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Received FAKE Apple AirPods Pro from Amazon (Appario Retail Private Ltd.)

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Deal Cadet
Deal_Freak

I have received Fake AirPods Pro with Magsafe case from Amazon today. Seller is Appario Retail Private Ltd. I have attached here pics to have a look at it. Strange thing is serial number is correct as per the Apple warranty check website and it is showing to activate the product. I had bought several Apple Products from the same seller in the past and never received any counterfeit products from Amazon. Please help me with your suggestions as to what can be done because Amazon do not have any replacement/refund policy on Apple products. 

https://cdn0.desidime.com/attachments/photos/766607/medium/1.png?1652258613

https://cdn0.desidime.com/attachments/photos/766606/medium/2.png?1652258575

https://cdn0.desidime.com/attachments/photos/766605/medium/4.png?1652258553

https://cdn0.desidime.com/attachments/photos/766604/medium/5.png?1652258532

https://cdn0.desidime.com/attachments/photos/766603/medium/3.png?1652258494

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Deal Lieutenant Deal Lieutenant
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If the serial number is correct, go to a nearest apple store and get it checked.

Entertainer Entertainer
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How do you know it is fake?

Deal Cadet Deal Cadet
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jileg wrote:

How do you know it is fake?

By looking at the plastic cover wrap and text fonts, anyone who has used original Apple products can Identify it clearly. I also have original Apple AirPods Pro bought last year from Apple India website and clear difference can be seen between them.

Deal Cadet Deal Cadet
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This video shows the difference between Fake and Real AirPods Pro.

Deal Subedar Deal Subedar
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packaging toh differ krti hai har country me. Product check kro

Pro Shopping Friend Pro Shopping Friend
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Deal_Freak wrote:

By looking at the plastic cover wrap and text fonts, anyone who has used original Apple products can Identify it clearly. I also have original Apple AirPods Pro bought last year from Apple India website and clear difference can be seen between them.

They might be cutting cost on packaging as you know they don’t get much of profits on selling their products 🤣

Deal Captain Deal Captain
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Get it checked at nearby apple store.

Pro Analyst Pro Analyst
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Deal_Freak wrote:

By looking at the plastic cover wrap and text fonts, anyone who has used original Apple products can Identify it clearly. I also have original Apple AirPods Pro bought last year from Apple India website and clear difference can be seen between them.

And both manufactured in same country? The old one and new one?

Deal Cadet Deal Cadet
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AyushiiiVijay wrote:

And both manufactured in same country? The old one and new one?

Yes both are manufactured in the same country China.

Deal Cadet Deal Cadet
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it’s legit 😄

Entertainer Entertainer
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I guess fake ones might not connect as seemlessly as original ones to iPhones/iPads right?
Try this??

Deal Subedar Deal Subedar
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Do not fire guns in the air , get it checked at nearby apple store . 

Hunk Hunk
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Packaging looks bad. I think they have sent you returned airpods by putting plastic sheet again.

Deal Cadet Deal Cadet
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Anyone can search on Youtube regarding Fake and Real Apple AirPods Pro with packaging. There is a very little difference in packaging and the person who has unboxed any Apple product before can see the difference between real and fake packaging.

Deal Cadet Deal Cadet
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RaviKhanna wrote:

Packaging looks bad. I think they have sent you returned airpods by putting plastic sheet again.

Absolutely correct bro! Apple original packaging has high quality standards and not a cheap chinese plastic wrap as Apple specifically focus on user unboxing experience.

Hunk Hunk
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Deal_Freak wrote:

Absolutely correct bro! Apple original packaging has high quality standards and not a cheap chinese plastic wrap as Apple specifically focus on user unboxing experience.

You should raise a complain with Amazon customer care regarding this. Why compromise when you have paid a good amount for it.

Deal Subedar Deal Subedar
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Deal_Freak wrote:

Absolutely correct bro! Apple original packaging has high quality standards and not a cheap chinese plastic wrap as Apple specifically focus on user unboxing experience.

do not go by youtube videos or packaging etc , now a days lots of cost cutting is going on … 100% verification can be done by official apple guys only , either mail then all the pics or visit them . 

Deal Cadet Deal Cadet
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Apple original Airpods Pro packaging here: (Compare these images with the photos in the post and spot the difference). This clean plastic wrapping with a straight line in the middle is currently impossible for scammers to copy it.

https://cdn0.desidime.com/attachments/photos/766627/medium/FCJosTOWYAA4T3-.jpeg?1652265021

https://cdn0.desidime.com/attachments/photos/766626/medium/airpods-pro-magsafe-charging-case-9to5mac_large.jpg?1652264987

Deal Cadet Deal Cadet
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saymyname78 wrote:

do not go by youtube videos or packaging etc , now a days lots of cost cutting is going on … 100% verification can be done by official apple guys only , either mail then all the pics or visit them . 

I am an Apple user from past 8 years and I can also spot the difference just by the look and feel of the box packaging as Apple emphasizes a lot on the quality of packaging itself.

Deal Lieutenant Deal Lieutenant
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apparaio retail is itself amazon they can’t send fake product

but it may be possible that they send u used one in a fake packing bcoz original might be destroyed..

u can ask amazon for a replacement

also check with apple store with serial number to check whether its fake or not to be sure.. 

Mobile Guru Mobile Guru
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It is original, just a different packaging smiley
Unbox it >> Connect to iPhone >> Check BT settings ( Only Airpods Pro and some other apple headset got Spatial audio support )

Deal Cadet Deal Cadet
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Deal_Freak wrote:

This video shows the difference between Fake and Real AirPods Pro.

Check this video bro @getready

Mobile Guru Mobile Guru
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Deal_Freak wrote:

Check this video bro @getready

Like i said, fake ones won’t have spatial audio support ( Doubt they are even ANC ). Just unbox it and check the product (ignore these videos)

Deal Cadet Deal Cadet
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getready wrote:

Like i said, fake ones won’t have spatial audio support ( Doubt they are even ANC ). Just unbox it and check the product (ignore these videos)

I can’t take the risk to open the seal of the product as I am fighting for full refund from Amazon. They will get a point against me that I have replaced the product inside with the fake ones. Therefore, I have kept the product with its seal intact as received from Amazon. From my experience regarding Apple products, I am 100% sure that the product which I had received from Amazon is 100% counterfeit.

Mobile Guru Mobile Guru
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Deal_Freak wrote:

I can’t take the risk to open the seal of the product as I am fighting for full refund from Amazon. They will get a point against me that I have replaced the product inside with the fake ones. Therefore, I have kept the product with its seal intact as received from Amazon. From my experience regarding Apple products, I am 100% sure that the product which I had received from Amazon is 100% counterfeit.

Then good luck

Amazon won’t approve refund/replacement for a sealed unit and expect the same response from AppleCare (They won’t buy this “Product is counterfeit” argument based on some online references. They need the actual product for inspection and you got it do it yourself now or later)

Deal Cadet Deal Cadet
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hackerboys wrote:

apparaio retail is itself amazon they can’t send fake product

but it may be possible that they send u used one in a fake packing bcoz original might be destroyed..

u can ask amazon for a replacement

also check with apple store with serial number to check whether its fake or not to be sure.. 

Over the years, i had bought nearly 15 Apple products from Amazon (Appario Retail seller) as I know that Appario is their in-house seller. I have never ever received any counterfeit Apple products from Amazon before this incident. Recently I bought Apple Watch Series 7 from Appario seller and it was 100% original. I always buy from Cloudtail India, Appario Retail sellers only on Amazon as i know these sellers are Amazon itself. I still can’t believe that Appario Retail seller can send this counterfeit product which is priced a premium.

Deal Cadet Deal Cadet
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getready wrote:

Then good luck

Amazon won’t approve refund/replacement for a sealed unit and expect the same response from AppleCare (They won’t buy this “Product is counterfeit” argument based on some online references. They need the actual product for inspection and you got it do it yourself now or later)

Refund Approved !! 

https://cdn0.desidime.com/attachments/photos/766680/original/Screen_Shot_2022-05-11_at_4.46.39_PM.png?1652279387

Mobile Guru Mobile Guru
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Deal_Freak wrote:

Refund Approved !! 

https://cdn0.desidime.com/attachments/photos/766641/original/Screen_Shot_2022-05-11_at_4.46.39_PM.png?1652267837

Lol
You could’ve at least visited the service center to confirm the authenticity, Amazon does favors sometimes and uses them to flag accounts at a later point of time

Deal Cadet Deal Cadet
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getready wrote:

Lol
You could’ve at least visited the service center to confirm the authenticity, Amazon does favors sometimes and uses them to flag accounts at a later point of time

Lol it’s true btw 🤣🤣they flag the account and next time amazon be like nikal l***

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