen something like this before.
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Deal Major Deal Major
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For me Current situation with smatapp
Cool Cool
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ryt now it was not instant.. it is taking some hour’s to credit to bank

Deal Cadet Deal Cadet
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Phonepe currently not showing balance in bank account as well as not allowing to add into wallet

Deal Cadet Deal Cadet
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Got my money in bank account after 12 hours

Deal Newbie Deal Newbie
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Facing se problem money transaction shows green @ 1:30 am today but amt. Not showing in the bank balance

Deal Subedar Deal Subedar
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@ctrlshiftdel same happened with me today.
Money transfer from wallet to bank showing successful, but money not credited to bank account.

Can u plz tell me that when did u do the transfer ?
In morning or evening ?

Deal Cadet Deal Cadet
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Doesn’t matter at what time you log in, I have experienced this again after the above experience. This time transfer was to Icici and the transfer showed as successful in phonepe but never reached my account for around 4-5 days, after that the amount was recredited back to my phonepe wallet, which I again send back to bank which agon took around 2 days, during this time I never contacted phonepe, so not sure what the issue was.

Deal Subedar Deal Subedar
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I transfered phonepe to bank yesterday evening and credited today morning

Deal Newbie Deal Newbie
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same thing is happening with me and now 4 days happened and amount is not credited to my account and transaction is still showing successful…
please help guys

Deal Newbie Deal Newbie
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Yes this was happen with me my phonepe transactions show successfull but amount is not credit to bank what I do plz suggest

Deal Newbie Deal Newbie
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Phonepe debited wallet money to not credited to another bank account please help me

Deal Newbie Deal Newbie
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Same happened to me and its already being more than 48 hours, Amount deducted and the transaction was successful but amount not reached to the receiver’s bank yet. Since it was an urgent transaction for the receiver whom I sent the amount. I am really fed up pensive

Deal Newbie Deal Newbie
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Same problem with me
My money debit from my acount but not credit in my acount now what I do

Deal Newbie Deal Newbie
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Same problem here. On 20-Sep-2018, Transferred 35000₹ HDFC to Federal bank. Both are my bank accounts, its been 3 days payment not credited. PhonePe not helping they are keep saying money credited to beneficiary bank. Beneficiary bank says they are not aware of any credit of money. Sender bank says as it is third party upi app payment they cant track it. I’m kind of stuck here.Whats the procedure for getting refund, where should i complaint to get my money back ?

Deal Newbie Deal Newbie
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Same happened with me .. have you received amount??

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Deal Newbie Deal Newbie
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Booked a mobile in flipkart I paid in phonepe 25th october 2018 but i canceled that order flipkart seller is refunded but phonepe not refunded in my account what can i do plz

Deal Newbie Deal Newbie
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Same problem… you got the refund now??

Deal Newbie Deal Newbie
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I faced a same type of problem.

Can you please help me

Deal Newbie Deal Newbie
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On 07 jan 2019, Transferred 5500₹ HDFC to sbi bank. Both are my bank accounts, its been 3 days payment not credited. PhonePe not helping they are keep saying money credited to beneficiary bank. Beneficiary bank says they are not aware of any credit of money. Sender bank says as it is third party upi app payment they cant track it. I’m kind of stuck here.Whats the procedure for getting refund, where should i complaint to get my money back ?

Deal Newbie Deal Newbie
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I am also facing the same problem..it has been 4 days money is not credited so just want to know have you got your money back …??

Deal Newbie Deal Newbie
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Same problem with me
My money debit from my acount but not credit to another acount still shows transaction successful now what I do

Deal Newbie Deal Newbie
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Hello,
Even I faced the same problem ,till now it’s not resolved.

Deal Newbie Deal Newbie
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Same prob bro..fade up

Analyst Analyst
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The most reliable of all UPI apps seem to be google. I was going to delete it but nothing else comes even close. If a transaction fails the money is not deducted. And it tells you it failed in a few hours. I hate the thing but what else to do? It just uses a lot of storage as well. Although in time all the other UPI apps will send the money back and such.. You never know if it went through or not and what to do next etc.. I also like it that they are very security conscious and keep track of a lot of things. Unlike PayTM and such, they give a full detailed information on both sender and receiver. I was surprised to see so much info on my failed payment to Uber..

Deal Newbie Deal Newbie
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I tranferred an Amount of 34,000 but it is not Credited to Receiver, its been a days payment not credited. PhonePe not helping they are keep saying money credited to beneficiary bank. Beneficiary bank says they are not aware of any credit of money. Sender bank says as it is third party upi app payment they cant track it. I’m kind of stuck here.Whats the procedure for getting refund, where should i complaint to get my money back ?

Deal Newbie Deal Newbie
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after this incident your money had been credited to your account. because my money status is showing successful in phone pe but money is not credited to receiver account

Deal Newbie Deal Newbie
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iam also facing same problem….your amount got credited or not

Deal Newbie Deal Newbie
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iam also facing same problem….your money credited or not bro…

Deal Newbie Deal Newbie
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i have transfer amount 5000rs on 09-02-2019 through phonepe and debited with my account but not credited receiver account

Deal Newbie Deal Newbie
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iam also facing same problem….your money credited or not ??

Deal Newbie Deal Newbie
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Hello Respected sir& madam
I am transfer the amount for some this account, for not transfer the amount so plz help me

Deal Newbie Deal Newbie
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I have also the same problem plzz help me 😔😔😔

Deal Newbie Deal Newbie
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I send 5k to my dad but it is showing transaction successfull but un my dad’s account it is showing it’s credited but amount he did recieved . Now am not getting what to do it’s been 1 week i didn’t got my amount back

Deal Newbie Deal Newbie
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I send 5k to my dad but it is showing transaction successfull but un my dad’s account it is showing it’s credited but amount he did recieved . Now am not getting what to do it’s been 1 week i didn’t got my amount back

Deal Newbie Deal Newbie
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Same happened with me…did you get ur money back?

Analyst Analyst
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It is just amazing that so many people have trouble and problems and yet you find people like this keep using it and then complaing about it.

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