Query regarding switching from Amazon Prime shopping edition to Full fledge prime

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Deal Subedar
shiva20

Hi, I am having amazon shopping edition that's 399 per year, Have used the same for about 5 months but now I want to switch to full fledged prime that's 1499 per year, while there is option for me to change membership on app but need to know what happens to my current plan . Will i lose the current plan or will i get refund as per remaining number of days in my plan. 

I tried contacting amazon cc but chat executive says I will get refund whereas the call executive says no refund will be processed. 

Pls let me know if someone knows. 

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https://www.amazon.in/gp/help/customer/display....

Please note, when you upgrade from Prime Shopping Edition to a full Prime membership, refund eligibility will be based on past benefit usage and remaining duration in the plan. You can then choose to upgrade to Prime at INR 1499/year or Prime Lite at INR 799/ year.
Blaze Blaze
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why do u even want to upgrade

Vanguard Vanguard
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Why is this so confusing? Your current plan will be upgraded to the new full fledged plan with the same number of days remaining. And why will they refund you? You have to pay the difference on pro rata basis

Deal Subedar Deal Subedar
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No buddy it's not like that it asks for complete 1499

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