Damaged Dishwasher from Amazon (Your Opinion ?) !!

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Last Comment 2021-01-05

2021-01-05

Product delivered on 1st of Jan
Return period : 8th Jan

Its a Bosch Dishwasher .
https://www.amazon.in/gp/product/B07J...2C

Currently showing out of stock on amazon .

Installation is not done yet.

Today while discussing with their installation engineer , he asked me see if there is any filter or something inside the box water connection. while unboxing the product . Found a dent . I think it came from mishandling the product by the courier team .

Contacted the amazon, shared this image , their large appliance handling team guy said to proceed with the installation and asked the engineer to provide a jobsheet that the product is damaged. ( is this really needed ? Since I still have retun window).

I don’t think this dent will affect the working of dishwasher .but still this small damage on a brand new product hurts . neutral_face

Please share your opinion .

As physical damages to the product won’t be covered under the brand warranty. Bosch wont take responsibility for this .

12 Comments |

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https://www.desidime.com/discussions/received-a-dented-dishwasher-from-amazon?page=1#post_7285340

andromeda

2021-01-05

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Return or take replacement if available. The dent may not matter now, but will definitely matter in the long run, when you want to exchange/sell.

https://www.desidime.com/discussions/received-a-dented-dishwasher-from-amazon?page=1#post_7285341

161508-v2.0

2021-01-05

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I would ask to replace, by the time engineer installation // jobsheet etc etc happen, the replacement deadline may cross.

https://www.desidime.com/discussions/received-a-dented-dishwasher-from-amazon?page=1#post_7285534

teriab33

2021-01-05

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If it was me, I would just ignore it and start the washing cycle asap. You can’t expect everything to be fresh nowadays.

https://www.desidime.com/discussions/received-a-dented-dishwasher-from-amazon?page=1#post_7285579

Sudarshan61

2021-01-05

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teriab33 wrote:
If it was me, I would just ignore it and start the washing cycle asap. You can’t expect everything to be fresh nowadays.

Let me know when you are in market for buying garments, car, bike, appliances or electronics…..would like to sell you😈

https://www.desidime.com/discussions/received-a-dented-dishwasher-from-amazon?page=1#post_7285770

caks2006407

2021-01-05

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Do not take, lot of issues can come up in the future like insects crawling, steam coming out during wash etc, any damage to outer packing? I guess seller deliberately sent.

https://www.desidime.com/discussions/received-a-dented-dishwasher-from-amazon?page=1#post_7285894

ZitOO

2021-01-05

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teriab33 wrote:
If it was me, I would just ignore it and start the washing cycle asap. You can’t expect everything to be fresh nowadays.

It is fresh . Month of import Dec 2020.

https://www.desidime.com/discussions/received-a-dented-dishwasher-from-amazon?page=1#post_7285925

ZitOO

2021-01-05

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caks2006407 wrote:
Do not take, lot of issues can come up in the future like insects crawling, steam coming out during wash etc, any damage to outer packing? I guess seller deliberately sent.

Bought it from Cloudtail Business . No the outer packaging is fine from all side. bottom was fully covered with thermocol but on the top there is just thermocol used on two edges making the other two-side to be prone to damage.

https://www.desidime.com/discussions/received-a-dented-dishwasher-from-amazon?page=1#post_7285942

ZitOO

2021-01-05

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caks2006407 wrote:
Do not take, lot of issues can come up in the future like insects crawling, steam coming out during wash etc, any damage to outer packing? I guess seller deliberately sent.

Since the product is not available, amazon may issue a refund. I have used 10x hdfc offer .

https://www.desidime.com/discussions/received-a-dented-dishwasher-from-amazon?page=1#post_7286023

saymyname78

2021-01-05

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Just return it and have peace of mind .

https://www.desidime.com/discussions/received-a-dented-dishwasher-from-amazon?page=1#post_7286335

caks2006407

2021-01-05

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ZitOO wrote:
Since the product is not available, amazon may issue a refund. I have used 10x hdfc offer .

Even if its available they won’t replace.
10x will be loss, also there was some other offer too like 15x, so evaluate and see if return is beneficial or not

https://www.desidime.com/discussions/received-a-dented-dishwasher-from-amazon?page=1#post_7286624

shaktimon

2021-01-05

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return the product and wash the utensils urself. Why do u wanna be lazy? rolleyes

https://www.desidime.com/discussions/received-a-dented-dishwasher-from-amazon?page=1#post_7286691

ZitOO

2021-01-05

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caks2006407 wrote:
Even if its available they won’t replace.
10x will be loss, also there was some other offer too like 15x, so evaluate and see if return is beneficial or not

15x was not applicable for my order since product price was within the 10x limit .

Can not say whether it was already a defective or damaged during transit.

I decided to return it , first they agreed for a replacement then told that the product is not available so Will register a return request after sharing 2-3 photos of product.

Found that product more damaged on that particular area. See the bottom portion where we find the dent (on top).