Regarding Airtel Xstream Safe Custody

i am not sure if this works but since you have no time suggesting this... don't recharge and carry on with your journey. If they disconnect because of no recharge plan then it is fine, leave it like that. You wont be there at home in these 2 months anyway if those guys comes to check the issue or to collect the router/safe custody bill. Now when you are back after 2 months, recharge it with same plan or other if it works.

Also wait for other dimers replies

They won't come for collecting router and if they do, tell them I am out of station.

Router is customer property as far as i know. It's free as they say, just the wiring and all they can collect.

if your connection is prepaid.. then do nothing.

if postpaid then it's better to raise disconnection request, they will then call 2-3 times for reasons for disconnection, tell them your exact problem, maybe you can pause your connection without paying anything... if they don't agree then tell them to proceed with disconnection.. after that they will send someone to pickup only the router and adapter in 1-2 days (leave the router with neighbour or some frnds )

xxxyyyzzz wrote:
Router is customer property as far as i know. It's free as they say, just the wiring and all they can collect.

no, router is not customer's property as most ISP's provide routers without any security deposits or installation charges for new connection, so at then end you have to return the router..
if your ISP is taking security deposit then you can keep the router but then you can't get the security deposit (1000-1500) back.

BUDHRAJ0 wrote:

if your connection is prepaid.. then do nothing.

if postpaid then it's better to raise disconnection request, they will then call 2-3 times for reasons for disconnection, tell them your exact problem, maybe you can pause your connection without paying anything... if they don't agree then tell them to proceed with disconnection.. after that they will send someone to pickup only the router and adapter in 1-2 days (leave the router with neighbour or some frnds )

@veteran-hunter If your billing is near or yet to come then you can try to convert your connection to prepaid... then don't recharge for coming months till you don't use it.. well not sure if it works or not but you can try.

BUDHRAJ0 wrote:
no, router is not customer's property as most ISP's provide routers without any security deposits or installation charges for new connection, so at then end you have to return the router..
if your ISP is taking security deposit then you can keep the router but then you can't get the security deposit (1000-1500) back.

I took a second airtel fiber connection, and casually asked the installation guy and he said you could keep the router later on 😂. It's Free
I don't think I was charged any security deposit

xxxyyyzzz wrote:
I took a second airtel fiber connection, and casually asked the installation guy and he said you could keep the router later on 😂. It's Free
I don't think I was charged any security deposit

then maybe your connection was prepaid.. otherwise unless you stop your postpaid connection they will keep charging you wheather you use it or not.

xxxyyyzzz wrote:
I took a second airtel fiber connection, and casually asked the installation guy and he said you could keep the router later on 😂. It's Free
I don't think I was charged any security deposit

xxxyyyzzz wrote:
Router is customer property as far as i know. It's free as they say, just the wiring and all they can collect.

SORRY, ROUTER is not CUSTOMER Property, Its AIRTEL PROPERTY!

You have to return it back once you disconnect your connection.

shraaj wrote:
SORRY, ROUTER is not CUSTOMER Property, Its AIRTEL PROPERTY!

You have to return it back once you disconnect your connection.

Check my other comment, installation guy told me.

Anyways it's a useless router

xxxyyyzzz wrote:
Check my other comment, installation guy told me.

Anyways it's a useless router

ya, after commenting, I have seen your reply😄

WHY IT IS A USELESS? Mine is working fine

shraaj wrote:
ya, after commenting, I have seen your reply😄

WHY IT IS A USELESS? Mine is working fine

It's not that bad, does what it's supposed to do. Great speed at 5Ghz and appreciate Chortel giving complimentary routers and competitive plans .

MY ISSUE WAS FREQUENT CONNECTIONS DROPS IF I HAD CREATED MULTIPLAYER PROFILES

Does airtel offers prepaid broadband connection?

virus wrote:

Does airtel offers prepaid broadband connection?

Yes, it depends on the area where you want the installation to be done.

virus wrote:

Does airtel offers prepaid broadband connection?

Yes on new connection 15% Discount on 6months above plans