Recent Experience with Amazon
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Yesterday at 8.35 pm Amazon pay balance debited 4 times with diff. amount total amounting to 3600/-.
immediately called Amazon & call was transferred to Fraud Detection team.
After verification Pay balance was de activated immediately. Team informed me it was a electricity bill payment.
Also they gave complaint no & told that we will be updating you by mail in 12 hrs.
Recd a mail at 9.45 pm that your security is compromised & you need to to set up new password & all transactions done ny other party is cancelled.
Pay balance will be reinstated within 2 to 4 working days.
issue was taken by Amazon on highest priority & solved very amicably.
Moral of the Story, ; Trust Amazon & report fraudulent transaction as soon as Possible. Also set up secondary authentication via otp to enhance security in accounts.
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2fa by default should be enabled for Amazon accounts just like Paytm.
I m hoping Walmart to give Amazon some competition.
Amazon is a reliable giant
When will Walmart online in India???
2 Factor Authentication is really important. You can set it up using Authenticator app.
Android: https://play.google.com/store/apps/details?id=c...
iOS: https://apps.apple.com/in/app/google-authentica...