Please do not update Asus max pro m1 (Bootloop issue)

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Deal Subedar
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Please to not update to this Version WW-16.2017.2007.084 (Android Pie with July security patch). The phone has entered bootloop. It is not powering on. When I try to power it on it gets power off after “Asus” logo. I can’t access recovery mode. But, I can access CSC FASTBOOT mode.

35 Comments  |  
10 Dimers
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Deal Lieutenant
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Bhai I had no issues, yesterday I updated to 87 build version. So, you need to reflash the rom

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Deal Subedar
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bikidas2060 wrote:

Bhai I had no issues, yesterday I updated to 87 build version. So, you need to reflash the rom

It was working fine for almost a month with the latest update. But the day before yesterday it just switched off automatically with 70% battery and now I am unable to power it on.
I insist every zenfone user to keep a backup of your files.

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Deal Lieutenant
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bikidas2060 wrote:

Bhai I had no issues, yesterday I updated to 87 build version. So, you need to reflash the rom

Same here

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Deal Lieutenant
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SleeperRAW wrote:

It was working fine for almost a month with the latest update. But the day before yesterday it just switched off automatically with 70% battery and now I am unable to power it on.
I insist every zenfone user to keep a backup of your files.

Did you manually download the 084 update file and then installed that on your phone?

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Deal Subedar
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mrKool_JJ wrote:

Did you manually download the 084 update file and then installed that on your phone?

No. It was an OTA update.

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Deal Lieutenant
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SleeperRAW wrote:

No. It was an OTA update.

So is it working now?
I hope they work more on their software and then launch m3 series. confused

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Deal Subedar
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mrKool_JJ wrote:

So is it working now?
I hope they work more on their software and then launch m3 series. confused

No, the phone is not at all working. Asus max pro m2 is the most affected device. Asus has replaced them even after warranty with someone else device.

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Deal Subedar
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mrKool_JJ wrote:

So is it working now?
I hope they work more on their software and then launch m3 series. confused

Don’t purchase m3. My 6 years old smartphone is still working. I don’t care about software updates which are unstable. How can they even push such updates without testing.

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Deal Lieutenant
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SleeperRAW wrote:

No, the phone is not at all working. Asus max pro m2 is the most affected device. Asus has replaced them even after warranty with someone else device.

This is heart breaking cry
I think your data should be safe.
Did you go their service center to identify the exact issue?

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Deal Subedar
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mrKool_JJ wrote:

This is heart breaking cry
I think your data should be safe.
Did you go their service center to identify the exact issue?

I wont go to service center without proper confirmation from asus headquarters. I have told them that i wont pay a single penny. I just called the service center and he said that inspection cost Rs500 and they will change motherboard Rs10000 approx.
See this guy had the same problem with M2 https://zentalk.asus.com/en/discussion/21574/st...

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Deal Lieutenant
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SleeperRAW wrote:

I wont go to service center without proper confirmation from asus headquarters. I have told them that i wont pay a single penny. I just called the service center and he said that inspection cost Rs500 and they will change motherboard Rs10000 approx.
See this guy had the same problem with M2 https://zentalk.asus.com/en/discussion/21574/st...

Directly changing MB without even checking and knowing the issue. The hardware is totally fine i guess its just the shitty software which was injected in your device which ruined everything.
Have you tweeted or something?
And now how are you go about this one ?
confused

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Deal Lieutenant
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mrKool_JJ wrote:

Directly changing MB without even checking and knowing the issue. The hardware is totally fine i guess its just the shitty software which was injected in your device which ruined everything.
Have you tweeted or something?
And now how are you go about this one ?
confused

So now downloading and then installing OTA updates are very risky cry

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Deal Subedar
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mrKool_JJ wrote:

Directly changing MB without even checking and knowing the issue. The hardware is totally fine i guess its just the shitty software which was injected in your device which ruined everything.
Have you tweeted or something?
And now how are you go about this one ?
confused

Yes, I have tweeted. No reply. So I chatted with CS on Asus official website, that guy said me to visit service center. So I asked him will I have to pay. He said yes, as the device is out of warranty. So I said I would like to talk to his senior, so he registered my complaint and asked me to wait for 48 hrs.

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Deal Lieutenant
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SleeperRAW wrote:

It was working fine for almost a month with the latest update. But the day before yesterday it just switched off automatically with 70% battery and now I am unable to power it on.
I insist every zenfone user to keep a backup of your files.

If it worked fine for a month, the problem cannot appear now because of the update. Could be some other software problem

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Deal Lieutenant
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SleeperRAW wrote:

It was working fine for almost a month with the latest update. But the day before yesterday it just switched off automatically with 70% battery and now I am unable to power it on.
I insist every zenfone user to keep a backup of your files.

What’s the battery charging level when you connect to the charger. Make sure battery has not failed. There are reports of max pro m1 battery failures after 2 years

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aam_aadmi wrote:

What’s the battery charging level when you connect to the charger. Make sure battery has not failed. There are reports of max pro m1 battery failures after 2 years

It is charging. I have tried to power it on while its charging too.

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Tech Guru
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mrKool_JJ wrote:

So now downloading and then installing OTA updates are very risky cry

Looks like this is the time to shift on custom rom 😄

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Deal Cadet
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bhai edl mode me daalo or stock rom flash kr do .. user data jayega…for instruction try YT

esa kai baar hota h

or Jyda better to bar bar update nahi karo…i m still using it on oreo…android update is just marketing gimmick

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Deal Subedar
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SleeperRAW wrote:

It was working fine for almost a month with the latest update. But the day before yesterday it just switched off automatically with 70% battery and now I am unable to power it on.
I insist every zenfone user to keep a backup of your files.

+1 same happening to my zenfone 3 but suddenly, without any update as it is old more than 2.5 years

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Deal Subedar
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aam_aadmi wrote:

What’s the battery charging level when you connect to the charger. Make sure battery has not failed. There are reports of max pro m1 battery failures after 2 years

For my mobile-
charge level shows 0% and in 5 seconds it shows the previous level i.e. 80%
and I can boot my device while it is plugged in, after charger removed, mobile can turnoff anytime

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bikidas2060 wrote:

Bhai I had no issues, yesterday I updated to 87 build version. So, you need to reflash the rom

Offtopic – bro i have asus Zenfone max pro M1. I have noticed in last few months it’s RAM management is terrible. It refresh even when i open few 2-3 basic inbuilt apps such as settings,photo, calculator etc. What to do?

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Imharsh wrote:

Offtopic – bro i have asus Zenfone max pro M1. I have noticed in last few months it’s RAM management is terrible. It refresh even when i open few 2-3 basic inbuilt apps such as settings,photo, calculator etc. What to do?

When I restart it works fine for few hours but again same issue

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Deal Lieutenant
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Imharsh wrote:

Offtopic – bro i have asus Zenfone max pro M1. I have noticed in last few months it’s RAM management is terrible. It refresh even when i open few 2-3 basic inbuilt apps such as settings,photo, calculator etc. What to do?

Bhai going with a custom rom is the only way for us

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