recover gmail account
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am unable to recover my google account as google always says they could not verify whether its me signing in.. i am using the same laptop from which i used to signiin.. they are sending verification code..but am never receiving it in my cell..
i have a recovery email set but google never asks it..
google always want to sent sms which i never receives…
i was using this account around 1 month back..suddenly this issue starts coming 2 weeks back…
any idea how to contact google support via email?
Edit: An interesting read https://techcrunch.com/2017/12/22/that-time-i-g...
A good question by the author himself ‘Once you have gone through the recovery protocol, what is a person supposed to do to get Google’s attention? They don’t have customer service, yet I’m paying for storage. They don’t have a reasonable system for navigating this kind of problem and they don’t have a sensible appeals process. It goes to show just how tenuous our hold on our digital lives really is. If you lose access and you have nobody to talk to, you are out in the cold with little or no possibility of getting any kind of reasonable help, especially without special contacts like I had because of my job. If so much of our lives depends on that single password, three factors of identification should surely be more than enough proof to get back in.’ This means even if you pay for your drive storage and something happens to your login you are stuck.. Too lame right.. I wonder how many customers know this risk… Am starting to get afraid about my main primary email (using for 17 years )now…
What if i loose access somehow to their weird measures.. Most probably will become mad..
Starting to get some weird dreams after reading the above article..
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i never used a mobile for signing to the account. only from laptop,..
Certain careers sometimes face trouble recieving certain otps.
Don’t try frequently, this will infact affect recovaribility of your account negatively.
Try again after a week maybe.
And make sure your sms app is not sending the otps to spam/promotions section.(If you’re using any 3rd party sms app or ur phones inbuilt sms app has this functionality)
tried everything dude…
anyway to directly contact google via email?
there is nothing i can see anywhere to reach them..
Googlepay pe double email and single mobile number se login toh nahin kar diya? They block lesser used Gmail accounts in that case.
no abuse usages made with google ever…
i know those guys…
Is your account signed in anywhere?
Do you remember the password?
Is mobile no. correct?
Any trusted device?
Any other 2FA?
Any recovery email/phone?
If you want to connect to google support, open Play Store in phone > Help > Chat Option.
Then tell your problem, they will redirect to the right support.
Similarly you can do this on browser. Chat option is available for Google drive in Help site of Google. Contact them and tell them problem. They will redirect to right team. Try using the device where device was earlier logged in.
nope not signed in anywhere else
yes i knwo the password
the problem is after entering password it is sending verification code to mobile
am not receiving the verification code
no other 2FA set
recovery email is already set, but google never asks it even if i try ‘Try another way’’
bullshit features!!!!!!
will try the chat option and see for any luck
thanks a lot for the tip!!
Don’t you attach any recovery mail id with this account ?
yes but google is never asking that..
their shitty security measure always send OTP to phone and my phone never receives it..
Bro if you can’t verify I am afraid it will be quite impossible to get back you account.
There are many options to verify:
Alternate email
Code on mobile
Security question(might have not added)
None of them is working??
You have linked mobile no. right?
no security quest set. but both mobile and recovery email is there.
but google always send OTP to mobile which i never receives..
Also, try using recovery email option through this link. May work. Enter Correct password.
already tried..sends the OTP to mob only
Contact google support on twitter, and ask help.
They will try to help you out of this..
now will try this…
This is why I always advice people to create backup recovery codes & write them down in a notebook at home. Sometimes issues like these happen & having a backup recovery code is really helpful.
enlighten me
only google SMS not coming right?
yes
which sim card?
Vi
Also try putting your vi sim in some other phone(preferably some old non-4g phone if vi 2g/3g network is available in your area).
tried that tooo… no escape..
.
nope..nothing changed…not sure what triggered this..
tried contacting gmail support via social media..no help received till now..
for the first time i am thinking google is a mess!!!..
any update?
Your experience is an eye opener for me, Tq
port your number to airtel as a last resort
TRy to signin from android mobile where it was previoulsy signed in.