Received Rajshri multimedia speaker instead of JBL SB241 soundbar

Don't expect any resolution.... Amazon is not accepting any mistake of theirs.... These days.... Even genuine ones

Appario ? Or Amazon carrier? Warehouse staff?

Cant say for sure but most likely its the local warehouse (No ASIN mixup since i couldn't find any other user-reviews with mismatched product delivery). Contact Amazon after 28th, they're going to say the investigation (non-existent) results are out and you passed with distinction + issue refund (Assuming your account doesn't have too many returns/replacements in the past year or so)

most likely warehouse mixup

what is the product mentioned in physical bill?

@tappukepapa @getready @Dastro

Even no bill was available inside...

On box there is a delivery copy invoice with AWB and all..Seller is same everything matching from it.

Looks like a clear cut fraud by delivery executive....

I asked few delivery person later where is your warehouse? he answered sir "Humare Ghar par hi pade hai sab packets , Ghar pr hi aate hai"

I think Delivery executive has stolen from it and putted cheap Rajshri multimedia speaker.

Let's see what they will provide me after 28th refund or replacement. 

Thanks guys for all your valuable inputs.

Shahskm wrote:

@tappukepapa @getready @Dastro

Even no bill was available inside...

On box there is a delivery copy invoice with AWB and all..Seller is same everything matching from it.

Looks like a clear cut fraud by delivery executive....

I asked few delivery person later where is your warehouse? he answered sir "Humare Ghar par hi pade hai sab packets , Ghar pr hi aate hai"

I think Delivery executive has stolen from it and putted cheap Rajshri multimedia speaker.

Let's see what they will provide me after 28th refund or replacement. 

Thanks guys for all your valuable inputs.

2/3 years back I had ordered 1 wired earphone, don't remember brand name but received jbl earphone which was a bit better and the bill inside has name of someone else and other state

I later conveyed the customer care, they said we can replace it or you can keep it.

It was better product so I kept it.

That's my exp

Flipkart is BEST Then!

They have started OPEN BOX DELIVERY FOR NEARLY ALL PRODUCTS!

I dont know when Amazon will do that?

maybe you got returned product .

return fraud by some other customer / 

Demondealer wrote:
Few days back Instead of 300rs sebamed baby soap i got some universal rptech charger worth 1500 according to amazon. Complained to them but no resolution yet

How much was the product's weight? I have also ordered the same 

Update:-

After contacting today

Hello,

This matter is under investigation with the carrier and our investigation team and we kindly request you to contact us back on 30/09/2022.

Shahskm wrote:

Update:-

After contacting today

Hello,

This matter is under investigation with the carrier and our investigation team and we kindly request you to contact us back on 30/09/2022.

nikniknik wrote:

How much was the product's weight? I have also ordered the same 

Did you received it?

Shahskm wrote:

Did you received it?

Shahskm wrote:

@tappukepapa @getready @Dastro

Even no bill was available inside...

On box there is a delivery copy invoice with AWB and all..Seller is same everything matching from it.

Looks like a clear cut fraud by delivery executive....

I asked few delivery person later where is your warehouse? he answered sir "Humare Ghar par hi pade hai sab packets , Ghar pr hi aate hai"

I think Delivery executive has stolen from it and putted cheap Rajshri multimedia speaker.

Let's see what they will provide me after 28th refund or replacement. 

Thanks guys for all your valuable inputs.

Someone please tag Rajshri now
Surely, Amazon will help you this one don't worry.
I guess happens very often with Amz...

Rajshri Productions Presents - Prem Ratan JBL Na Payo 

kukdookoo wrote:
delivery persons are doing it, it has become quite common everywhere + @getready
op at which email id did u mail? share photo thru other email id https://ibb.co/w...sj does not open

I raised it through call us option there was image upload option after that call gets connected.

desiman wrote:

Rajshri Productions Presents - Prem Ratan JBL Na Payo 

The feeling when I saw rajshri instead of JBL 😂

Shahskm wrote:

Update:-

After contacting today

Hello,

This matter is under investigation with the carrier and our investigation team and we kindly request you to contact us back on 30/09/2022.

UPDATE:-

After contacting Today :- 

Hello

We've accepted your return request. Once we receive the item below, we'll issue your refund.

Pickup date:

Sat, Oct 1Ϯ

Between

7:00 a.m. - 7:00 p.m.

 ITEM :- Send the wrong item you received

Estimated refund: Rs.6,999.00

Refund will appear on your original payment method.

deep_ wrote:
This shit's been happening with Apperio Retail. I ordered 1 TB ssd, received 480 gb ssd. Raised the issue and they said they will investigate.

kukdookoo wrote:
Of same brand paji?

deep_ wrote:
Yes. I fear if Amazon verdicts the seller, I'll be in loss. They don't even provide Open Box delivery, otherwise I'd have checked.