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postpe not refunding money.

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Like Magnet
sanketpero
I tried to do credit card payment using my debit card on postpe app.
Transaction failed but money debited .
Bank claims money is claimed by merchant.
I made complaint on consumer forum but postpe not giving damn about it either.
What to do?
I have sent like 9 mails to postpe.
But haven't received refund yet.
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Like Magnet Like Magnet
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It’s been almost month.

Deal Cadet Deal Cadet
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https://cdn0.desidime.com/attachments/photos/759507/medium/ashneer-grover-2-16455906144x3.png.jpeg?1649928612

Deal Cadet Deal Cadet
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why postpe it’s giving only 0.5% CB , why not HDFC Bill desk/Jupiter DC+UPI they give 1% cb

Finance Ninja Finance Ninja
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Tweet to Ashneer Groven or Tag him along with Postpe People, he is replying to most of the users and blaming company management for such kind of experience to customers, he is like a mediator now😄

Deal Cadet Deal Cadet
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Ashneer Grover regarding PostPe:

https://cdn0.desidime.com/attachments/photos/759506/medium/ashneer-grover-memes_61fd13b97b328.jpg?1649928520



Flame Flame
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Need referral

Pro DealHunter Pro DealHunter
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no_mouth
Generous Generous
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no chargeback system in postpe? Like we have in credit card where merchant has to do product or service proof that txn was done. 

Hotshot Hotshot
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Credit card is an established mode of payment since decades why do people compare bnpl or credit line with them i will never understand flushed .

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Generous Generous
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but i love their discount and random offfer , and most of them give 1 month payment time more then what CC offfers,

all is well that ends well

Critic Critic
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Despite having amex card in a tier-1 city if you feel tempted by such discounts/random offers & 1 more month for payment then I think you need to take a serious look at your spending pattern/earning first.

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Commentator Commentator
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Their customer care is non existent. Just don’t care to respond at all. Anyone know the procedure to close the account like email id. I can’t enter their app as they want me to accept their new lender to the existing card which I don’t want to. Website just takes to playstore.

Brand Enthusiast Brand Enthusiast
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i always wonder, how a such companies are born everyday and who will use their services for petty 50rs. 

This post clears my doubts, thank you.

mobiwiki, in my case even after producing everything did not return my failed transaction on jiomart for sum of 1100. Then on i stopped using any wallets and just use amazon pay/upi if need arises.

Like Magnet Like Magnet
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I opted for bharatpe cause it’s convenient to pay at local upi merchants .

Generous Generous
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Refused?

Like Magnet Like Magnet
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Haven’tn’t refund for 37 days

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Crowdpuller Crowdpuller
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Bhai chargeback raise karo

Deal Subedar Deal Subedar
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Postpe cards are a Joke, they gave me the limit of 5 lakh but joke is their annual limit is 2 lakh so once that is reached card is useless. Even if you clear the dues Annual limit will not reset.

Generous Generous
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Isi ko quote maar ke customer care pe bhej do 

Deal Cadet Deal Cadet
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Report to RBI:
https://cms.rbi.o...n/
They are publicising this recently launched CMS in a big way via media and text messages. Should be effective.

Like Magnet Like Magnet
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Link not working

Like Magnet Like Magnet
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46 th day and they still didn’t refund my money.
Consumer forum also didn’t do anything.
There is no platform to complaint.
Rbi website doesn’t have postpe merchant so can’t complaint there.

Deal Cadet Deal Cadet
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Refunded?

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Deal Cadet Deal Cadet
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Contact RBI CMS. Very effective. Big B tells us every week on KBC as RBI brand ambassador.
Like Magnet Like Magnet
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Issue is resolved now but RBI CMS supports very few merchants. It wasn't helpful for me. Postpe is not in list.
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