Hot Deal

HDFC bank Credited RuPay CC link UPI 10% upto 100 cashback amount | (Proof attached)

489°
Finance Ninja
abhishek012

(Proof attached) HDFC bank Credited RuPay CC link UPI 10% upto 100 cashback amount:

Hi, many dimers here are not received here, RuPay Credit Card Link UPI - 10% upto Rs 400 Cashback (Rs100/month) - https://www.desidime.com/deals/rupay-credit-car...

Complaint to HDFC bank and they will credit your cashback, proof here -

Screenshot is not mine, one person shared this screenshot cashback proof -

IMG20230507185605

Complaint email id - [email protected]

He told, I got the RuPay cashback for the month of feb and march upto 100. It took around 1 month of fighting to receive it finally.

Actually during the starting few days of email, when i asked for cashback, they got confused and said the about base reward rate of card. Then i had to drop them a full fledge email stating a example of transaction done on UPI and how the normal cashback & UPI cashback has to be calculated separately. Then they credited the amount.

Another person told ask for compensation because Last Time he got 1k voucher and LTF upgrade to Millennia for not raising the matter with RBI BO.

Expired
Disclaimer
We are not SEBI/IRDA registered. The information provided herein is for education purposes only. We will not be responsible for any of your profit/loss with this channel's suggestions. Consult your financial advisor before making any decisions.

Deal Wiki

Top Comments
Deal Cadet Deal Cadet
Link Copied
rockylucifer wrote:

can you please share mail structure, we will bombard them with emails



Dear HDFC Credit Card Team,

I am writing this email to bring to your attention an issue with my credit card account. I have noticed that the cashback that I should have received from my credit card(Rupay offer, up to INR 100 cashback per month) has not been credited to my account for the months of December to March.

I have been a loyal customer of HDFC Credit Card for many years now and have always made timely payments. I am disappointed that the cashback amount due to me has not been credited, and I would like to request your assistance in resolving this matter.

I would appreciate it if you could investigate this issue and credit the cashback amount to my account as soon as possible.

I hope for your prompt response and assistance in resolving this issue. If you require any further information or clarification from my side, please do not hesitate to contact me.

Thank you for your time and attention.

Sincerely,



41 Comments  |  
20 Dimers
  • Sort By
Helpful Helpful
Link Copied
Expand
abhishek012 wrote:
PND RuPay Platinum CC - Use 1 time per quarterly and you card remain LTF.
apply online?
Deal Cadet Deal Cadet
Link Copied

Upon raising the issues with I got below reply. I am just wondering I have to take screenshots from old transactions as statement would not work as it wont confirm if I use BHIM app or now. Anyone faced similar issues after escalating ?
 

image

My escalation email was:

image

Finance Ninja Finance Ninja
Link Copied
notion wrote:

Upon raising the issues with I got below reply. I am just wondering I have to take screenshots from old transactions as statement would not work as it wont confirm if I use BHIM app or now. Anyone faced similar issues after escalating ?
 

image

My escalation email was:

image

Here another person got cashback after complaint -

Screenshot20230520180234Firefox

Benevolent Benevolent
Link Copied

@abhishek012  Just got a reply from HDFC escalation team that 200 cashback for Feb and March will be posted to my Tata Neu Plus account in 10 days. Before when I asked them in March they had said that Tata Neu Plus was not eligible for this offer. So this time I sent them the offer link and transaction screenshots and finally got the reply today.

Helpful Helpful
Link Copied
romilq wrote:

@abhishek012  Just got a reply from HDFC escalation team that 200 cashback for Feb and March will be posted to my Tata Neu Plus account in 10 days. Before when I asked them in March they had said that Tata Neu Plus was not eligible for this offer. So this time I sent them the offer link and transaction screenshots and finally got the reply today.

please share your email here, we will do it too, kg+
Benevolent Benevolent
Link Copied
Expand
noobDealer wrote:
please share your email here, we will do it too, kg+
Hello. The subject of the email was "Rupay credit card offer missing cashback!". And I sent it to "[email protected]". After the first email they asked me to resend offer link and transaction screenshots which I did. Just today got a reply that cashback will be credited in 10 days. I am copy-pasting the email below.

Hello. I have mailed before but I got an incorrect reply. I checked online and many customers have gotten the NPCI Rupay credit card cashback December 2022 to March 2023 offer but I was denied that there is any such offer when the NPCI website clearly mentions the offer. I will be forced to complain to the RBI and NPCI if I don't get my cashback credited this time. I am linking the offer webpage link at the end of the email.
I have a Tata Neu Plus Rupay credit card ending in xxxx that I linked with BHIM UPI in February month and did transactions. According to the Rupay offer mentioned on the Rupay website, I was supposed to get ₹100 cashback to card for February month and ₹100 cashback to card for March month also. Total ₹200 cashback is missing. The details of the offer are mentioned on the Rupay website and the bank is supposed to credit this cash back within 3 days of transaction. But no cashback has been credited till now. I am providing a link to the offer mentioned on the Rupay website. Please credit the cash back asap. I have seen on internet forums that HDFC is crediting cashback only when asked to customer care, not automatically crediting.



https://www.rupay.co.in/rupay-credit-card-on-upi



Benevolent Benevolent
Link Copied
Expand
noobDealer wrote:
please share your email here, we will do it too, kg+
Here is the second email to which I attached the transaction screenshots as asked.

Hello. I have already shared the link to the offer details in my previous email. I am sharing the link again from the Rupay website regarding the offer in this email. Click on the link and go to the 'Cashback Program' section for complete offer details. Also I am attaching screenshots from the BHIM app through which I did the Rupay credit card on UPI transactions. 100 rupees cashback for February and 100 rupees cashback for March is missing. Total 200 rupees cashback is missing. Thank you.
https://www.rupay.co.in/rupay-credit-card-on-upi
Deal Newbie Deal Newbie
Link Copied

Offer lasted till march i got my card in April they said offer ended

Deal Cadet Deal Cadet
Link Copied
Expand
romilq wrote:
Here is the second email to which I attached the transaction screenshots as asked.

Hello. I have already shared the link to the offer details in my previous email. I am sharing the link again from the Rupay website regarding the offer in this email. Click on the link and go to the 'Cashback Program' section for complete offer details. Also I am attaching screenshots from the BHIM app through which I did the Rupay credit card on UPI transactions. 100 rupees cashback for February and 100 rupees cashback for March is missing. Total 200 rupees cashback is missing. Thank you.
https://www.rupay.co.in/rupay-credit-card-on-upi

Got 200 cash back in today's statement

Generous Generous
Link Copied

Got this confirmation email from HDFC team:

This is with reference to your e-mail dated May 24, 2023 regarding cashback not received for HDFC TataNeu Infinity Rupay CC
On receipt of your mail we have liased with the concerned department for detailed review, we wish to inform you that the cash back Rs. 200 will be posted to your card account within 7 to 10 working days.
replyuser
Click here to reply
Reply