yesterday I did SUN DTH Recharge of 589 in niki through HDFC payzapp. The amount got deducted from payzapp but I received no order ID in the niki app also recharge has not been done.I Received Transaction ID from payzapp.
Contacted Nikki customer care below is the reply I received
Thank you for writing in.
As we checked we do not see any transactions as such.
We will request you to get in touch with PayZapp and help us with the transaction id which will start with 3.
Assuring you of our best services at all times.
Regards,
Soham Malakar,
Customer Engagement
Team Niki
i didnt get any order id from nikki so how shall i give them the id and payzapp isnt responding.
Can i get the transacted amount be refunded in any way?