Qn:- Delivery Partner Fees and How does it actually work ?
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Hey All,
Offlate every body has been ordering food online using popular services like swiggy and zomato.
With introduction of pro plus and swiggy super/one membership these help customers reduce the delivery fee charge paid by them.
Now we all have heard of the situation delivery partners are in that they are not earning sufficient money or getting what they deserve.
So i wanted to discuss about this here in the community to understand if anybody has insights on how are the delivery partners paid ,on per delivery basis or fixed amount for a given day/week/month if they satisfy a certain criteria.
Also to understand better if someone can compare food delivery with normal e-commerce delivery to show the difference could also be helpful from services like delhovery,xpressbees,ekart and amazon etc.
Also now that delivery service has reached saturation in metro cities at least, would like to know about recent insights about amount being paid and not the one precovid wherein too much bonus and offers were used to be given.
PS:- The reason for creation of this thread is to understand a delivery partner better so that i/we could try helping/serving them better next time.
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Like for Instamart too, since they have a 8-10kilo limit per order,
they let normal riders pick those up.
We may get charged just 5Rs. for delayed/ time slot delivery.
But rider still gets approximately 8-10Rs. per kilometer.
my friend’s friend is a delivery guy with swiggy(maybe zomato i don’t remember).he was a b.com student back then and we knew each other by face. coincidentally one day he came to deliver me. the dude came in a kawasaki ninja 300. i was like “kitna kama leta hai bhai”. he was like “pocket money aur bike ka karcha nikal jata hai”. to be clear he didn’t buy the bike using his swiggy earnings he simply said his pocket money and bike’s needs are covered by the money he made.
my only pet peeve is multi orders that delivery guys get with swiggy. i pay for delivery once, the other customer pays for delivery again and i get into the second slot and i get the order cold and late coz he was delivering the first guy’s order even though my house is nearer to the eatery and the dude has to cross my house to deliver to the other guy and i can do nothing about it.
I thought it was an oddity or a one off thing, when it happened to me.
Thanks for making it easier on me, to be aware that this shitty practice is standard operating procedure of theirs.
They too have a threshold for how often or for what all reasons a buyer reports issues or gets refunds or partial refund coupon or back to source.
So I let it pass the first time it hsppened to me.
Swiggy workers stage stir in Hyderabad, seek hike
If their demands are not met by December 5, they plan to take up an indefinite strike and also boycott working for the platform.
https://www.newindianexpress.com/cities/hyderab...
I bet, local Swiggy/ Amazon/Uber Management and those in their respective H.Q. must be laughing as hard at such tantrums
as the promoters of Desidime do, when ‘workers’ here threaten to quit posting or threaten to quit promoting Desidime.
Thanks @jin40 & @TuckingFypo for your responses
I also tried checking out other places to understand this better.
Based on latest posts i could see that Swiggy and Zomato guys on average are earning about 500/- day post bearing petrol and other charges , which kind of seems ok-ish considering the employment issue countries are fscing due to covid.
Also to understand better i see swiggy looks better than zomato as with swiggy genie and seiggy instamart the chances of getting orders increase.
If doing it full time and if really getting regular orders then yes, numbers/ net saving achievable.
These apps though, and even Amazon, though penalises D.A. based on parameters like even (in case of Amazon) whether D.A. can convert a POD/COD order to digitally paid order.
Else next few days they get less deliveries.
nowdays women are also into delivery for these apps do they work full time or just take up as part time
For example :-
Let say with swiggy instamart i order worth 100-150 regularly with free delivery so how does it work out for a delivery partner delivering the order at night 12am in a rainy day or a winter month