Query resolved | Open box delivery of Refrigerator from Flipkart

Open box delivery means it will be delivered in company packing
you cant really open and reject the parcel

I haven’t ordered open box delivery so no idea.
But as you said check for dents or scratches and labels or seals and if everything is there in box.
There’s not much apart from these to see without turning it on.
Use it for 1-2 days personally if any issues comes up go for return or replacement.

Received and happy with the product.

Did you also power it on immediately? If so be prepared to ring customer care for cooling/freezing malfunction very soon.

why they started open box delivery .
just bcoz ppl contact customer care regarding product replacement and damaged issues ?

Did delivery boy charged anything extra for opening up the delivery package ?

In Dec 2020 my ordered refrigerator from Flipkart was delivered with open box delivery service.

I had similar queries and doubt and upon speaking with a few people from cc. Learnt though it is an open box delivery, in case of damage/issue with the product it, won’t be taken back at that very moment and but will have to raise a request and the further process will be simpler if issue is reported upon on delivery. Thankfully nothing went wrong in my case so didn’t had to raise any complain.

The delivery fellow was little in a hurry but I told him to be patient for few minutes until I check the product. So the key is, do not give delivery otp until you’re done with checking the product.

Hope it helps.

Dents + Scratches
Dents are easily noticeable but not the scratches (Noticed few minor ones on my refrigerator couple of days later)
Open Box delivery means, your chances at return/replacing citing physical damage are Zero (Good for them…)

Which one did you buy?