RBI asks HDFC Bank to stop digital activities, sourcing new credit card customers

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HDFC Bank said the RBI order “has advised the bank to temporarily stop all launches of the digital business-generating activities planned under its program Digital 2.0 and other proposed business generating IT applications and sourcing of new credit card customers”.

“RBI has issued an order dated December 2, 2020, to HDFC Bank Ltd with regard to certain incidents of outages in the internet banking/ mobile banking/ payment utilities of the bank over the past two years, including the recent outages in the bank’s internet banking and payment system on November 21, 2020, due to a power failure in the primary data centre,” HDFC Bank said in a regulatory filing.

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Why is nobody complaining to RBI about ICICI not honoring its promotions and wasting customers time? laughing

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hsmhsm wrote:

Why is nobody complaining to RBI about ICICI not honoring its promotions and wasting customers time? laughing

Also – too many ATM machines. But almost down
largest network, just show off

Even during weekends, most of machines remain closed

my exp is not good

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Today, shares of HDFC Bank slipped over one percent after the news came out

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BAT_MAN wrote:

Today, shares of HDFC Bank slipped over one percent after the news came out

More interesting was SBI cards which moved up 5%😇

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Sudarshan61 wrote:

More interesting was SBI cards which moved up 5%😇

Seems like you too have it wink

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hope this time they can solve their famous problems of tracking of rewards in CC as till now we have to guess that for which transactions we are getting miracle rewarding cashback

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sunnie wrote:

Also – too many ATM machines. But almost down
largest network, just show off

Even during weekends, most of machines remain closed

my exp is not good

I got my first salary in delhi for 40k , i had icici and hdfc bank atm side by side , inspired by corporate i dia i tried to withdraw 20k from each icici/hdfc atm both deducted money but gave no physical money (and it was friday late evening and sat sun was holiday so no money back till monday) thereby all salary gone and no money in pocket that was my first impression , only trust sbi atm & a/c subce then

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demerius2020 wrote:

I got my first salary in delhi for 40k , i had icici and hdfc bank atm side by side , inspired by corporate i dia i tried to withdraw 20k from each icici/hdfc atm both deducted money but gave no physical money (and it was friday late evening and sat sun was holiday so no money back till monday) thereby all salary gone and no money in pocket that was my first impression , only trust sbi atm & a/c subce then

hahaha , that is even worse

Kotak / indusInd / SCB / Axis ………..
i have never ever faced any problem on these

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More over have you paid attention to hdfc logo , it always look strange to me and never got its source

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Got marketing call for hdfc ltf card today morning itself joy

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rohan8397 wrote:

Got marketing call for hdfc ltf card today morning itself joy

They have disabled online applications…
I think they will sort out this in few weeks

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demerius2020 wrote:

I got my first salary in delhi for 40k , i had icici and hdfc bank atm side by side , inspired by corporate i dia i tried to withdraw 20k from each icici/hdfc atm both deducted money but gave no physical money (and it was friday late evening and sat sun was holiday so no money back till monday) thereby all salary gone and no money in pocket that was my first impression , only trust sbi atm & a/c subce then

Were these ATMs near any college?
Try avoiding withdrawing big sums in one go from the ATMs in a college area. They are usually filled with the 100s.
Something similar happened to me once, too. Unfortunately, that time an ATM of [my] trusted SBI was the culprit.
A young bank official in the “parent” branch in the campus area said the slot was too small for such big ejections and so it got stuck inside. I just LMAOed off. smile

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Why No Action against SBI? Unable to Do any UPI Transaction since 1 Dec.Now Even Netbanking is not working. Every 15 days they have 2-3 days downtime.

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desisam wrote:

hope this time they can solve their famous problems of tracking of rewards in CC as till now we have to guess that for which transactions we are getting miracle rewarding cashback

There are much more serious issues it need to solve than introducing this new feature to the customers

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soccergiants wrote:

Why No Action against SBI? Unable to Do any UPI Transaction since 1 Dec.Now Even Netbanking is not working. Every 15 days they have 2-3 days downtime.

Because they know the laid back attitude of SBI. No matter how much they are penalized, final results will be the same.

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hsmhsm wrote:

Why is nobody complaining to RBI about ICICI not honoring its promotions and wasting customers time? laughing

Very true. Totally agree

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Why RBI does not take action against SBI. System outage every day in name of system maintenence. Yono app is not opening neither UPI working.

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DimeDime wrote:

Were these ATMs near any college?
Try avoiding withdrawing big sums in one go from the ATMs in a college area. They are usually filled with the 100s.
Something similar happened to me once, too. Unfortunately, that time an ATM of [my] trusted SBI was the culprit.
A young bank official in the “parent” branch in the campus area said the slot was too small for such big ejections and so it got stuck inside. I just LMAOed off. smile

Oh yes it was near college

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soccergiants wrote:

Why No Action against SBI? Unable to Do any UPI Transaction since 1 Dec.Now Even Netbanking is not working. Every 15 days they have 2-3 days downtime.

Like BSNL SBI is public sector and meant for common Indians i.e. poor people. They both provide cheap below par services mainly to benefit needy people. So service quality is deliberately kept low to deter premium / professional users . BSNL is stuck at 3g/2g, low speeds because most of poor people can’t afford to upgrade to 4g. SBI can afford to deny UPI services, netbanking as poor people never use them. stuck_out_tongue

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soccergiants wrote:

Why No Action against SBI? Unable to Do any UPI Transaction since 1 Dec.Now Even Netbanking is not working. Every 15 days they have 2-3 days downtime.

mereko lag rha hai ki Shaktikant Dass ko Kam rate pe HDFC ke shares lene hongey stuck_out_tongue_closed_eyes

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sunnie wrote:

hahaha , that is even worse

Kotak / indusInd / SCB / Axis ………..
i have never ever faced any problem on these

The atm at the big standerd charter parliament street branch in heart of delhi is not working since month and no one bats an eye, and i guess its there delhi hq or something

I guess they dont want people to come and withdraw money or some corona fear

On the other hand the best atm i finds are of citibank neat and clean with a guard sitting always here in delhi

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No new cards being issued, how about upgrading existing card?

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hittusattu848 wrote:

No new cards being issued, how about upgrading existing card?

Upgrade still happening…apply if you are eligible

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Mufasa wrote:

Why RBI does not take action against SBI. System outage every day in name of system maintenence. Yono app is not opening neither UPI working.

As per recent reports…
SBI online transaction is still just 50% if their total transactions …for HDFC it was around 95%..hence RBI was more consern about HDFC when they had issues with online transfers /Payments ….RBI Governor told in a meet..

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