Rediculous Service

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Last Comment 2020-09-21

sadhya18.sin...

2019-12-04

I have ordered a gift. After so many calls to customer service.. At 8 pm advisor told it would be delivered after half an hour. I thought I will wait till 9 , at 9 o'clock they said it would take another 1 hours however it should be delivered by 9 at i chose 3 to 9 pm slot. Then at 10:30 delivery agent said he is just reaching. Then I called at 11:12 he said more half n hour. Seriously what you expect from your customer. Ferns N Petals you have lost you customer.. I will never ever order anything from your site.

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https://www.desidime.com/discussions/rediculous-service?page=1#post_6943768

smithajobis841

2020-09-21

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I had ordered to Australia a boquet of flowers , wine and chocolate based on the photo shown on their site for a wedding anniversary including a card with details wishing both couple. The card was delivered wishing one person. Sender name is not as requested.Raised a complaint tkt on website , on phone and Customer service only informs we will look into your order. Exorbitant cost with pathetic-delivery. Looked like delivered from super market. Flowers seemed as though it was wrapped in butter paper. THIS IS THE THIRD TIME THE SAME MISTAKE HAS TAKEN PLACE . ORDER NUMBER -18620655