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postpe not refunding money.

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sanketpero
I tried to do credit card payment using my debit card on postpe app.
Transaction failed but money debited .
Bank claims money is claimed by merchant.
I made complaint on consumer forum but postpe not giving damn about it either.
What to do?
I have sent like 9 mails to postpe.
But haven't received refund yet.
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Deal Cadet Deal Cadet
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why postpe it’s giving only 0.5% CB , why not HDFC Bill desk/Jupiter DC+UPI they give 1% cb

Glitterati Glitterati
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Tweet to Ashneer Groven or Tag him along with Postpe People, he is replying to most of the users and blaming company management for such kind of experience to customers, he is like a mediator now😄

Deal Cadet Deal Cadet
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shraaj wrote:

Tweet to Ashneer Groven or Tag him along with Postpe People, he is replying to most of the users and blaming company management for such kind of experience to customers, he is like a mediator now😄

Ashneer Grover regarding PostPe:

https://cdn0.desidime.com/attachments/photos/759506/medium/ashneer-grover-memes_61fd13b97b328.jpg?1649928520



Deal Subedar Deal Subedar
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no chargeback system in postpe? Like we have in credit card where merchant has to do product or service proof that txn was done. 

Hotshot Hotshot
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jambui wrote:

no chargeback system in postpe? Like we have in credit card where merchant has to do product or service proof that txn was done. 

Credit card is an established mode of payment since decades why do people compare bnpl or credit line with them i will never understand flushed .

Deal Subedar Deal Subedar
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vkrmjeet wrote:

Credit card is an established mode of payment since decades why do people compare bnpl or credit line with them i will never understand flushed .

Then why take these products for penny cashback when your money is not secure. 

Hotshot Hotshot
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jambui wrote:

Then why take these products for penny cashback when your money is not secure. 

because people don’t understand the mechanism of these things they see offers/cashback they go toward it.

It isn’t that money is not secure the problem is that there are many layers these apps have tie ups with banks that issue prepaid card and lending institutions that provide money.
Even if they want to they can’t become credit cards because it is a single entity in this case even if these apps raise issue with bank that provide prepaid card the money from lending partner is already gone and lending partner will not stop imposing interest !!! So rather then bearing that they will impose that on customer and i don’t think they will ever be as secure as credit card in this !!

people who can use them wisely are already away from these things and they providing these to people who don’t have much knowledge and no prior credit exposure.

Generous Generous
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but i love their discount and random offfer , and most of them give 1 month payment time more then what CC offfers,

all is well that ends well

Commentator Commentator
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Their customer care is non existent. Just don’t care to respond at all. Anyone know the procedure to close the account like email id. I can’t enter their app as they want me to accept their new lender to the existing card which I don’t want to. Website just takes to playstore.

Deal Subedar Deal Subedar
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i always wonder, how a such companies are born everyday and who will use their services for petty 50rs. 

This post clears my doubts, thank you.

mobiwiki, in my case even after producing everything did not return my failed transaction on jiomart for sum of 1100. Then on i stopped using any wallets and just use amazon pay/upi if need arises.

Critic Critic
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demerius2020 wrote:

but i love their discount and random offfer , and most of them give 1 month payment time more then what CC offfers,

all is well that ends well

Despite having amex card in a tier-1 city if you feel tempted by such discounts/random offers & 1 more month for payment then I think you need to take a serious look at your spending pattern/earning first.

Generous Generous
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guest_999 wrote:

Despite having amex card in a tier-1 city if you feel tempted by such discounts/random offers & 1 more month for payment then I think you need to take a serious look at your spending pattern/earning first.

amex is good only till 6000 7% after that its meager 0.77%

i go for axis 2% after that


prepaid card like postapay/slice /unicard/lazp/simpl keep coming up with random offer on small mercahnt like swiggy/zomato/ola/uber/grocery ranging from 10-15%

and they have monthly billing cycle wth 5 days grace which is much better then credit card .


i think i am serious enough , suggest if anything better

And as the time is there is no hope of increasing earning

Critic Critic
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demerius2020 wrote:

amex is good only till 6000 7% after that its meager 0.77%

i go for axis 2% after that


prepaid card like postapay/slice /unicard/lazp/simpl keep coming up with random offer on small mercahnt like swiggy/zomato/ola/uber/grocery ranging from 10-15%

and they have monthly billing cycle wth 5 days grace which is much better then credit card .


i think i am serious enough , suggest if anything better

And as the time is there is no hope of increasing earning

For swiggy/zomato the expense shouldn't be more than 5-6% of your monthly earnings, if you are spending more than that then it is not good both health-wise as well as finance-wise. For this you can use onecard/amazonpay balance(via rupay platinum debit card loads). For ola/uber prefer same amazonpay balance(via rupay platinum debit card loads). As for grocery, there are good offers on dbs digibank bigbasket card & onecard blinkit(grofers) offer. The difference between these & slice etc type cards shouldn't be more than 300-400 in a month.

Deal Subedar Deal Subedar
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Postpe cards are a Joke, they gave me the limit of 5 lakh but joke is their annual limit is 2 lakh so once that is reached card is useless. Even if you clear the dues Annual limit will not reset.

Deal Cadet Deal Cadet
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Report to RBI:
https://cms.rbi.o...n/
They are publicising this recently launched CMS in a big way via media and text messages. Should be effective.

Helpful Helpful
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jambui wrote:

no chargeback system in postpe? Like we have in credit card where merchant has to do product or service proof that txn was done. 

Nothing the app shows transaction failed still they are not refunding.

Helpful Helpful
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vkrmjeet wrote:

Credit card is an established mode of payment since decades why do people compare bnpl or credit line with them i will never understand flushed .

Cause they don’t need income proof.
Good for students.
I only use slice as it offers 1-2% cashback unlike my credit card.
I opted for postpe cause it can be used to pay at local shops.

Helpful Helpful
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playdime wrote:

i always wonder, how a such companies are born everyday and who will use their services for petty 50rs. 

This post clears my doubts, thank you.

mobiwiki, in my case even after producing everything did not return my failed transaction on jiomart for sum of 1100. Then on i stopped using any wallets and just use amazon pay/upi if need arises.

I opted for bharatpe cause it’s convenient to pay at local upi merchants .

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