Redmi 6A restarting continuously. How to fix it?
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As the title says, my redmi 6A has been restarting continuously since morning. I cannot even power off using the power button.
I was trying to update Chrome but it was failing everytime so I uninstalled google photos and google duo, after which the phone restart problem began.
The phone boots up all the way to home screen. I can open settings or any other app but in next two seconds, the phone restarts.
I got into recovery mode thinking to wipe cache partition but that option isn't there, only reboot, wipe data options are there.
Wipe data is my last option. What else can I try before wiping data? I don't know if wiping data will even fix the problem.
I can even get into fastboot mode, but no idea what to do from there.
Fastboot mode is of no use (Bootloader locked + Android/USB debugging disabled)
This is software issue and can be fixed via "Recovery - Data Wipe" (The only option). Not sure if MTP mode works with safe mode but if it does then u can get the data backed up by booting into safe mode
Similar cases I've read about had the flash memory worn out of excessive writes (like SSDs go read only). Only a full flash/reset can confirm this though... Make your own call from suggestions...
getready wrote:This is software issue and can be fixed via "Recovery - Data Wipe" (The only option). Not sure if MTP mode works with safe mode but if it does then u can get the data backed up by booting into safe mode
That's what I was afraid of.
For switching off your phone hold power button with combination of vol/down for few seconds. Even if it does not off the last resort is wait until the battery drain out itself.
Mufasa wrote:Here, the phone boot loops only after the OS gets loaded, not happening through the booting phase or via fastboot / recovery mode.. So i guess we can rule out the hardware faults
Redmi 6/6A has issue of dying flash memory in which the software is installed. Restarting of phones can be due to various factors like corrupted software, battery fuse resistor value increased, thermal sensor missing, bad emmc health, power IC faulty, lose connection of components with PCB pads. It is very hard to tell what exactly causing this problem without physical diagnosis. But in my experienced it could be due faulty emmc or bad fuse resistor of battery. One thing you can check put your phone in charging & see if the phone is booting or not. Could you tell me does your phones restarts randomly or in every fixed interval.
For switching off your phone hold power button with combination of vol/down for few seconds. Even if it does not off the last resort is wait until the battery drain out itself.
Probably its the uninstallation (corrupted software) that triggered it (Experienced similar issues while trying to uninstall/hide system apps via adb)
getready wrote:Uninstall apps or doing any modifications in user partition does not create any software issue but if he had uninstalled the system apps by rooting then it could be for boot looping, a condition in which phones restarts & every time with same pattern. While in case hardware failure phone restarts but every time restarting behaviour will be slightly different. Like restart before at first logo or in the middle of booting or in any stage of the whole booting process.
Here, the phone boot loops only after the OS gets loaded, not happening through the booting phase or via fastboot / recovery mode.. So i guess we can rule out the hardware faults
Probably its the uninstallation (corrupted software) that triggered it (Experienced similar issues while trying to uninstall/hide system apps via adb)
Mufasa wrote:
Uninstall apps or doing any modifications in user partition does not create any software issue but if he had uninstalled the system apps by rooting then it could be for boot looping, a condition in which phones restarts & every time with same pattern. While in case hardware failure phone restarts but every time restart behaviour will be slight different. Like restart before at first logo or in the middle of booting or after completing boot process.
Yes but it doesn't have to be rooting, debloating via adb (uninstall/hide system apps) can trigger boot loop + Google Photos, Duo are stock/system apps for many mobile brands (you can find many such instances on XDA)
While in case hardware failure phone restarts but every time restart behaviour will be slight different. Like restart before at first logo or in the middle of booting or after completing boot process.
Exactly what i was trying to say, every time the boot loop pattern is same for OP (Post loading the OS completely*)
@Mufasa Boot loop is exactly the same everytime. The Os loads completely, the homescreen is visible and then phone restarts in next 2-3 seconds. I cannot even power off the phone. Holding power button+Vol down button does not power off.
So looks like my only option here is to wipe the data via recovery mode and see if that fixes the issue.
Phone is not rooted.
1cooldesidd wrote:If the data is not important, then wipe the user data.@Mufasa Boot loop is exactly the same everytime. The Os loads completely, the homescreen is visible and then phone restarts in next 2-3 seconds. I cannot even power off the phone. Holding power button+Vol down button does not power off.
So looks like my only option here is to wipe the data via recovery mode and see if that fixes the issue.
Phone is not rooted.
1cooldesidd wrote:Same happened with me on my Redmi Note 7pro. Nothing worked and I had wipe data and refresh it to work.@Mufasa Boot loop is exactly the same everytime. The Os loads completely, the homescreen is visible and then phone restarts in next 2-3 seconds. I cannot even power off the phone. Holding power button+Vol down button does not power off.
So looks like my only option here is to wipe the data via recovery mode and see if that fixes the issue.
Phone is not rooted.
check the battery, replace it
1cooldesidd wrote:I don't think there is option to boot android phones in safe mode. Does your phone restart even in charging?@Mufasa @getready Does booting into safe mode and cleaning cache and/or updating/reinstalling the apps I had uninstalled before this problem started, fix the issue?
Is it even possible to boot redmi 6a into safe mode? If yes, how?
I remember years ago just disabling the Google app in my bootloader locked Redmi 3s resulted in the device going into an infinite bootloop necessitating a visit to the service center.
P.S. In devices with eMMC 5.0/5.1 and running on minimum kernel 4.x, the system keeps a record of the NAND flash used up which can be checked with root. My 5.5+ years old Redmi 3s only has used up 20-30% so far and has greater than 80% of the reserve blocks still available.
P.P.S. Surprisingly there's some custom ROM development for this MTK device. Even an A12.1 ROM is available. A12's RAM usage is on par with A10 (both way better than A11 in this regard ) so should be usable even in 2GB RAM based on my experience with my 2GB Redmi 3s.
Mufasa wrote:
I don't think there is option to boot android phones in safe mode. Does your phone restart even in charging?
Doesn't matter now. I wiped the data and now phone is in another boot loop where the OS doesn't even load.
The logo appears in a continuous boot loop for 5-7 times and then phone enters recovery mode. Even if I restart the phone, it immediately enters recovery mode.
Looks like I will have to visit the service center. 😔
1cooldesidd wrote:If the phone is in warranty, motherboard will replaced, if not service ask you to pay 350rs service for inspection of the phone but they do nothing after few minutes, a service guy will come tell you for motherboard needs to be replaced. Mark my word. I think it needs software flashing & if not recovered then hardware related problem. I have worked on two redmi 6A in both cases emmc bad health problem. Get it checked with local technician if it is in out of warrantyDoesn't matter now. I wiped the data and now phone is in another boot loop where the OS doesn't even load.
The logo appears in a continuous boot loop for 5-7 times and then phone enters recovery mode. Even if I restart the phone, it immediately enters recovery mode.
Looks like I will have to visit the service center. 😔
Mufasa wrote:
If the phone is in warranty, motherboard will replaced, if not service ask you to pay 350rs service for inspection of the phone but they do nothing after few minutes, a service guy will come tell you for motherboard needs to be replaced. Mark my word. I think it needs software flashing & if not recovered then hardware related problem. I have worked on two redmi 6A in both cases emmc bad health problem. Get it checked with local technician if it is in out of warranty
Rs 100+18% GST for return w/o repairs. For software restore they charge as mentioned.
For old MTK devices there used to be unofficial methods of unlocking bootloader IIRC...
Mufasa wrote:
If the phone is in warranty, motherboard will replaced, if not service ask you to pay 350rs service for inspection of the phone but they do nothing after few minutes, a service guy will come tell you for motherboard needs to be replaced. Mark my word. I think it needs software flashing & if not recovered then hardware related problem. I have worked on two redmi 6A in both cases emmc bad health problem. Get it checked with local technician if it is in out of warranty
Phone out of warranty. How much might they charge for motherboard replacement?
1cooldesidd wrote:Charges for software restore?
Rs 350+18%GST if it hasn't changed over the last few years. But in your case probably it will not be successful and yet they will demand the sum.
1cooldesidd wrote:Phone out of warranty. How much might they charge for motherboard replacement?
Rs 1699/1999 for 16/32GB respectively. Plus 18% GST. Labour charges at least Rs 350+18% GST. Not too expensive as I had expected. But completely unjustified.
1cooldesidd wrote:Check:https://mobile.mi.com/in/service/spareparts...e/Phone out of warranty. How much might they charge for motherboard replacement?
Around 2K+service charged +GST for 2//32 variant.
https://forum.xda-developers.com/t/dead-redmi-6... Seems promising.
