Query SBI credit card

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Deal Subedar
Tjs15

i had placed an order on Flipkart using sbi card which got cancelled and refunded but before refund was issued my cc bill was already generated. 

will this refund be considered as payment towards my credit card bill? 

some banks dont consider refund as repayment, if anybody has experienced this with SBI please share your experience.


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Deal Newbie Deal Newbie
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I don’t have personal exp with SBI. From what I have heard and read, you have to pay the Total amount due as per bill for SBI

Chennai Super Kings Chennai Super Kings
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Pay Your Bill Now 

Adjust Excess Amt Paid In Next Bill Or Claim Refund

Deal Subedar Deal Subedar
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Not some banks, almost all the banks I heard of do not consider the refund as payment, if it’s credited after statement generation.

Cool Cool
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You have to pay the entire bill. The excess amount will get adjusted in the next bill. After the next bill is generated, you’ll be able to either claim it as CBR (credit balance refund) or leave it as it is until you utilize the refund amount. 

Kindly note that you’ll have to call customer care and ask them to initiate CBR. If the CBR is above Rs 49k, then you’ll have to send an email to customer care via app or registered email address stating the reason why you’d like to claim the refund together with bank details. However, if the amount is less than Rs 49k, then no such email will be required. You can confirm the same with the customer care executive. 

Deal Cadet Deal Cadet
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Ransome wrote:

You have to pay the entire bill. The excess amount will get adjusted in the next bill. After the next bill is generated, you’ll be able to either claim it as CBR (credit balance refund) or leave it as it is until you utilize the refund amount. 

Kindly note that you’ll have to call customer care and ask them to initiate CBR. If the CBR is above Rs 49k, then you’ll have to send an email to customer care via app or registered email address stating the reason why you’d like to claim the refund together with bank details. However, if the amount is less than Rs 49k, then no such email will be required. You can confirm the same with the customer care executive. 

Just one thing : credit balance refund can also be done via their apphttps://cdn0.desidime.com/attachments/photos/754953/medium/Screenshot_2022-03-27-15-33-07-49_87b2c207f6954c2a0fe6b457a6e14ebb.jpg?1648375419

Cool Cool
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dark.demon wrote:

Just one thing : credit balance refund can also be done via their apphttps://cdn0.desidime.com/attachments/photos/754953/medium/Screenshot_2022-03-27-15-33-07-49_87b2c207f6954c2a0fe6b457a6e14ebb.jpg?1648375419

Yeah, that’s correct. But usually, the refund amount and the request no. doesn’t show up in it. At least it didn’t work for me last year when I tried to claim the refund. So, I had to call customer care and the executive initiated the refund request which popped up in CBR category in the app. 

Deal Subedar Deal Subedar
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prem4998 wrote:

Not some banks, almost all the banks I heard of do not consider the refund as payment, if it’s credited after statement generation.

Citi bank consider cashback and refund as payment.

Deal Subedar Deal Subedar
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sri222 wrote:

Citi bank consider cashback and refund as payment.

Is it automatic? Or a manual request has to be made?

Deal Subedar Deal Subedar
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prem4998 wrote:

Is it automatic? Or a manual request has to be made?

It is automatic, no need of any request. Confirmed with customer support and personally tested.

Deal Subedar Deal Subedar
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sri222 wrote:

It is automatic, no need of any request. Confirmed with customer support and personally tested.

Thanks for confirming!

Mumbai Indians Mumbai Indians
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Does axis bank consider refund as payment? 

Because my total outstanding amount shows as 0 after receiving refund of 6k

Deal Subedar Deal Subedar
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SBI don’t consider refund as payment.. i paid around 2500+ charges for not paying 500 rs statement balance out of 46500 bill.. because i had around 2-3k refund

Deal Subedar Deal Subedar
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neo_t wrote:

Does axis bank consider refund as payment? 

Because my total outstanding amount shows as 0 after receiving refund of 6k

Yup.. axis consider.. refund as payment.. but do confirm with CC once

Deal Lieutenant Deal Lieutenant
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sri222 wrote:

It is automatic, no need of any request. Confirmed with customer support and personally tested.

Yes this is correct but make sure u pay minimum amount due, that needs to be always paid with citi.
@prem4998

Deal Subedar Deal Subedar
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chiraggyl170 wrote:

SBI don’t consider refund as payment.. i paid around 2500+ charges for not paying 500 rs statement balance out of 46500 bill.. because i had around 2-3k refund

Then ill make the payment before this due date itself. Thanks bro

Deal Lieutenant Deal Lieutenant
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neo_t wrote:

Does axis bank consider refund as payment? 

Because my total outstanding amount shows as 0 after receiving refund of 6k

Confirm with cc
Most bank t&c states that refund wil not be adjusted against minimum amouny due. So u need to pay mad.

Deal Lieutenant Deal Lieutenant
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Tjs15 wrote:

Then ill make the payment before this due date itself. Thanks bro

Yes do it. Dont have exp with sbi but Read on DD that sbi dont adjust refund against dues.

Deal Lieutenant Deal Lieutenant
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insta wrote:

Yes do it. Dont have exp with sbi but Read on DD that sbi dont adjust refund against dues.

Yeah I faced this personally. Atleast pay the minimum due if refund is large enough to cover the rest of the dues. If possible pay in full, can’t trust the haramkhors.

Deal Lieutenant Deal Lieutenant
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decideaim wrote:

Yeah I faced this personally. Atleast pay the minimum due if refund is large enough to cover the rest of the dues. If possible pay in full, can’t trust the haramkhors.

After reading dimers exp i now pay full sbi due amount, sonebody even had said cred cashback was not considered as payment
So to be safe i pay full due amount

Deal Cadet Deal Cadet
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Good u paid full
Once i had same thing in icici
They told me pay only minimum amount
But i paid full

U can adjust refund later on by spending
No problem

Deal Cadet Deal Cadet
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insta wrote:

After reading dimers exp i now pay full sbi due amount, sonebody even had said cred cashback was not considered as payment
So to be safe i pay full due amount

Thats incorrect. I hv sbi cc n cred cb is considered as payment.

Deal Lieutenant Deal Lieutenant
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mprateek wrote:

Thats incorrect. I hv sbi cc n cred cb is considered as payment.

Yes even initially i counted it towards payment. But now i Don’t rely on it. With sbi anything can go wrong. It has happened with someone.

Deal Cadet Deal Cadet
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insta wrote:

Yes even initially i counted it towards payment. But now i Don’t rely on it. With sbi anything can go wrong. It has happened with someone.

Nowadays hdfc debit card cb is my first preference, cred only for leftover. But i have used cred for sbi cc payments since 2019 n never have i faced any issue in cred cb being considered as payments.

Deal Subedar Deal Subedar
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As you said, the bill was generated and then you received refund.

So pls pay complete bill amount to avoid any extra charges.

Deal Cadet Deal Cadet
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Anyone please suggest on this.
I am getting call from SBI credit card customer care for increasing credit limit,any impact on cibil score for this.
I am planning to cancel the current card and go for new card in SBI then do I get updated credit limit for new card which was there for old card.

Deal Subedar Deal Subedar
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aneelg wrote:

Anyone please suggest on this.
I am getting call from SBI credit card customer care for increasing credit limit,any impact on cibil score for this.
I am planning to cancel the current card and go for new card in SBI then do I get updated credit limit for new card which was there for old card.

Check sbi card app/website about this credit card limit offer.

If it is there. Go ahead. Won’t have any cibil hit.


But closing current card and getting new one with old limit might be hard. Chance is slim

You may try your luck.


Critic Critic
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neo_t wrote:

Does axis bank consider refund as payment? 

Because my total outstanding amount shows as 0 after receiving refund of 6k

Never make this mistake of not paying any amount for a generated cc bill having non-zero amount no matter how much refund you got. Always pay at least the min due amt mentioned in the generated bill irrespective of anything else.

@sri222 @prem4998

Deal Subedar Deal Subedar
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Any offer on repayment of credit card

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